TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.55

4.6 Rating 6,711 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.6

Based on 6,711 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

TourRadar 5 star review on 14th November 2023

JOSE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So easy to work with and accomodating”

Helpful Report

Posted 3 years ago

“Great process, see all the tours you want, from all the trusted tour providers and operators in one easy to use website and If you have a question either message or call. I’ve used TourRadar for over 15 tours in the past four years and am always left happy with the outcome.”

TourRadar 5 star review on 1st December 2020

Helpful Report

Posted 3 years ago

Hi Fernando, Thank you so much for your kind words; we're delighted to hear of your continuous positive experience with us! TourRadar prides itself on providing our travellers with as much choice and information as possible, and a stellar customer service on top of that, so we're pleased you've been able to use these to your advantage while booking. We wish you all the best, and we’ll be happy to assist you again when the time comes! Kind Regards, The TourRadar Team

Posted 3 years ago

“I contacted the toll free number to get my booking aligned with a couple of friends so we were assured to be on the same tour. The rep was very professional and got me the info I needed in a very short time. Was super simple and a great relief. I Sort of expected a complicated process, but it was not.”

Helpful Report

Posted 3 years ago

“very helpful on-line help”

Helpful Report

Posted 3 years ago

“The woman at TourRadar was very helpful in not only setting up my your, but also helping me with pre and post tour accommodation. She also is assisting me with visa information around other things. Since I was very pleased with the service I received from TourRadar I talked my sister and her Husband on going on the tour also. I highly recommend this company”

Helpful Report

Posted 3 years ago

“I was able to send a message to the tour company (City of Sultans) and customize my trip, then they sent me a booking link for my own personalized tour. Great experience!”

Helpful Report

Posted 3 years ago

“Prompt response of customer service. The website is easy to navigate and provide concise travel content.”

Helpful Report

Posted 3 years ago

“Very impressed by the choice of options available to us and being able to make comparisons with similar operators. I like the option to download a pdf copy of the tour too. We found a good value trip which was just what we were looking for so are very pleased.”

Helpful Report

Posted 3 years ago

“The booking system was so easy to use, with real time confirmations. My booking was a hassle free experience.”

Helpful Report

Posted 4 years ago

“All Tour Radar reps were responsive and easily reachable. Some questions I had to ask more than once, but that was due to the tour operator missing the questions, so no fault of Tour Radar. The online portal was easy to use to complete my booming. Would recommend.”

Helpful Report

Posted 4 years ago

“Very professional. Website full of information.”

Helpful Report

Posted 4 years ago

“I recently booked a package trip using TourRadar and yet to begin my trip. Until now, the support from the team has been quick, informative and friendly. Thanks to the customer service team for providing some of the good and unique packages friendly for a solo traveler like me. I look forward to more such tours with the company.”

Helpful Report

Posted 4 years ago

Hi Geethashree, Thank you so much for your kind words and positive feedback! We're so pleased to hear that you've enjoyed your experience with us so far, as our customer service team always strives to make the booking experience as easy as possible for our travellers - we love to help! We're also glad you were able to find the right tour for you through all of the 1000s offered by the operators we partner with :-) We look forward to helping you book your next dream adventures when the time comes! Take care in the meantime. Many Thanks, The TourRadar Team

Posted 4 years ago

“Great process! Will report back after tour.”

Helpful Report

Posted 4 years ago

“Quick and easy”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We are pleased to hear your booking process was quick and easy! As the leading online marketplace for multi-day tours we work hard to ensure out of the 1000s of tours available you can quickly narrow down your options to find the perfect tour for you! Our Travel Experts are available 24/7 to offer assistance wherever needed to ensure a smooth booking experience every time! Have an amazing time on tour, you deserve it. Kind Regards, The TourRadar Team

Posted 4 years ago

“The booking agent was very helpful and polite. My needs were met efficiently.”

Helpful Report

Posted 4 years ago

“I called Tourradar twice. The first time I just wanted to ask several questions, and the lady was very nice and patient. She answered all my questions and did not try to pressure me to book anything. I called the next day and booked my trip with another lady. She also was friendly and made sure all my information was entered correctly. My confirmation details arrived via email within the hour. So far I am happy with my booking experience.”

Helpful Report

Posted 4 years ago

“Upgrading our tour was easy.”

Helpful Report

Posted 4 years ago

“The hardest part of the booking experience was choosing the best trip for us. With so many great options it was hard to choose. Now we can't wait to see Egypt!!”

Helpful Report

Posted 4 years ago

“Informative & cost efficient, not complicated at all”

Helpful Report

Posted 4 years ago

“Excellent, Easy, Simple, Great Customer service”

Helpful Report

Posted 4 years ago

TourRadar is rated 4.6 based on 6,711 reviews