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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Susan
Verified Buyer
“I need to know where and the time we are meeting the tour. I’ve asked before”
Helpful Report
Posted 3 years ago
Hi Susan, Thanks for booking with TourRadar and for leaving us a review! Your question has been forwarded to the operator of your tour through your personalised booking page, and you should receive a response within 2 business days with all the information you require. Have an amazing time on tour in September! Best regards The TourRadar Team
Posted 3 years ago
Sunita
Verified Buyer
“Tour radar's customer service is great but some of the tour companies that tour radar deals with, have very strict policies with refunds, even if you change your mind same day.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Our booking experience was conducted very well. We had some questions about the current COVID situation, and the company was very helpful. All communication through the message thread was also very quick and helpful. We are looking forward to our trip and feel very secure in all of the planning so far. I will definitely use TourRadar again.”
Helpful Report
Posted 3 years ago
LUIS
Verified Buyer
“VERY GOOD EXPLANATIONS OF THE WHOLE 12 DAYS TOUR AND QUICK ANSWER OF ANY QUESTIONS ABOUT MY TRIP”
Helpful Report
Posted 3 years ago
Sonja
Verified Buyer
“Booking with TourRadar has been a great experience. Easy and secure selection and purchase of a tour package. They also open a whole travel portal for your hub of information regarding your trip. It keeps everything organized and reminds you of all the smaller details that you need in order to prepare for travel to another country. Also, it serves as a messaging board for speaking with the tour group or company guiding the tour! I recommend booking with TourRadar-- it's taken a lot of the headache out of arranging travel and is fun to use.”
Helpful Report
Posted 3 years ago
Jeanette
Verified Buyer
“I have already recommended TourRadar to friends! Easy booking, prompt responses to question and patience with someone who hasn't booked a our before. If the tour goes as planned, this will be the trip of a life time. They were able to help me make extra accommodations to enable a family of 7, including an elderly father, travel without worry.”
Helpful Report
Posted 3 years ago
Herve
Verified Buyer
“easy communication and good follow up”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good communication and feedback on questions. Great selection of tours”
Helpful Report
Posted 3 years ago
Mohamad B
Verified Buyer
“Booking was very easy and it's shows all the details of the tour. Thanks”
Helpful Report
Posted 3 years ago
Sandra
Verified Buyer
“My experience is always good, I have booked 5 tours.”
Helpful Report
Posted 3 years ago
Vanessa
Verified Buyer
“Very easy experience. My tour with G Adventures was confirmed within 48 hours.”
Helpful Report
Posted 3 years ago
Kelly
Verified Buyer
“Very good booking experience. Very user friendly site. I reached out to ask a few questions about the tour I was interested in and received a very good email answering all my queries”
Helpful Report
Posted 3 years ago
Greg
Verified Buyer
“Easy hassle free they take care of everything thanks”
Helpful Report
Posted 3 years ago
Chris
Verified Buyer
“Raquel was very helpful and nothing was a problem.”
Helpful Report
Posted 3 years ago
Allan
Verified Buyer
“We had a wonderful tour in Italy Letizia was terrific”
Helpful Report
Posted 3 years ago
Anthony
Verified Buyer
“I found them very quick to reply and very thorough. I would recommend this company for their efficiency. The tour sounds amazing hope it is as good a it sounds”
Helpful Report
Posted 3 years ago
Pamela
Verified Buyer
“Working with this company has been a great experience. The site is very easy to understand and to book, all the tours are in great detail and wonderful photos. I worked with a live person and with the question area of the tour. I was very impressed with both, always friendly and prompt and I wasn't put on hold.”
Helpful Report
Posted 3 years ago
Christopher
Verified Buyer
“So far so good. We were able to trade several messages with Dilimar, and narrow down to the specifics we wanted for our trip. Looking forward to seeing all the things we agreed to come to reality!”
Helpful Report
Posted 3 years ago
Christine
Verified Buyer
“This trip (to Iceland) is something we've dreamed of for years -- finally getting to do it! (well, next March, hoping to see Northern lights) This tour has exactly the features we were looking for -- THREE opportunities to try to see the lights, and fun activities during the days. Including a bit of free time to check out the new Hard Rock Cafe in Reyjkavik. TourRadar made the process of booking easier than I would have imagined. After this trip, we're thinking England, and you can bet we'll be back at TourRadar to book that one, too!”
Helpful Report
Posted 3 years ago
James
Verified Buyer
“Very helpful so far. SOOOO Excited. The price not to bad.. They get back to to you with helpful advice quickly. Going to spend some extra days before and after the tour. They are helping me with the details. Will let you know if they are successful.pp. Looking forward to the northern lights.”
Helpful Report
Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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