TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was quick and easy to navigate. Only gripe is that the itinerary as shown by the company Europamundo - was changed a few times withoutvprior intimation and the fact that we would be clubbed with a Spanish /Mexican group was also not mentioned thus incomplete information can be alleged to have been imparted. Just makes me wary of using your radar as there is incomplete details / information about the actual trip”

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Posted 5 years ago

“Very acceptable”

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Posted 5 years ago

“Plenty of varied tours on offer, including all the important sights to see in the country I wanted to visit!”

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Posted 5 years ago

“The first tour date I had chosen ended up being unavailable even though the site indicated spaces still available. The second date offered luckily worked out for us. I suggest the site indicating the tours and spaces available be scrutinized more often and updated. It would have been VERY DISAPPOINTING if the alternate date offered had not worked out for us. The site is easy to work with and when using the chat option, the operators were extremely helpful. Looking forward to our trip !”

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Posted 5 years ago

“Online booking was super easy. prior to booking my questions were answered promptly.”

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Posted 5 years ago

“TourRadar provided a good selection of tours to pick from. The discount offered was a very nice perk as well as the credits that I earned toward a future trip through them. I got timely responses back to my tour questions.”

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Posted 5 years ago

“Easy accessible fast replies will use again and again”

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Posted 5 years ago

“Good website. A lot of information about different tour's companies.”

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Posted 5 years ago

“Evelyn very good, gave all my anwsers to my questions, although have not yet done the tour , sounds and looks great and the tour is flexiable as we added a excursion to it no problems,and hotels look good on the tour. brian godfrey”

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Posted 5 years ago

“So far, so good. It was easy to book and the gentleman I spoke to was very nice. I’ll tell you more, after the trip.”

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Posted 5 years ago

“No Problems”

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Posted 5 years ago

“Big tick from me!”

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Posted 5 years ago

“There weren't very many operators providing guided tours for a short vacation in Cuba. TourRadar itinerary was tailor-made for what I was looking for. It was easy to book.”

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Posted 5 years ago

“Coordinator very good with clear answers but there should be more precise détails about what is included”

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Posted 5 years ago

Hello José, Thank you for your feedback, we'll be in touch to understand in more detail, what details you felt were unclear on the specific tour page you booked from. We value your feedback and are dedicated to providing you with a seamless booking experience. Happy Travels! The TourRadar Team

Posted 5 years ago

“Website was very easy to use and very informative”

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Posted 5 years ago

“It was swift and easy, thank you. As a matter in fact I’m talking to my cousin to joint me on the same adventure. Can you kindly send me the tour itinerary so I can convince him, thank you.”

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Posted 5 years ago

“N/A THANK YOU”

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Posted 5 years ago

“I was satisfied with the respons and the information I got!”

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Posted 5 years ago

“I was amazed at the variety of options for travel on the site. It was easy to compare and the advice given helped me to decide on a cruise!”

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Posted 5 years ago

Hi Rebecca, Thank you for submitting a review. We are pleased to hear that your booking experience was simple. At TourRadar, we are passionate about building connections with our travellers, recognizing their travel needs and finding the right tour. Rebecca, wishing you a memorable experience on your voyage, and thank you again for the kind words and for sharing your booking experience with us! Kind regards, The TourRadar Team

Posted 5 years ago

“So far so good. We are a year away from the cruise so cannot honestly say how the rest of the process will go.”

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Posted 5 years ago

Hi Brian, Thank you for submitting a review. We are pleased to hear that your booking experience was simple. You are confirmed on an incredible river voyage, and we wish you a memorable experience! Kind regards, The TourRadar Team

Posted 5 years ago

TourRadar is rated 4.5 based on 6,721 reviews