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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Chaim S
Verified Buyer
“The booking was smooth. The only problem was with the payment options for India. Only cards from Premium Private Banks can be used to make the payments. Apart from that, the Customer care was very courteous and prompt.”
Helpful Report
Posted 5 years ago
Simona
Unverified Reviewer
“We had a great trip. The awesome tour and travel director”
Helpful Report
Posted 5 years ago
Maria
Verified Buyer
“My son booked the tour for us. He said it was a great easy and informative experience. Clear and concise.”
Helpful Report
Posted 5 years ago
Krysten
Verified Buyer
“The information was easy to understand, the staff are super helpful and answer questions thoroughly and in a timely manner.”
Helpful Report
Posted 5 years ago
Judy
Verified Buyer
“The website contains lots of good information and links. It was fairly easy to navigate.”
Helpful Report
Posted 5 years ago
Cornelis
Verified Buyer
“We are very dissapointed in price and what we have got....”
Helpful Report
Posted 5 years ago
Hello Cornelis, Thank you for your review. While we regret to hear that your tour has not lived up to your expectations, we do appreciate you taking the time to voice your concerns on the tour review page and in your booking page. We will be in touch with the tour operator on your behalf to investigate further and reach out to you directly for any additional questions or feedback you have pertaining to your booking. Kind Regards, The TourRadar Team
Posted 5 years ago
Robert
Verified Buyer
“very Responsive”
Helpful Report
Posted 5 years ago
Robert W
Verified Buyer
“Was a really good experience. Some options on the tour were not available on the webpage, e.g., single room supplement, pre/post-accommodation arrangements; however, a quick chat resolved those questions quickly. I particularly liked the ability to receive a transcript of my chat to document and remind me of what was discussed. I travel a lot and will return.”
Helpful Report
Posted 5 years ago
Matthew
Verified Buyer
“Great range of tours (budget and duration). Easy to find then book. I was then handed over to the local operator.”
Helpful Report
Posted 5 years ago
Paul
Verified Buyer
“Very simple and efficient”
Helpful Report
Posted 5 years ago
June B
Verified Buyer
“I have been very happy with all the people I have dealt with at TourRadar, they have been so very helpful and did not give up in trying to get me booked into the tour I wanted which they succeeded in doing. They kept me informed all the way. I cannot thank them enough.”
Helpful Report
Posted 5 years ago
Romona
Verified Buyer
“Tour Radar team helped me book my holiday to Israel. I am extremely satisfied with their friendly professional services. Romona UK”
Helpful Report
Posted 5 years ago
Avraham
Verified Buyer
“Very smooth and straight forward procedure. Excellent communication with the office staff.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy to use”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The agents we dealt with were pleasant and helpful.”
Helpful Report
Posted 5 years ago
Sherri
Verified Buyer
“Friendly, professional. They took the details of trip planning so I could enjoy the trip!”
Helpful Report
Posted 5 years ago
Susan
Verified Buyer
“Although not yet commenced the tour and asked to right a review, 20/6/2019 so this is prior to the tour start date of 6/7/2019. TourRadar are efficient in following up emails and advising the status of the tour, so my only complaint, so far, is far too many emails are going into my inbox. I would prefer to have one or two later closer to the start date with all relative details”
Helpful Report
Posted 5 years ago
Sumudu
Verified Buyer
“Really quick and easy to compare different tours and then book the one we wanted. Also great that they offered a discount on the tour company's price!”
Helpful Report
Posted 5 years ago
LEWIS
Verified Buyer
“so far everything looks good”
Helpful Report
Posted 5 years ago
Jingjing
Verified Buyer
“easy to use, helpful informations”
Helpful Report
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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