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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Fdsfds
Unverified Reviewer
“fdsfsfsf dsfdsfsdfsd”
Helpful Report
Posted 5 years ago
Raouf
Verified Buyer
“Focused Group, Transparent Process, Good Price compared to other booking sites.”
Helpful Report
Posted 5 years ago
David
Verified Buyer
“Easy from start to finish. Hit some hiccups with internet but Heidi sorted that out. Upgraded at reasonable cost & at all stages was assisted with pleasant, profesional happy staff. will be advising & recommending all friends of the service that was provided Thank You Tour Radar David & Bronwen”
Helpful Report
Posted 5 years ago
Frank T
Verified Buyer
“All the agents were helpful and knowledgeable. Made it really easy.”
Helpful Report
Posted 5 years ago
Edward
Verified Buyer
“Anthony was extremely helpful in assisting me with my reservations over the phone. He was extremely friendly, efficient and friendly. The online application didn't provide an option for single supplement lodging. The friend referral discount program could be more prominently displayed.”
Helpful Report
Posted 5 years ago
Stephanie
Verified Buyer
“All of the agents were quickly and pleasantly responsive. We might not have done the trip without their attentiveness because we needed to make the plan quickly and they responded to e-mails and by phone at all hours of the day and night!”
Helpful Report
Posted 5 years ago
Ken (
Verified Buyer
“Booking is easy. The tour operator has been responding my queries in a timely manner.”
Helpful Report
Posted 5 years ago
Jose
Verified Buyer
“English is not my first language but even so making this touradar booking was very easy”
Helpful Report
Posted 5 years ago
Susan
Verified Buyer
“Finding the tour we wanted on the easy to manage site was great. Had a few questions with emails back and forth, all my questions and requests were attended to. Very happy with TourRadar.”
Helpful Report
Posted 5 years ago
KIM
Verified Buyer
“This is my third tour I have planned through tourRadar. It has always been easy and convenient. If I've had any questions they have always been answered in a timely fashion. They make it so convenient.”
Helpful Report
Posted 5 years ago
Nicole
Verified Buyer
“I love this company. So easy to get answers and compare multiple tours at once. People are shocked when I tell them the good deals I get.”
Helpful Report
Posted 5 years ago
Sharon
Verified Buyer
“Easy booking, quick response to any questions prior to making final selections. Once you've booked, you receive continually progress updates and reminder to complete all necessary paperwork. Can wait for my tour to begin!!!”
Helpful Report
Posted 5 years ago
Robin
Verified Buyer
“I had lots of questions and options to discuss with the agent regarding our tour and the tourradar platform was easy to use and transparent. I contacted customer support before booking who were very helpful too. They put me at ease as this was my first booking., their support was reassuring.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“easy helpful and have a variety of good tours to suit each individual.”
Helpful Report
Posted 5 years ago
JANUSZ
Verified Buyer
“So far an excellent service. Thank you.”
Helpful Report
Posted 5 years ago
Lynda
Verified Buyer
“I phoned Tour Radar and spoke to Joe. I knew what holiday I wanted and Joe was helpful and polite. . Pleasant experience.”
Helpful Report
Posted 5 years ago
Elizabeth S
Verified Buyer
“Be very careful booking if your tour is with Wonder Travel. I was advised our tour was cancelled 4 days before we were to depart. Not good enough. We did receive our money back but our costs for getting to Montreal, where the tour was departing from and accomodation are lost. They won't reimburse all/part of these costs. We then had to make alternate arrangements for the next 5 days before our next tour was to commence. Previous messages from them indicate they usually know 2 weeks in advance if tour will go ahead and when I questioned them about this the reply was childlike: Hello, I am sorry. We said, it was usually. And if you ask us 2 weeks before the departure again, we may give you the certain answer. But you have not asked us. Thanks 31st October 2019 Not very professional.”
Helpful Report
Posted 5 years ago
Hi Elizabeth, We are so sorry that the operator had to withdraw your tour so close to departure and are currently taking the necessary steps to ensure that we do everything we can to prevent similar occurrences across all operators on our website. We would like to schedule a call to discuss your review in further detail and will get in touch with you shortly via your booking page. Thank you so much. Kind regards, The TourRadar Team
Posted 5 years ago
Kirsten
Verified Buyer
“Tour Radar is the best! The site is so easy to navigate, they get back to you right away, and honestly, I find it's the best way to book tours online!”
Helpful Report
Posted 5 years ago
Helene
Verified Buyer
“Responses to our many questions for our intergenerational tour of 12 were quick, complete, helpful, and always pleasant. I love the personal message center online where conversations are kept organized.”
Helpful Report
Posted 5 years ago
Finbarr
Verified Buyer
“Excellent service - easy to navigate, quick response and very responsive to requests for additional support/service.”
Helpful Report
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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