TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very prompt and good details provided. Questions answered well! Tours brochures are easy to download. Helpful suggestions for adjustments of flights. Need more hotels details. Thank you.”

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Posted 6 years ago

“Once I realised that the personal details forms had to be submitted individually everything was good.”

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Posted 6 years ago

“I had never heard of Tour Radar brforer doing this search for a vacation in Morocco. To my pleasure I learned that Tour Radar provides tours in a wide variety of locations hroughout the world. After familiarizing myself with the site I found it easy to use. When I learned how to locate the actual tour operator I looked up their site and found Tour Radar's price was considerably less. This was a definite plus. I will definitely use Tour Radar's site for the next tour I take for both booking and comparative purposes. The only problem I have had to date is obtaining a trip brochure from Check in Morocco. Their PDF version of the brochure appears to not be compatible with my computer. My granddaughter is visiting us today and hopefully she can resolve the problem.”

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Posted 6 years ago

“The tour was in time frame.”

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Posted 6 years ago

“I am happy with TourRadar because it provides many difference destinations, itineraries, and plenty departure dates to choose from! All the reviews of the tours are pretty much positive. So finally, my friend and I would like to give TourRadar a try!”

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Posted 6 years ago

“Quick service, good deals based on previous experience having done a tour through Tour Radar to Croatia.”

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Posted 6 years ago

“Sandy on the chat line was very helpful and friendly, and responded quickly. It was disappointing the she couldn't completely match the offer from another website but she came very close so we booked with TourRadar. We had some credit points from a previous booking in 2015 but we couldn't use those (because we were already getting a discount??). I would like to be able to use our credit $'s in a future booking even if the tour is discounted.”

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Posted 6 years ago

Hello Ross, Thank you for your review. We're glad we were able to offer you a great price on your next trip and that you've returned to book your second holiday with TourRadar. You're correct when you point out that only one kind of TourRadar saving may be applied to a booking, but you've accumulated quite a few travel credits now, so they'll definitely get you an excellent price on your next trip! Thanks again for your feedback Ross! Cheers, The TourRadar Team

Posted 6 years ago

“Very straight forward and easy to use! And a great variety of tours to choose from”

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Posted 6 years ago

“They have been always available to ask my questions and doubts with the best of their smiles!”

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Posted 6 years ago

“The communication was generally good and responsive when I attempted my first booking and my second booking.”

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Posted 6 years ago

“Good source to seek tour packages.”

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Posted 6 years ago

Helo Lester, Thank you for your review. We are constantly expanding our tour inventory to make sure we continue to offer our customers the widest selection of tours around the globe! If you have any further feedback on how we can improve your booking experience, please don't hesitate to get in touch, we'd love to hear it! Happy Touring! The TourRadar Team

Posted 6 years ago

“easy to book. various prices are people friendly.date is flexible. hundreds of destination. great traveling site.”

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Posted 6 years ago

Hello Derek, Thank you for the wonderful feedback! It’s great to hear that you enjoyed your booking experience with us and it’s certainly been a pleasure to assist you in finding the perfect tour! If there is anything more we could be doing to improve your booking experience, we'd love for you to get in touch. Happy Touring! The TourRadar Team

Posted 6 years ago

“good communication, only because takes little too long to receive a reply, make us frustrated when you like to know something quickly”

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Posted 6 years ago

“Good accurate information and advice”

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Posted 6 years ago

“My only complaint was getting cruise information. The cruise specialist was not there on Sunday and in a meeting on Monday. Getting information was slow and I never did really have my questions answered.”

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Posted 6 years ago

“So far—-so good!”

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Posted 6 years ago

“I LIKE YOU HAVE ALL TOURS LISTED”

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Posted 6 years ago

“Many options to choose from. Have me new ideas!”

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Posted 6 years ago

“TourRadar offers tours to interested destinations. The website is easy to use. Communication is appropriate and relevant”

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Posted 6 years ago

“I used to very highly rate them but in recent times they have got a little less helpful and slower to deal with issues. They still are a good site and have good deals but like I said not quite as good as in the past. I would however still recommend them overall.”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,721 reviews