TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“It was nice and easy, and my questions were all answered.”

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Posted 5 years ago

“TourRadar has been fabulous throughout the booking process and beyond. They quickly answered all the questions that I have had with complete information and details I hadn’t thought to ask. We are so excited for our upcoming trip and I know that TourRadar will be fabulous on the ground as well.”

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Posted 5 years ago

Hi there, Thank you so much for your fabulous review! Here at TourRadar, we pride ourselves on excellent customer service and all of our agents are always ready and willing to go above and beyond. We feel it is our job to make sure that all customers have the necessary information at hand to make the best possible decision! We are confident in our operators, both global and local, to deliver life-enriching experiences to all of our customers and have no doubt that you'll have an amazing time on tour. Happy travels, The TourRadar Team

Posted 5 years ago

“I’m lake tenkio to have tourRadar”

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Posted 5 years ago

“Easy, Fast, affordable!!!!”

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Posted 5 years ago

“Quick to reply and very accommodating.”

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Posted 5 years ago

“Well it took me a bit of time to get the holiday that I wanted. Staff were very patient and helpful. I even received follow up phone calls which is unusual these days. So yes top marks and many thanks to a great team. Sincerely Bob”

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Posted 5 years ago

“I use TourRadar because they communicate professionally and I always get a better price that the originating tour company.”

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Posted 5 years ago

“I was very happy to be able to call a number & be able to speak to a real person! It was very nice to get a Tour Radar discount - Online booking easy & comprehensive”

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Posted 5 years ago

“The whole process was very quick and easy with itineraries clearly written and easy to follow on a map. The process and all communication has been completed online which is fantastic working in different time zones! We also can not fault the staff at all, tremendously helpful, very polite and friendly. We are looking forward to the tour and we are impressed so far!”

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Posted 5 years ago

Hi Craig, Thank you so much for taking the time to leave us such a lovely review. Whether you prefer to speak to someone on the phone, complete the booking process entirely via email, or speak in real-time via live chat - We do it all, 24/7! We are so glad to hear that you have had a great experience with us and look forward to working with your operator to prepare you for the trip of a lifetime. Best regards, The TourRadar Team

Posted 5 years ago

“I am very happy with Victoria's service. She is nice, patient, and helpful. Thank you very much! Jen”

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Posted 5 years ago

“Quick and easy. If you know what you want”

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Posted 5 years ago

“Very easy to navigate the website, and all questions I sent were answered very quickly.”

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Posted 5 years ago

“What sets this site apart from the others is that you can specify specific cities and countries and tour operators to narrow your search”

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Posted 5 years ago

Hi Dorrance, Thank you for providing a review of your experience with the TourRadar website! We love hearing that you are finding our filters helpful when narrowing down the perfect tour for your needs. We understand that the number of options can be overwhelming at times, even with filters applied, so should you ever need help deciding between options, give our awesome Customer Support team a call or hop on our live chat for assistance. We are always open! Happy browsing, The TourRadar Team

Posted 5 years ago

“The agent was pleasant to talk to. Very helpful”

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Posted 5 years ago

“Very easy to use. The booking experience went without a hitch.”

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Posted 5 years ago

“Search no further- as I did when I was lucky enough to come across Kilimanjaro Safari Experience. For solo travellers climbing Kilimanjaro was an amazing highlight in my life. My guide was highly experienced and trustworthy. But what made me choose this company was initially speaking with Shungu who is truly professional and trustworthy and very respected in his field and by so many people in Tanzania. I truly believed and trusted in him and felt no need to search further. He made my entire trip an experience of a lifetime!!! Asante Sana!”

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Posted 5 years ago

“I have always found booking tours through Tour Radar easy. It is very straight forward and their responses are almost immediate. I've just booked my 5th tour and will continue to use Tour Radar for all future tour bookings.”

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Posted 5 years ago

“This is the second time I have made a booking with TourRadar and on both occasions I could not be happier. The confirmation of my booking arrived within next 10 minutes so I was able to buy affordable plane tickets to the destination where the tour is going to commence without fearing that the fare would go up the next day. The confirmation arrived with comprehensive information about the tour itinerary and tour itself. I loved the option of paying the rest of the amount in small fortnightly instalments! A great experience overall, highly recommended.”

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Posted 5 years ago

Hi Joanna, We are so happy to know that you have had nothing but great experiences with us. It sounds as though your departure date was eligible for instant confirmation as well as our installment payment plan, which is awesome to hear! We hope that you'll continue to use us for your touring needs and look forward to receiving your third, fourth, fifth booking! Thank you so much for being a loyal customer with TourRadar. Best regards, The TourRadar Team

Posted 5 years ago

“the tour looks amazing and the dates fit into our travel plans perfectly. the booking was straight forward and easy. watch this space as we count down to our holiday..”

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Posted 5 years ago

“Book a travel package is easy and confirm instantly.”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,721 reviews