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TourRadar Reviews

4.5 Rating 6,721 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,721 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Good communication. Comprehensive website, easy to find all information.
Helpful Report
Posted 7 years ago
Hi Giulia, We are glad to hear that you enjoyed using our website. We hope to send you on an amazing tour soon. Zeynep
Posted 7 years ago
Responses for queries were fast. However, help towards booking pretour days in the Hotel was not helpful.
Helpful Report
Posted 7 years ago
Supportive and quick in responding to any enquiry. I will highly introduce it to friends.
Helpful Report
Posted 7 years ago
Hi Shea, Thank you very much for your comments. If you have other questions or inquiries, let us know anytime. We are always happy to help and available 24/7. Zeynep
Posted 7 years ago
Very helpful.
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Posted 7 years ago
I had a phone conversation with a representative and she was very helpful, answered all my questions and sent me all the information that I needed to know
Helpful Report
Posted 7 years ago
Responsiveness was very quick and when there was a slight complication, the staff made the adjustments to help and put things in place for us.
Helpful Report
Posted 7 years ago
Was able to book my trip with them and before settling on one final trip they made inquiries to see if I could get on another trip that was listed as booked :)
Helpful Report
Posted 7 years ago
Tour radar made my finding a tour very easy and called me several times to check I was happy. Great customer service- would highly recommend
Helpful Report
Posted 7 years ago
I was pleased with the treatment, however my issue still stands!
Helpful Report
Posted 7 years ago
Hi Shawkat We're glad to hear you are pleased with your booking experience, and have been in touch directly in your booking conversation to assist with any outstanding issues. Thank you for supplying your feedback and we hope you are looking forward to your trip. Kind Regards Carly
Posted 7 years ago
Choice of operators and tour itinerary's
Helpful Report
Posted 7 years ago
Easy booking and an enjoyable trip
Helpful Report
Posted 7 years ago
Operators were very helpful since a computer glitch would not let us get a spot on a tour!
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Posted 7 years ago
very pleased with the booking process, was fast and easy to follow.
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Posted 7 years ago
All tours in one place, easy to contact team too. :)
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Posted 7 years ago
VERY HAPPY
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Posted 7 years ago
All the holidays were summarised and organised to make searching and comparing easier. It was set out in an easy to follow structure.
Helpful Report
Posted 7 years ago
The excellent staff during phone calls, the advise they gave, made up for the poor website booking experience I first had.
Helpful Report
Posted 7 years ago
The TourRadar web sight helped us to select a tour that suited what we were looking for with a discount to boot.
Helpful Report
Posted 7 years ago
It should be more customer oriented and price should be reduced
Helpful Report
Posted 7 years ago
The agent responded in an appropriate time frame with all the information that we required
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,721 reviews