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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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I had trouble booking online, but Ozzy helped me get my tour booked for my friend and I.
Helpful Report
Posted 2 years ago
Easy to work with. Held promos till we were ready. Wish airline ticket procurement was as easy.
Helpful Report
Posted 2 years ago
Yesterday, I call Customer Service Agent for asking changes date of departure start on Madrid of Spain Saturday, 16 April 2022 for Saturday, 23 April 2022 because accidental I made a mistake. The Saturday 16 we arrival at 8.00 am to Barcelona on MSC cruise, therfore we will fly early morning to MADRID. The Agent toll me he can't make any change and shall send our request to the operator and copy email to me, he did not.
Helpful Report
Posted 2 years ago
Hi Eduardo, Thank you for taking the time to leave us a review and provide your valuable feedback. We are delighted to see that our agent was indeed able to get in touch with the operator for you and update your departure to your preferred dates so that you can travel as planned! We are so excited to get you on your adventure and remain here for anything else you may need before, during or after departure. Kind Regards, The TourRadar Team
Posted 2 years ago
I booked four tours through to a radar and my experience has been really good!
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Posted 2 years ago
very complicated booking feel
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Posted 2 years ago
The website was easy to use with comprehensive details of the tour so I am sure what is included and is not. Few videos to watch which is great. Airport pickup at Cusco is a nice feature of our trip. It is my first time with TourRadar.
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Posted 2 years ago
I've used Tour Radar before and will use them again! All enquiries were dealt with efficiently and promptly, and the personal messaging service was very helpful.
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Posted 2 years ago
Great, you can get Best picket friendly tour.
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Posted 2 years ago
After downloading & reviewing the trip itinerary & then making the decision to reserve, the booking process was extremely easy. I received confirmation of my booking from the tour operator within a few hours. I then reviewed the details of the booking to ensure that all the information required was correct & complete.
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Posted 2 years ago
Customer service is very cooperative. Special thanks to Claire for answering and helping me with all my inquiries. Best
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Posted 2 years ago
So far my experience booking with Tour radar was very good. They deliver prompt and secure service. I am happy that I have chosen them for my upcoming tour. Herman Strydom, South Africa.
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Posted 2 years ago
Easy to use. Simple and straight forward
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Posted 2 years ago
Rufus, my phone contact has been very patient and helpfyll.
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Posted 2 years ago
It was so easy.
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Posted 2 years ago
For the most part, the booking of our tour was easy and the communication with Tourradar reps was efficient. I guess the ultimate test will be seeing how well things are put together when we take the tour in March. Crossing my fingers that it is everything it is as amazing as it is advertised to be.
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Posted 2 years ago
Very professional
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Posted 2 years ago
Great customer service. Very quick responses.
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Posted 2 years ago
Täuschung wegen Buchungsbestätigung und vier Tage später eine Absage mit Anzahlungsrückgabe. Das Embargo der USA. besteht seit JAHREN gegenüber Cuba, ich wurde getäuscht und hätte fast einen Flug gebucht.
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Posted 2 years ago
Hallo Winfried, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre wertvolle Bewertung und Ihr Feedback zu Ihrer Buchung zu hinterlassen. Wir bedauern, dass Ihre Tour aufgrund staatlicher Sanktionen nicht bestätigt werden konnte. Bitte seien Sie versichert, dass Ihr Platz an der Tour weiterhin vom Reiseveranstalter gehalten wird, und wir haben uns direkt auf unserer Plattform mit Ihnen in Verbindung gesetzt, um Ihnen bei der Bestätigung Ihrer Buchung zu helfen, falls Sie sich dennoch auf dieses Abenteuer begeben möchten! Für alle anderen Fragen stehen wir Ihnen rund um die Uhr zur Verfügung. Mit freundlichen Grüße, Das TourRadar-Team
Posted 2 years ago
Very clear. I had instant on-line help with an actual human.
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Posted 2 years ago
Gabriela replied to my inquires every quick and answered all my questions. Good expierence.
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Posted 2 years ago
TourRadar is rated 4.6 based on 6,711 reviews