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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Verified Buyer
“Quick and easy, and a good price.”
Helpful Report
Posted 4 years ago
Allan
Verified Buyer
“I booked on line which was very easy. I received a reply with a confirmation number within a couple of hours which told me my booking number and even my cabin number on the river boat that I made the booking for. Could not have been easier.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great service!”
Helpful Report
Posted 4 years ago
Glennis
Verified Buyer
“Very helpful”
Helpful Report
Posted 4 years ago
Dorothy
Verified Buyer
“Book on TourRadar was so easy. Had a few questions that were quickly answered through chat line. I highly recommend booking your next vacation with TourRadar.”
Helpful Report
Posted 4 years ago
Denise
Verified Buyer
“Easy to book and to register all your info Chat line response was very fast Looking toward to our trip to Europe”
Helpful Report
Posted 4 years ago
Shelley
Verified Buyer
“I have just booked my second tour with tour radar. The agents were friendly, quick to respond to all of my questions and very helpful.”
Helpful Report
Posted 4 years ago
Shailesh
Verified Buyer
“Nice and easy to choose trip, get entire details. Perfect booking site to get enough information onboard.”
Helpful Report
Posted 4 years ago
Elpidio
Verified Buyer
“I found their website easy to navigate!”
Helpful Report
Posted 4 years ago
Christopher
Verified Buyer
“the main problem was that there were so many tours to choose from,”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I was able to choose the exact trip I wanted. Mountains, rain forest, canopy bridges, volcano, both the Caribbean and the Pacific coasts, Costa Rican culture, San Jose, and a few smaller towns, It was really easy to join the tours. Great website. My daughter is in the Peace Corps in Costa Rica and she and I will have this wonderful time to tour together while we visit.”
Helpful Report
Posted 4 years ago
Lesley
Verified Buyer
“Received what looks to be a smoking good deal by e- mail so booked quickly. Confirmation email received right away. Reconsidered my tour date and have requested an alternate. Received an immediate acknowledgement of my request - waiting to hear the outcome. Have called TourRadar 3x in 2 days and have never waited more than a few minutes to talk to an agent. They have always been very pleasant and helpful. Smooth process so far.”
Helpful Report
Posted 4 years ago
Bruce
Verified Buyer
“As a travel agent, I'm constantly reviewing the reviews of reviews. My experience was exceptional, just like other reviews. The knowledge and understanding of our industry was most welcome. Can't wait for future opportunities.”
Helpful Report
Posted 4 years ago
John S
Verified Buyer
“Tour radar is very easy to book. And if you have questions or to add or change things, you can easily contact them. I have been using for over a yr now and have had great experiences.”
Helpful Report
Posted 4 years ago
Anthony
Verified Buyer
“The whole booking process was straight forward once you had selected your tour”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick & easy”
Helpful Report
Posted 4 years ago
Sandra
Verified Buyer
“Excellent service! Every person I spoke with at customer service was very friendly, extremely helpful. I book a very last minute New Year trip and had a very specific trip decided on which was not available, however, a wonderful cruise department (Nina specifically) found me an alternate trip and stuck with it until we had cabins confirmed and paid for. I was very impressed with her patience and great courtesy to me no matter how frustrated I was getting. Highly recommend Tour Radar. Thank you Sandra”
Helpful Report
Posted 4 years ago
Alan
Verified Buyer
“Had some minor trouble on website. Do not like having to not book plane reservations until final confirmation is received. When will the final confirmation be received?”
Helpful Report
Posted 4 years ago
Hi Alan, Thank you for your valuable feedback! We can see that you have received confirmation of your booking, but it seems your specific departure is not yet guaranteed, since some tour operators require minimum numbers to operate. There is still plenty of time for other travellers to join your group, so if your departure becomes guaranteed, we will certainly let you know. Further to this, we regret to hear you had some issues with our website. We'll be in touch with you directly to gather feedback about your booking experience and to provide any assistance required. We’re always keen to hear from our customers, as your feedback is vital to our constant improvement. We look forward to speaking with you! Kind regards, The TourRadar Team
Posted 4 years ago
Esther
Verified Buyer
“It was really easy to book. I had a few questions that I needed answered before I could commit and I had help from the support team who helped me efficiently. I would definitely book through tour radar again in the future.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very easy to find and book tours. Easy to communicate and get assistance when I need it!”
Helpful Report
Posted 4 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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