TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Fantastic - Ella went out of her way to accommodate my request.”

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Posted 4 years ago

“It was straightforward, the screen prompts were clear, and the options (e.g. single supplement) were well-articulated.”

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Posted 4 years ago

“TourRadar is like a supermarket for many tour operators so it's a good place to shop for your destination tour as you have many choices to compare from.”

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Posted 4 years ago

“these guys are super responsive and intuitive.”

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Posted 4 years ago

“All the information is online. Couldn’t be easier to book a trip. Questions were answered quickly online as well. It was a very quick and efficient process.”

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Posted 4 years ago

“All the TourRadar staff was very helpful, answering very quickly and kindly to all my questions about different tour options, costs, transportation or acommodation included (through the website messages). Thanks :)”

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Posted 4 years ago

“Took me 24 hrs to confirm my booking out of their 48 hrs commitment.”

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Posted 4 years ago

“I am traveling solo and wanted to take the Umbria tour - I had a 5 day span that was date specific and the Umbrian tour fit those dates... With Taylor's help - he was able to get in touch with the tour operator. They agreed to my taking their tour even if I am the only person. That is exceptional on all accounts. Will use TourRadar again when looking for tours.”

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Posted 4 years ago

“It's so easy to use the entire TourRadar website, including the booking process. This will be my first tour and I'm sure it won't be my last!”

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Posted 4 years ago

“It was very easy and the people on site answered our questions in a timely manner.”

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Posted 4 years ago

“My booking experience was very smooth. Clear questions and only basic traveling information is asked for.”

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Posted 4 years ago

“It was very easy”

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Posted 4 years ago

“I looked up the site choose what trip I wanted and went through the process which was very simple. Then TourRadar emailed me back to confirm booking.”

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Posted 4 years ago

“I called first to ask questions about the trip as it is my first. After booking you need to fill out you passport info and once accepted you are on your way. It was easy. You pick the options you want to take when booking and it is done.”

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Posted 4 years ago

“Booking process was seamless and easy. Customer service was always available and selection of tours is quite extensive.”

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Posted 4 years ago

“Great communication and excellent company to deal with!”

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Posted 4 years ago

“When you're a busy working person, you need all the help you can get. TourRadar's Natalia really helped me with our booking and she was so nice and cordial on the phone!”

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Posted 4 years ago

Hi Frances, Thank you so much for your review! We have passed on your feedback to Natalia and are so glad to hear that she was able to assist you in-between the busy-ness of daily life. Whether you prefer to do your own research and book independently, or whether you prefer to speak to someone to talk things through prior to booking, we are here to help every step of the way! We can't wait to send you on a trip of a lifetime and are so pleased that you've chosen us to assist with your plans. Kind regards, The TourRadar Team

Posted 4 years ago

“Faultless so far. Emails previously sent prior to booking answered quickly with more information than I even asked for. Very impressed.”

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Posted 4 years ago

“I had an excellent support on my booking experience. Thanks”

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Posted 4 years ago

“I have booked with Tour Radar before and will continue to do so as it is always easy. If you run into a problem you can Chat Now with a customer representative right away to get you back on track.”

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Posted 4 years ago

TourRadar is rated 4.5 based on 6,721 reviews