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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Danny
Verified Buyer
“The communication between Tour Radar and myself has been excellent, all questions answered promptly and clearly. the web site is very easy the navigate with lots of useful and informative information”
Helpful Report
Posted 4 years ago
Karl
Verified Buyer
“very direct. User friendly and concise. Excellent website.”
Helpful Report
Posted 4 years ago
Catherine (
Verified Buyer
“All the booking was great. Sure wish the singles add on was not so much. Many singles travel and more companies need to help it not cost so much more. In saying that I do look forward to my trip.”
Helpful Report
Posted 4 years ago
Hi there Catherine, Thank you so much for taking the time to leave your feedback. We completely understand that single supplements can be really high for certain tours, and just looking at this total cost can be overwhelming! We always highly encourage travellers to break the price down as it helps put things into perspective. If you consider that $800 across 10 nights is actually just $80 per night in a 3-star hotel, for example, then it doesn't seem like so much after all as this can be considered somewhat of a standard pricing. We hope that helps and look forward to sending you on an amazing once-in-a-lifetime adventure! Best regards, The TourRadar Team
Posted 4 years ago
Anonymous
Verified Buyer
“Easy booking with great customer service!”
Helpful Report
Posted 4 years ago
Margaret J
Verified Buyer
“Once you have done the booking it is important to remember to contact your bank/insurance & register your trip so you can provide the necessary Insurance & Passport information. The process was very clear & easy to follow.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I booked a tour for me and my friend to Portugal for September 2020. There was glitch in the computer on the TourRadar site which placed us in May 2020. Upon contacting a TourRadar individual I explained the problem and it was immediately rectified. This was most reassuring I had become very concerned. Dealing with TourRadar on behalf of Adventures Abroad was most reassuring and calming!”
Helpful Report
Posted 4 years ago
Kevin W
Verified Reviewer
“TourRadad have met a friend for life in my wife and meself.Special mention to Miguel P. Today was suppose to be the first day of our honeymoon. My wife took ill last night and we has to cancel at last moment. These people could not have been more accomodatiog. I like to travel independently and book semepately because of the fun of exploring best deals but now after TourRadar's reaction and others lack of action we will book book full trip (flights, holes, etc) when my wife is well enough again. Big thank you TourRadad. More than 5 stars deserved.”
Helpful Report
Posted 4 years ago
Jennifer
Verified Buyer
“We had no problems. Everything was clear and easy to deal with.”
Helpful Report
Posted 4 years ago
Armando
Verified Buyer
“I've used tour radar the 2nd time since I already experience they did a good job the 1st time I used them in Europe ( Spain, Portugal and Gibraltar) trip. Thank you again.”
Helpful Report
Posted 4 years ago
Ian
Verified Buyer
“went well..professional and easy”
Helpful Report
Posted 4 years ago
Marcia
Verified Buyer
“The entire booking experience was seamless. I had quick responses from the tour company on my questions.”
Helpful Report
Posted 4 years ago
James A
Verified Buyer
“My booking experience with TourRadar has been excellent. My questions were answered promptly by both TourRadar and the tour operator. I had to change the dates of our trip shortly after booking and that was also handled very quickly and efficiently.”
Helpful Report
Posted 4 years ago
Ruth
Verified Buyer
“Simple process once we’d read the detailed trip notes”
Helpful Report
Posted 4 years ago
Darren
Verified Buyer
“Was effortless and received reply from tour operator within hours of booking thanking me for the booking and asking if needed any further assistance while in their country”
Helpful Report
Posted 4 years ago
Bertrand
Verified Buyer
“It was straightforward and the agents were helpful.”
Helpful Report
Posted 4 years ago
Nancy
Verified Buyer
“I greatly appreciated the rapid response time to several questions I had regarding the tour, especially since they were asked over the Christmas holiday period. There is a great deal of information to absorb about this trip; in my opinion certain bits of information could better be consolidated into one area to make it easier to follow along all of the details, but my questions were answered promptly. Very impressed with the helpful, speedy replies!”
Helpful Report
Posted 4 years ago
STEVEN
Verified Buyer
“No problems booking. Very easy payment process. Would reccomend to a friend.”
Helpful Report
Posted 4 years ago
Marion
Verified Buyer
“TourRadar was very responsive to our request and provided amenable solutions to any issues.”
Helpful Report
Posted 4 years ago
David
Verified Buyer
“quick response and handling of tour request”
Helpful Report
Posted 4 years ago
Mike
Verified Buyer
“Booking on line was easy, everything was explained clearly, once we decided which trip we wanted, the booking took less than 10 minutes. We made a deposit and we had our confirmation within a minute. Great job.”
Helpful Report
Posted 4 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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