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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Michael booked my cruise for me over the phone and answered all my questions. He did a great job
Helpful Report
Posted 5 years ago
Easily accessible and gets back to you in less than 24hours.
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Posted 5 years ago
Web ok but #still wanted to talk to agent.That made the difference. Looking forward to our cruise. Staff great.
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Posted 5 years ago
My booking agent, Anir, was extremely patient, professional and accommodating. I changed itineraries and options several times, and Anir handled all my requests with utmost cooperation
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Posted 5 years ago
It was great to be able to see all the various tours, and pick the right one. And to get a discount as well! On the downside, I sent a question to ask about visas, about whether I should be addressing my question to Tourradar or the tour agency, but got no response.
Helpful Report
Posted 5 years ago
Hi Glenn, Thanks for your feedback. As your booking page is not a live-chat platform, we do respond to enquiries in the order that they were received. We can confirm we have received your question and will be in touch to further assist. We are also available 24/7 via phone call or by using our live-chat to assist with any urgent enquiries. Thanks again! Regards, The TourRadar Team
Posted 5 years ago
Nothing special to say
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Posted 5 years ago
So many tours to choose from! Once I figured out which one I wanted, the booking was a snap. Thanks so much and I am looking forward to my trip to England.
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Posted 5 years ago
I booked it fine.. I just don't think I've had any confirmation that the tours actually going ahead of details about meeting points ect.
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Posted 5 years ago
Hi Nicole, Thanks for taking the time to provide your feedback. We can confirm that your booking was confirmed yesterday by the Tour Operator and that they have sent through your final travel vouchers. We would like to hear more in regards to your feedback and will be in touch shortly. Kind regards, The TourRadar Team
Posted 5 years ago
Easy to use. Response rapidly.
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Posted 5 years ago
EASY BOOKING.
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Posted 5 years ago
Very informative site. Booking process was easy.
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Posted 5 years ago
Very helpful
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Posted 5 years ago
a great website so much on offer & very easy to navigate (even for a senior)- However I would like to see more information provided on "optional tours" duration/timing & what does one do if not taking up an option ???
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Posted 5 years ago
Many great options and good information for decision making
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Posted 5 years ago
I have never worked with such a helpful group of people who persisted until we got it right. I wish they handled air and hotel because they were far better than those that did. I appreciate a service that makes that communicates as effectively as TourRadar does.
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Posted 5 years ago
Tour Radar ruined my trip to Morroco Unacceptable and no way you can make it up to us. Horrific experience Hit and miss customer care
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Posted 5 years ago
Hi Afsaneh, Thank you for taking the time to provide your feedback. After taking a look at your booking we can see that we have been in touch with regards to your concerns while on tour. We will be in touch to further assist. Thanks again, Afsaneh. Kind regards, The TourRadar Team
Posted 5 years ago
Tour Radar is one of the best sites on the net for viewing comparisons of tours and travel ideas.
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Posted 5 years ago
first time booking through Touradar and found pricing very competitive not to mention the vast number of tours on offer, web page was easy to navigate around and staff have been very helpful.
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Posted 5 years ago
Easy to use, prompt response and all our paperwork was to us within 12 hours ! Cant ask more!
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Posted 5 years ago
easy and effective
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Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews