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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Joseph
Verified Buyer
“I booked a group tour very last minute (5 days before) and am very pleased I did with tourradar. They responded within an hour of my booking to let me know how there might be a few challenges to booking so late. They used their messanger page to keep me informed daily. They were very honest throughout and I was very grateful for the updates. I was able to get onto the tour due to their efforts, and have had a great holiday. Even if it hadn't been possible, they did everything they could have to get the booking organised”
Helpful Report
Posted 5 years ago
Susana
Verified Buyer
“This is my first time booking a tour with TourRadar. It was easy to do, the price was right. I will likely use them again.”
Helpful Report
Posted 5 years ago
Ellen
Verified Buyer
“I am not certain how I find this site, but it was a very positive experience. Before booking, I had several questions and sent three emails. Each was answered promptly and to my satisfaction. I went ahead and booked the trip with no issues or problems. The extra night I requested was taken care of, without having to ask a second time. I hope the trip itself is as great as the booking experience. I was very impressed. I read reviews before committing and felt very comfortable that I was not making a mistake.”
Helpful Report
Posted 5 years ago
Philip
Verified Buyer
“The information for tours is well organized, making it easy to compare the itineraries of different tours.”
Helpful Report
Posted 5 years ago
Maree
Verified Buyer
“Booking with tour radar for the 2nd time has once again been hassle free and an absolute pleasure. I look forward to future tours through them”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The booking process was very smooth and easy. The only thing I wish that TourRadar offer more is the detailed information about each tour instead direct me to the vendor company as soon as I ask any specific feature of the tour.”
Helpful Report
Posted 5 years ago
Rafael
Verified Buyer
“I’m very thankful to Vanessa that makes very easy my booking process given me all the info I need it and can write for some more questions. Very good girl!”
Helpful Report
Posted 5 years ago
Mary A
Verified Buyer
“It was an easy process to read the description and reviews of the tours on the site. Iiked the detail of the descriptions. They answered my questions promptly.”
Helpful Report
Posted 5 years ago
Amine
Verified Buyer
“Always an easy and smooth process. The search engine and website overall have improved over the past few weeks. Customer service can sometimes be behind, but overall, tour radar is my go to for all backpacking like travels”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I enjoy the fact its been fed with a lot of other companies/sites. Some more sophisticated search (advanced search) should be implemented”
Helpful Report
Posted 5 years ago
Rebecca
Verified Buyer
“I don’t know any other website that does what Your Radar does. They’re like the Expedia for tours. Easy to filter what kind of tours you are looking for and all the information about each tour is right there so you don’t have to navigate to the actual tour company’s website. They also have extra savings and the world tour sale they recently had was great. I booked a tour and saved a few hundred $ through them. The booking process was easy and communication thorough. This is definitely my go-to site now for organized tours.”
Helpful Report
Posted 5 years ago
Jakó
Verified Buyer
“It was very easy.”
Helpful Report
Posted 5 years ago
Robyn
Verified Buyer
“My final inquiry to book my tour was fabulous. My first phone call only an earlier wasn’t the best almost $600 different.”
Helpful Report
Posted 5 years ago
Karen
Verified Buyer
“I received the detailed itinerary and after reading that realized I couldn't do the tour because of physical limitations.....I can not sleep on the floor and I can not walk up a lengthy path and steps to the monastery, I wrote immediately (like within the hour after reading the details) telling you I could not do this tour and would like help booking another that will work. It is disappointing to have been ignored and now several days later I still have heard from no one. My agent was Victoria. Thank you....karen wilson booking #427106”
Helpful Report
Posted 5 years ago
Mario R
Verified Buyer
“The website is adequate. Easy to book a tour and give quick responses to my questions and concerns about the tour, about tour confirmation, receipts and important information about the tour. I did not have to call the customer service agent of Tour Radar. So far, I haven't encountered any problem in booking the tour.”
Helpful Report
Posted 5 years ago
Hello Mario, Thank you for your feedback, we're happy to hear your booking process went smoothly. If there is anything specific you'd like to see us improve, please don't hesitate to get in touch! Happy Travels, The TourRadar Team
Posted 5 years ago
Ursula
Verified Buyer
“It was very good, but many times it is missing information from the tour companies, even so the tour radar agents, solve all the doubts or questions I had. It was difficult to choose due to the incredible amount of offers. It is important to read the small print an the optionals to get an accurate price. Over all it is a good website with tours for all budgets.”
Helpful Report
Posted 5 years ago
Lynette
Verified Buyer
“I found it pretty easy to complete booking my tour and look forward to hearing more details soon”
Helpful Report
Posted 5 years ago
Elizabeth
Verified Buyer
“Each tour is very self-explanatory and easy to understand... Also it was easy to sign up... I did not talk to anyone I just signed up”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick and easy to use will definitely use TourRadar again”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very helpful and quick response”
Helpful Report
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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