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TourRadar Reviews

4.5 Rating 6,721 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,721 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Easy to book
Helpful Report
Posted 7 years ago
The customer support team were very responsive and friendly.
Helpful Report
Posted 7 years ago
Departure points and details of London Taste of England Tour and 9 days Greek islands hopping Tour at Athens were not stated or clearly stated. These info should be clearly stated for travellers planning.
Helpful Report
Posted 7 years ago
My enquiries were assisted in a very friendly and helpful manner. Thank you Veronica.
Helpful Report
Posted 7 years ago
expected a faster response
Helpful Report
Posted 7 years ago
Hi Balajl, We're sorry to hear our response times did not meet your expectations - we do work to get back to all of our travellers within 24 hours. You can always call us or jump onto our instant chat if you need answers faster than that - our team is available 24/7. We hope to hear from you soon! Thanks Carly
Posted 7 years ago
After a surprise cancelling of a confirmed tour TourRadar managed to find a good solution of the problem.
Helpful Report
Posted 7 years ago
Quick, easy to use and a very quick follow up call to check everything ok when there appeared to be an error on my part.
Helpful Report
Posted 7 years ago
We had a very enjoyable day. The tour was well organised.
Helpful Report
Posted 7 years ago
Using internet and emails and not phone.
Helpful Report
Posted 7 years ago
Making searching for a tour I wanted easier. Making it easy to connect with tour operators to ask questions. I love the rebate parts for referring people and booking more tours, and was especially surprised and happy when a new discount I earned was applied to a tour I'd already booked for.
Helpful Report
Posted 7 years ago
Cheerful and pleasant, responsive
Helpful Report
Posted 7 years ago
Thank you for that Lance we appreciate your lovely review :)
Posted 7 years ago
Easy to book
Helpful Report
Posted 7 years ago
I'm still waiting to see if I can pay in early installments
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Posted 7 years ago
Prompt response to question
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Posted 7 years ago
Good and timely service. Very helpful.
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Posted 7 years ago
good response
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Posted 7 years ago
It was purely a random email which alerted me to the holiday, which we eventually booked. It was made very easy, and I certainly liked the way that the messages are all linked with the company who take you in the actual tour.
Helpful Report
Posted 7 years ago
I like it that I can see the conversations and go back and review the thread
Helpful Report
Posted 7 years ago
Was helpful in making sure making sure my and my cousins separate bookings and payment for Mayan Encounter were connected so the tour company knew we were travelling together. he also checked that I hadn't booked myself on twice by mistake. They were very friendly and helpful. Thankyou.
Helpful Report
Posted 7 years ago
tour radar got our problem sorted out and we are looking forward to our trip to Canada
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,721 reviews