TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to find wide variety of tours to compare. Pricing is very good and the payment process easy as pie!”

Helpful Report

Posted 5 years ago

“Your verbal explanation of the billing process helped. We hope to see it on the website in the future.”

Helpful Report

Posted 5 years ago

Hi Eugene, Thank you very much for taking the time to leave this review on the TourRadar platform. We would like to take the opportunity to advise where this information can be found by our travellers when booking. When you are placing your booking with TourRadar, the payment required will be specified at section four along with the terms and conditions. This section will always advise whether a deposit of full payment is required upfront. We certainly appreciate that this information could be displayed in a different way. We will be in contact to directly to discuss your feedback further. Thank you for choosing TourRadar and we look forward to sending you on a trip of a lifetime. Best Regards TourRadar Team

Posted 5 years ago

“Very seamless and easy to navigate through the selection menus. Customer care is prompt and precise. Looking forward to the tour”

Helpful Report

Posted 5 years ago

“quick responses, reasonable price, honest business attitude, and be patient to explain all clients' enquiries.”

Helpful Report

Posted 5 years ago

“Fast and clear”

Helpful Report

Posted 5 years ago

“There was a delay in communication with a little bit of misunderstanding but both TourRadar and local tour operator were able to address issues right away.”

Helpful Report

Posted 5 years ago

“I was so happy to find this site. I have booked my first over seas adventure and I'm counting down the days til I'm off to the UK. The site was super easy to navigate and use. I can't wait for more adventures in my future.”

Helpful Report

Posted 5 years ago

“Booking the tour was great. It was fast and easy. Having us choose a payment method option makes it better. Thank you.”

Helpful Report

Posted 5 years ago

“Bianca at the other end was so helpful and ready to do the necessary job of booking the tickets we needed. Thanks Bianca for your great willingness to help in our booking.”

Helpful Report

Posted 5 years ago

“TourRadar takes the stress out of booking a holiday. They answer any queries about tours promptly and get the best deals available. I’ve used TourRadar for the past three trips I’ve taken and have not had any reasons to complain about the tours or the service given. I would definitely recommend TourRadar to anyone.”

Helpful Report

Posted 5 years ago

“Very efficient, great customer service and such a good selection of tours with regular sales and great deals!”

Helpful Report

Posted 5 years ago

“It was easy to book online and TourRadar responded to my booking request very promptly”

Helpful Report

Posted 5 years ago

“Very helpful, first rate customer service. Made it very straightforward. I'm”

Helpful Report

Posted 5 years ago

“Easy on line booking with chat and telephone support.”

Helpful Report

Posted 5 years ago

“The booking and payment process was all very clear and when i needed advise I was able to speak with someone and sort the problem.”

Helpful Report

Posted 5 years ago

“My initial inquiry was answered promptly and with genuine concern and interest. The booking process was very easy and the TourRadar staff I liaised with online were wonderful.”

Helpful Report

Posted 5 years ago

“Easy. Able to complete on cellphone. Terms, conditions, and costs clearly presented. Immediate email confirmation. No problems. Easier then other booking sites or discount coupon sites.”

Helpful Report

Posted 5 years ago

“Very organized. Good value for money.”

Helpful Report

Posted 5 years ago

“Very straightforward booking experience. I contacted them with questions regarding a tour and they got back to me right away. I also appreciated the cyber monday discount!”

Helpful Report

Posted 5 years ago

“The info when making the booking was very clear, if you book on hold they immediately tell you for how long the booking is on hold and also when the promo rate expires ( if there is a promo applicable) so you don't have any unexpected charges when finally booking. Very fast answer in chat box”

Helpful Report

Posted 5 years ago

TourRadar is rated 4.5 based on 6,721 reviews