TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.55

4.6 Rating 6,712 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.6

Based on 6,712 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

TourRadar 5 star review on 14th November 2023

JOSE

Anonymous

Anonymous // 01/01/2019

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English

“Kim was amazing!”

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Posted 5 years ago

“Many option and good choices”

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Posted 5 years ago

“Easy and informative booking process”

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Posted 5 years ago

“Good experience. Very helpful & quick reply.”

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Posted 5 years ago

“It was really easy to book and any questions were answered really fast .”

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Posted 5 years ago

“We were able to look for a tour in Japan that met our travel dates and our budget.”

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Posted 5 years ago

“It was quick & easy. 🙂”

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Posted 5 years ago

“Eventhough i booked the tour 2 days before the tour starts TourRadar made sure I got my confirmation in time and responded to all my questions very quickly. Great experience! Made my trip possible.”

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Posted 5 years ago

“Why do you force a single traveller to book a single room? You must offer several possibilitys to these people so more of them will choose to travel with you.”

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Posted 5 years ago

Hello there, Thank you for taking the time to share your feedback. TourRadar partners with over a thousand operators from all around the world, which do not always have the same policy when it comes to solo travellers. Some of them allow shared occupancy between different members from the group, while others do not and have a mandatory single supplement. Our Customer Support team will be glad to suggest tour options that match your requirements, and to recommend operators who allow room sharing if needed. You can contact our team at any time here: https://www.tourradar.com/contact Wishing you a lovely day, Kind Regards, The TourRadar Team

Posted 5 years ago

“I had a couple of questions about the tour. Their response came within minutes. Very pleased so far.”

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Posted 5 years ago

“Very easy to understand. Lots of information and very helpful staff”

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Posted 5 years ago

“The process was simple and fast. I would not ask for anything more. Cheers!”

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Posted 5 years ago

“As with last year, fantastic experience dealing with Tour Radar. First Class. Immediately makes you feel comfortable and secure.”

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Posted 5 years ago

Hi Glenn, Thank you so much for your review. We are so happy to hear that you have had a positive booking experience with us and thank you for your loyalty - You are a 'First Class' customer! Kind regards, The TourRadar Team

Posted 5 years ago

“Easy to use, well thought out website”

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Posted 5 years ago

“The booking process was straightforward with online chat link if needed.”

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Posted 5 years ago

“So far so good my booking experience was seamless”

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Posted 5 years ago

“We used Tourradar for our last holiday and their prices was cheaper than booking direct with the travel company running the tour Professional service, great communication and you get travel credits to use with your next booking We took advantage of the over £200 in travel credits from the last holiday to book via them again Highly recommended”

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Posted 5 years ago

Hi Graeme, Thank you so much for taking the time to highlight one of the things that makes booking with TourRadar great! We always encourage customers to use their travel credits where possible and are glad to know that you were able to put yours to good use. Did you know that you can earn unlimited travel credits through our referral program as well? You can visit tourradar.com/invite for further information. Just a friendly reminder that our customer support team are available 24/7 via phone and live chat should you ever need any assistance. Kind regards, The TourRadar Team

Posted 5 years ago

“We ,me and my wife love this company.Overall wonderful services.We traveled with you recently to Peru.The same beautiful experience.Thanks!”

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Posted 5 years ago

“Easy contact and fast response to questions I asked Looking forward to the tour”

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Posted 5 years ago

“The support service online was very helpful and prompt in their responses. I also dealt with them via telephone and the experience was cordial and friendly.”

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Posted 5 years ago

TourRadar is rated 4.6 based on 6,712 reviews