TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Quick to download brochure & all information provided. Checked a few reviews and all were of satisfaction. Very much looking forward to the tour”

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Posted 4 years ago

“Booking really couldn't be easier. Find, click, go.”

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Posted 4 years ago

“It was very easy to book our trip. I had a few questions because I needed more details and they have been answered quickly.”

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Posted 4 years ago

“Easy, quick and responsive process of TR impressed me. Thank you.”

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Posted 4 years ago

“The staff was very professional and helpful. The online process was simple and fast. Can’t wait for the trip. Thanks”

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Posted 4 years ago

“Booking my trip was super easy and I got a great deal.”

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Posted 4 years ago

“Easy to navigate. I was easily able to find what I was looking for, all the details were covered.”

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Posted 4 years ago

“They were patient, friendly and answered all questions.”

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Posted 4 years ago

“Schnelle, unkomplizierte Buchung”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave our team with a review. We love receiving feedback from all of the different cultures that book with TourRadar! TourRadar is happy to hear that you had a fast, uncomplicated booking experience. We look forward to sending you on the adventure of a lifetime. Happy Travels, The TourRadar Team.

Posted 4 years ago

“Our trip coming up in September, will be the second trip we have booked through Tour Radar. We are very pleased when we have called to have our questions answered. Every person that we talked to were very polite, friendly and very helpful!!! Without a doubt we will book trips through Tour Radar again.”

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Posted 4 years ago

“Very helpful on line staff who made good suggestions and answered every question. Super impressed so far.”

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Posted 4 years ago

“Prompt service & confirmation of booking. Details given of what to bring.”

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Posted 4 years ago

“TourRadar was really fast to answer my questions and listenend to what I wanted and came with the perfect trip!”

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Posted 4 years ago

“Very easy to book. Great payment plan. Detailed itinerary received. Excellent communication.”

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Posted 4 years ago

“I would highly recommend this company. I was nervous booking my first ever tour but their customer service was great. They reply quickly and give great recommendations. I recently completed my second tour through them. Both went very well. Looking forward to my third tour.”

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Posted 4 years ago

“Process was easy and efficient. I had one question that was answered in immediately. Nice!”

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Posted 4 years ago

“Was a simple process and when we couldn't get our first choice of dates, they were very obliging in moving us to another date.”

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Posted 4 years ago

“This was the first time we used TourRadar. The booking process was simple. The prompts were easy to follow. The entire process took very little time to complete. They, obviously, have done a great job in making what, at times, can seem to be a painful process, quite painless.”

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Posted 4 years ago

“So easy to do and a couple of questions we had we answered the same day via email”

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Posted 4 years ago

“very pleased that Tourradar had someone actually phone me. I feel much more assured and relaxed . The personal, human contact is still important for some.”

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Posted 4 years ago

Hi there, Thanks for taking the time to leave a review of your booking experience. We're sorry to hear that you felt it was not easy to speak to someone over the phone. We do pride ourselves on being able to provide 24/7 customer support so please don't hesitate to reach out to us at https://www.tourradar.com/contact anytime. We likewise recognize that the tour operator has sent over many messages on your booking page so we will reach out to you directly to clarify any questions or concerns you may have before departure! We look forward to speaking with you soon. Kind Regards, The TourRadar Team

Posted 4 years ago

TourRadar is rated 4.5 based on 6,721 reviews