TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Very friendly website with more travel options than any other. Price are also relatively cheaper than other sites.”

Helpful Report

Posted 5 years ago

“Booking on Tour Radar was hassle free. I got wide range of choices of tourist places with packages to book. I appreciate Tour Radar for its dynamic fields.”

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Posted 5 years ago

“Really excellent. Easy process to follow which provides the best price for the tour I wanted. Would recommend.”

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Posted 5 years ago

“The site does have a wide variety of toursand a user friendly portal which enables one to choose a suitable tour. Will certainly visit for my next tour and recommend it to my friends. No complaints but constructive suggestions: Response Times to messages need to be improved. For an organisation that claims 24X7 service , delays of 4- 5 hours are a bit disconcerting. Repetitive clarifications are necessitated since different people attend to the messages . The last message is replied to but the ones which are pending before that one are left out . Confirmation of the tours can be quicker . Even after making payment , it takes a while to get confirmation . Thanks G Subramaniam”

Helpful Report

Posted 5 years ago

Hey G Subramaniam Thank you very much for taking the time to leave a review and for leaving such great feedback. We are very glad to hear that you found our site to be user-friendly and were able to book an amazing tour! Response times are very important to us here at TourRadar. There is always room for improvement in this field and we strive to not only respond back quickly but to provide thorough responses. We love instant confirmation! However, we want to make sure all aspects of the booking are 100% correct before confirming. This includes making sure all traveler's details are as per passport, which looks like was the case with your booking. However, as soon as this information was provided, we were able to confirm right away! We are sure that you will have a great time while on tour and please let us know if you would like any further information or have any questions! Our Customer Support team is here and ready to help you 24/7, via phone, email Kind Regards, The TourRadar Team

Posted 5 years ago

“quick, easy and reasonable price”

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Posted 5 years ago

“They answered my questions pretty fast and emailed all info i needed. Very helpful”

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Posted 5 years ago

“Easy to do”

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Posted 5 years ago

“Very helpful as this present time.”

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Posted 5 years ago

“Everyone is very helpful!”

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Posted 5 years ago

“Booking our tour was effortless. The process is easy to understand and tasks very little time.”

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Posted 5 years ago

Hi Johnel, We love this! One of our biggest goals as a company is to make the booking process as simple as possible for all customers and are so pleased to know that you were able to book a tour in no time at all. Thank you so much for choosing TourRadar! Best regards, The TourRadar Team

Posted 4 years ago

“i rarely write a review but Nancy is just too good that I feel she deserves the credit , why i could decide sooner ...Thank you Nancy and I hope our tour will end up positively like this too .. Bravo and keep it up !”

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Posted 5 years ago

“What I liked about booking with TourRadar is the accessibility to a consultant throughout the process. All my questions were answered which helped to inform my decision to book quickly. I also got a small promotional discount which helped. The resources to book flights and insurance were also so helpful! I have already recommended to friends!”

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Posted 5 years ago

“Simple and efficient”

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Posted 5 years ago

“Vivian Le from Top Vietnam travel was the best. She took care of all the requests and promptly responded to my emaila.”

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Posted 5 years ago

Hi James, Thank you so much for your review. We can see your tour operator at Top Vietnam Travel has been doing an amazing job helping you get all of the components of your trip arranged. We have no doubt you'll have an amazing time on your trip and can't wait for you to experience all that Vietnam has to offer. Best regards, The TourRadar Team

Posted 4 years ago

“Exceptional service, easy user friendly booking and value for money cruise.”

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Posted 5 years ago

“Booking was so easy. Just put in and they contact you immediately.”

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Posted 5 years ago

“Excellent communication”

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Posted 5 years ago

“It was very easy. If I had a question it was answered within a short time. Our trip isn't until July. I'm sure we will have a good experience.”

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Posted 5 years ago

“It was easy to book and people answered questions I had.”

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Posted 5 years ago

“Easy process with on line help, to answer some questions during the date selection.”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,721 reviews