TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.55

4.6 Rating 6,711 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.6

Based on 6,711 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

TourRadar 5 star review on 14th November 2023

JOSE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service and answered questions quickly and informatively. If unsure on any aspect of the tour do email Tourrada as they help in choosing what is right for you.”

Helpful Report

Posted 4 years ago

“Great tours, good customer service. They helped me a lot to fix the prices, to answer my questions and to follow up my group booking. Very helpful!!”

Helpful Report

Posted 4 years ago

Hi Nadine, Thank you so much for your lovely feedback about our helpful customer service and great tour selection! We're so pleased our specialised Cruise Team were able to get your booking secured at an excellent price, after working with the tour operator to find the best cabin costs and availability for you. We look forward to assisting your group up until your departure. Happy travels! The TourRadar Team

Posted 4 years ago

“I love tourrader and have booked several tours with them. The last one I did was in Pakistan and they actually helped find me a tour and customize it to fit my time schedule.”

Helpful Report

Posted 4 years ago

“The descriptions of tours were very thorough and complete. When I asked questions via chat the responses were immediate and on target.”

Helpful Report

Posted 4 years ago

“Efficient and clear info booking is easy and fast .... waiting for confirmation and got confirmed soon .... following up with message and replied promptly very nice overall”

Helpful Report

Posted 4 years ago

“So far so good with my booking. Good description of the tour and good specifications for each step.”

Helpful Report

Posted 4 years ago

“Just easy to deal with and answered all my questions quickly”

Helpful Report

Posted 4 years ago

“My wife and I booked with TourRadar our lifetime trip to the Galapagos Islands. We were very pleased with them, very professional. We are booking through them once again for a tour to the Eastern Europe this coming Spring. What I like with them is the payment by installments and they provide a very good service.”

Helpful Report

Posted 4 years ago

“The website is easy to navigate I like the way you can filter your holiday for example the length of your holiday you age price etc information on the tour is very transparent a very very easy to navigate. While you making your choices you feel your adventure starting to build.”

Helpful Report

Posted 4 years ago

“very simple and efficient grace was very helpful”

Helpful Report

Posted 4 years ago

“I had to change a booking due to Covid-19 and was happy with the service. I have traveled many times, booked many tours and tourradar has been easy to book with and helped with an unusual situation.”

Helpful Report

Posted 4 years ago

Hi Sharon, Thank you for taking the time to leave such a wonderful review! We strive to provide our travellers with hassle-free booking experiences and are glad to hear that TourRadar has been helpful during these unprecedented times. Your continued loyalty and support are greatly appreciated. Kind regards, The TourRadar Team

Posted 4 years ago

“It was very easy to book.”

Helpful Report

Posted 4 years ago

“Great and efficient booking experience”

Helpful Report

Posted 4 years ago

“The TourRadar folks were always so helpful and cheerful in helping me set up this tour of South Dakota. And when I wasn't able to get in contact with the tour provider, TourRadar was there to help guide me. I would definitely go to TourRadar for future adventures.”

Helpful Report

Posted 4 years ago

Hi Nancy, Thank you for your wonderful feedback; it's lovely to hear of your positive booking and customer experience! As a booking agent, we're always on hand to help and guide not only our travellers, but operator partners too. We're glad we were able to find you all the answers you needed. TourRadar wishes you all the best, and we’ll be happy to assist you again with finding and booking your next dream tour when the time comes! Kind Regards, The TourRadar Team

Posted 4 years ago

“Easy and fast!”

Helpful Report

Posted 4 years ago

“The booking process was very easy and flexible.”

Helpful Report

Posted 4 years ago

Hi Malisa, Thank you so much for your kind words! We're glad to hear that using our website was a straightforward process for you - our aim is always to provide a hassle-free experience for the customer, so we're happy we were able to achieve that. We look forward to helping you book again in future! Kind Regards, The TourRadar Team

Posted 4 years ago

“I booked all my trips to Tanzania with Tourradar! Easiest and most reliable booking I have ever done! I definitely recommend it!”

Helpful Report

Posted 4 years ago

“Very helpful travel agents.”

Helpful Report

Posted 4 years ago

“Right to the point :) 1: Super simple to book. 2: Talk to the tour operator ( I got Gemma who has been super helpful ) 3: Review the itinerary they send you and check out the extra activities they offer during your trip.”

Helpful Report

Posted 4 years ago

Hi Mitchell, Thank you so much for your positive words! We're glad you found our service straightforward and simple to use, as this is our goal. We're also happy to be able to connect travellers directly with so many tour operators, and we're delighted One Life Adventures met all your expectations. We’re already looking forward to helping you again with booking your next dream tour when the time comes! Kind Regards, The TourRadar Team

Posted 4 years ago

“Great variety of tours with all info needed to make a decision. Thank you, looking forward to my tour in January;”

Helpful Report

Posted 4 years ago

TourRadar is rated 4.6 based on 6,711 reviews