TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to communicate with. Great deals, too!”

Helpful Report

Posted 5 years ago

“Super easy and quick! My cousin and I were each logged on at our own homes and both zipped through it very quickly! Saved $35 off booking directly with our tour company!”

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Posted 5 years ago

Hi there, Thank you for your awesome review - It's great to hear that the booking process was quick and easy for you and your cousin! Whilst our Customer Support team is always available to assist 24/7, our website is designed to be completely self-serve so it makes us happy to hear that you were both able to complete your bookings independently. We have no doubt that you'll have an incredible time on tour and can't wait to send you on this once-in-a-lifetime adventure. Best regards, The TourRadar Team

Posted 5 years ago

“I appreciate that Information is clearly presented. Communication and confirmation are timely, which is wonderful when caught up in the excitement of planning a new adventure”

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Posted 5 years ago

“Very easy to navigate through the different option tours. Friendly website. Strongly recommended.”

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Posted 5 years ago

“Excellent, fast service, precise Instructions.”

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Posted 5 years ago

“Easy to use site. Found what I wanted quickly. Really good place to look if you want to arrange things in advance, from day trips to longer tours. Just be careful as the tour companies do not appear to be vetted and 1 I looked at was a scam, so use your common sense”

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Posted 5 years ago

“Transparent dealings and reasonable pricing . Inclusions are as described in the brochure .”

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Posted 5 years ago

“Easy page to follow with good directions given to complete booking”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“The communication between Tour Radar and myself has been excellent, all questions answered promptly and clearly. the web site is very easy the navigate with lots of useful and informative information”

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Posted 5 years ago

“very direct. User friendly and concise. Excellent website.”

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Posted 5 years ago

“All the booking was great. Sure wish the singles add on was not so much. Many singles travel and more companies need to help it not cost so much more. In saying that I do look forward to my trip.”

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Posted 5 years ago

Hi there Catherine, Thank you so much for taking the time to leave your feedback. We completely understand that single supplements can be really high for certain tours, and just looking at this total cost can be overwhelming! We always highly encourage travellers to break the price down as it helps put things into perspective. If you consider that $800 across 10 nights is actually just $80 per night in a 3-star hotel, for example, then it doesn't seem like so much after all as this can be considered somewhat of a standard pricing. We hope that helps and look forward to sending you on an amazing once-in-a-lifetime adventure! Best regards, The TourRadar Team

Posted 5 years ago

“Easy booking with great customer service!”

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Posted 5 years ago

“Once you have done the booking it is important to remember to contact your bank/insurance & register your trip so you can provide the necessary Insurance & Passport information. The process was very clear & easy to follow.”

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Posted 5 years ago

“I booked a tour for me and my friend to Portugal for September 2020. There was glitch in the computer on the TourRadar site which placed us in May 2020. Upon contacting a TourRadar individual I explained the problem and it was immediately rectified. This was most reassuring I had become very concerned. Dealing with TourRadar on behalf of Adventures Abroad was most reassuring and calming!”

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Posted 5 years ago

“TourRadad have met a friend for life in my wife and meself.Special mention to Miguel P. Today was suppose to be the first day of our honeymoon. My wife took ill last night and we has to cancel at last moment. These people could not have been more accomodatiog. I like to travel independently and book semepately because of the fun of exploring best deals but now after TourRadar's reaction and others lack of action we will book book full trip (flights, holes, etc) when my wife is well enough again. Big thank you TourRadad. More than 5 stars deserved.”

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Posted 5 years ago

“We had no problems. Everything was clear and easy to deal with.”

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Posted 5 years ago

“I've used tour radar the 2nd time since I already experience they did a good job the 1st time I used them in Europe ( Spain, Portugal and Gibraltar) trip. Thank you again.”

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Posted 5 years ago

“went well..professional and easy”

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Posted 5 years ago

“The entire booking experience was seamless. I had quick responses from the tour company on my questions.”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,721 reviews