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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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We found the staff friendly , when we came to book our holiday Montana was very helpful and patient and emailed the company we booked with and then called us to let us know their reply to our questions. Would definitely use TourRadar again!
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Posted 3 years ago
Super easy to use!
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Posted 3 years ago
The website didnt work but sara and hannah were simply woderful-no better than that twoderful!
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Posted 3 years ago
Absolutely fantastic service from Megan at Across African tours! So speedy and helpful! Looking forward to experience Dubai over new year!
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Posted 3 years ago
It was fairly easy.
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Posted 3 years ago
Very easy. No problems at all. Great experience will use again.
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Posted 3 years ago
Great customer service. Both online and by phone. I had a problem with my credit card and they were able to resolve it.
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Posted 3 years ago
All questions I had were answered prior to setting up the tour.
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Posted 3 years ago
This must be about the sixth or seventh time I’ve booked a tour with Tourradar. I just love the way it is clear, organised and you answer questions. Keeps me coming back!
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Posted 3 years ago
Wide variety of river cruises offered in all price ranges. I was able to select one and received a confirmation from TourRadar and the tour company almost immediately.
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Posted 3 years ago
Had first problems with acceptence of my credit card; could be settled quickly by expert help from Tour radar
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Posted 3 years ago
Awesome service, quick responses to my message and concerns. This is the second trip I have booked with you and loved the first trip, and second trip will be equally as awesome Thank you Stay awesome 😎
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Posted 3 years ago
Quick and easy reservation experience so far...
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Posted 3 years ago
It was Great
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Posted 3 years ago
They are very helpful and answer all of my questions .they did fast booking.
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Posted 3 years ago
It was easy to find the tour we were interested in and to book up
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Posted 3 years ago
Great deal and ease to make reservation.
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Posted 3 years ago
Fast response, well organize tours. Excellent Customer Services skills from FEZ Tour Operator on Istambul. So far, everything is well. Let you know my experience in Turkey on my return home.
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Posted 3 years ago
I'm very disappointed, it took me awhile to get an answer from tour operators. Maybe it was very busy I understand that. What I don't understand is that you are selling a tour to Vietnam, Cambodia and Thailand, when they don't allow Americans to enter Vietnam, when I when to get the visa for Vietnam I was denied to obtain it, I'm praying that everything will change, I already booked my flight
Helpful Report
Posted 3 years ago
Hello Carlos, Thank you very much for taking the time to leave a review. After taking a look at your booking, I can see that the tour operator responded to your inquiry within 24 hours. Please keep in mind that your booking conversation page is not an instant message system, please do allow 24-48 hours to receive a response. However, if you are after an instant response, we do have a 24/7 Live Chat and are available 24/7 via telephone. Also, we are very sorry to hear that you did not receive your visa for Vietnam. Please note that our tours are not only available for US Travelers to book. People all over the world can book on our site. It is always up to travelers to check the entry and exit requirements of the country they plan on traveling to. As your tour is still 150 days away, we are sure entry restrictions will loosen and you will be able to join your amazing tour! We have no doubt you’ll have a great time on your tour, and remember if there is anything we here at TourRadar can help you with, we are available by phone and online chat 24/7. Kind Regards, The TourRadar Team
Posted 3 years ago
I will contact you for my next trip because I had an excellent service.
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Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews