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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Diarmuid
Verified Buyer
“Quick and easy to navigate”
Helpful Report
Posted 4 years ago
Deborah
Verified Buyer
“They were very helpful,prompt with communication & ensured i paid the price that was advertised. Good job, i will use again for next trip. Deborah”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I had to change the tour since the tour I wanted did not take single traveler. Fortunately, the agency gave me an alternative and I chose the one. It may be easier for me to chose the right one if the websites inform me this information in advance.”
Helpful Report
Posted 4 years ago
Hello there, Thank you for taking the time to write your feedback. We are glad to hear your operator could provide you with an alternative tour that fits your plans! Some operators indeed need a minimum number of people to run a tour, for organisational purposes. This company runs tours for a minimum of two travellers. So while they are happy to welcome single passengers when other people are already booked on the same departure, they are unfortunately unable to organize a tour for one person only. We have however taken your feedback into account, and we will work in making this information clearer on the tour page. We really appreciate this kind of observations, as it helps us to constantly improve TourRadar. Should you have any question regarding a specific tour in the future, feel free to get in touch with our team of Travel Experts! We are available 24/7 via phone or live chat. We wish you a great time on your travels! Kind Regards, The TourRadar Team
Posted 4 years ago
Marta
Verified Buyer
“Great experience with Kate!”
Helpful Report
Posted 4 years ago
Linda
Verified Buyer
“Very easy and clear to understand. Stress free! I used the Chat feature a lot to make sure before I actually booked. They were quick to respond and helpful.”
Helpful Report
Posted 4 years ago
MH
Unverified Reviewer
“Hi, I really have a very bad experience with you, initially I tried to cancel my tour due to a very personal situation Initaly you told me everything depends on G Adventures, and those are lies, becasue I called G Adventures and they told me you are the ones to decide My tour price is 664 and you are going to keep 500 dls for an spot that is not in high demand, you still have places And now the price your drop it to 582, what I am asking is at least match the price as you so proudly say I also asked to talk with someone else during the call but surprinsingly noone is available. Jeff the person who took my call just drop the call at the end I really wish you can be a little for fair on this Thank you”
Helpful Report
Posted 4 years ago
Hi there, We thank you for your feedback and sincerely regret to hear about your experience with TourRadar. When a traveler requests a cancellation, they and TourRadar are bound to the terms and conditions enforced by the operator, which may include cancellation fees. While TourRadar does not apply any additional cancellation fees, unfortunately, there were applicable operator fees when you requested to cancel your booking this close to departure. As per our correspondence, however, we can see that you made the decision to continue with your tour. Further to this, TourRadar cannot retrospectively apply a sales discount or price match after a tour has been confirmed. We can see that, with additional TourRadar savings applied, you have received the best price available at the time you made your booking. We also regret to hear your call dropped while you were speaking with one of our agents. We will endeavor to have one of our customer support team follow up with you personally in regards to your concerns. Kind Regards, The TourRadar Team
Posted 4 years ago
Robert
Verified Buyer
“Great experience very easy to follow and book. Live chat is wonderful”
Helpful Report
Posted 4 years ago
Deirdre A
Verified Buyer
“My booking experience with TourRadar could not have been any better. I had the pleasure of dealing with Myrie in the Toronto office and she went above and beyond answering my numerous, and I do mean numerous, questions I had about my Russian cruise. She was always pleasant, helpful and understanding. The times that I did speak with someone else at TourRadar they also were more than courteous. I would highly recommend dealing with TourRadar. And when I say "highly" that word does not come often from me. Kudos to all the staff at TourRadar. Thank you for all your help.”
Helpful Report
Posted 4 years ago
Michael J
Verified Buyer
“The website is very thorough and easy to navigate and I believe gives the best selection of tours in all countries and various pricing packages… There’s so much to learn and C at the website and you can do the live chat with the agent or call the telephone number… Two or raider makes itself available to anyone anywhere anytime… Fantastic”
Helpful Report
Posted 4 years ago
Desica
Verified Buyer
“Very quick easy to follow Booking process. Also the option of making payment instalment is a bonus”
Helpful Report
Posted 4 years ago
Ruth A
Verified Buyer
“Everything I expected. Helpful. Knowledgeable. Curiosity Better pricing then anywhere else Highly recommend to everyone”
Helpful Report
Posted 4 years ago
Elizabeth
Verified Buyer
“TourRadar is the best!!!!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Easy to contact with the tour operator and quick response”
Helpful Report
Posted 4 years ago
Julie
Verified Buyer
“Booking with TourRadar was fast and easy. When I posted a DM question it was answered within an hour! Book the trip now!!!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very easy to book with,”
Helpful Report
Posted 5 years ago
Joan
Verified Buyer
“Just booked on a Romanian tour through TourRadar. Their website is easy to use. And the whole process was quick and efficient. TourRadar seems to offer ongoing support if needed.”
Helpful Report
Posted 5 years ago
Deanna
Verified Buyer
“Good discounts, great tours by reputable providers. Easy to book.”
Helpful Report
Posted 5 years ago
Billy
Verified Buyer
“Easy to navigate easy to book”
Helpful Report
Posted 5 years ago
Susan
Verified Buyer
“The booking was easy but I most liked the information about the tour. It was very detailed and explained many of the highlights we will be experiencing on the trip. I very much look forward to the trip.”
Helpful Report
Posted 5 years ago
Andrew
Verified Buyer
“Easy to book, information supplied was adequate and response from TourRadar exceptional.”
Helpful Report
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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