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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar takes the stress out of booking a holiday. They answer any queries about tours promptly and get the best deals available. I’ve used TourRadar for the past three trips I’ve taken and have not had any reasons to complain about the tours or the service given. I would definitely recommend TourRadar to anyone.
Helpful Report
Posted 4 years ago
Very efficient, great customer service and such a good selection of tours with regular sales and great deals!
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Posted 4 years ago
It was easy to book online and TourRadar responded to my booking request very promptly
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Posted 4 years ago
Very helpful, first rate customer service. Made it very straightforward. I'm
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Posted 4 years ago
Easy on line booking with chat and telephone support.
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Posted 4 years ago
The booking and payment process was all very clear and when i needed advise I was able to speak with someone and sort the problem.
Helpful Report
Posted 4 years ago
My initial inquiry was answered promptly and with genuine concern and interest. The booking process was very easy and the TourRadar staff I liaised with online were wonderful.
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Posted 4 years ago
Easy. Able to complete on cellphone. Terms, conditions, and costs clearly presented. Immediate email confirmation. No problems. Easier then other booking sites or discount coupon sites.
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Posted 4 years ago
Very organized. Good value for money.
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Posted 4 years ago
Very straightforward booking experience. I contacted them with questions regarding a tour and they got back to me right away. I also appreciated the cyber monday discount!
Helpful Report
Posted 4 years ago
The info when making the booking was very clear, if you book on hold they immediately tell you for how long the booking is on hold and also when the promo rate expires ( if there is a promo applicable) so you don't have any unexpected charges when finally booking. Very fast answer in chat box
Helpful Report
Posted 4 years ago
The process was fairly straight forward all the way through to the card paying section. I had an issue with the booking of single person wishing to share where the booking site allowed me to select the option but in order to be approved I was told that Inkayni Peru tours only allowed the single room option.had to book the single room and at a considerably higher ccost than was shown on the original booking page.
Helpful Report
Posted 4 years ago
Dear Paul, We thank you for your feedback and are very happy to hear you found the booking process easy! We do, however, regret to hear of your disappointment upon learning that there is a mandatory single supplement for the trip you booked. We highly value any customer feedback we receive in order to make the booking process as smooth as possible, and we will endeavor to work with the tour operator on making this mandatory single supplement more transparent. We are happy to know you have since successfully booked this amazing trip and are all set for the adventure of a lifetime! We thank you again and wish you happy travels, The TourRadar Team
Posted 4 years ago
Too many options, not enough details. Very confusing compared to Education Forward tour website.
Helpful Report
Posted 4 years ago
Hi there, Thank you for taking the time to leave a review of your booking experience. While we regret to hear that you found our platform confusing, we are pleased to see that you have since booked yourself on a wonderful tour! We work with over 2500+ tour operators and understand that this can be overwhelming to filter through. For this reason, we would like to reach out directly for any feedback you believe would have improved your overall booking experience. Kind Regards, The TourRadar Team
Posted 4 years ago
Great tours available.
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Posted 4 years ago
Great experience, Tour Radar were really responsive to any queries I had.
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Posted 4 years ago
The site is very easy to understand, the response very quick even when my bank blocked my payment, an automatic chat opened and a staff explained what the problem was and how to solve it.
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Posted 4 years ago
It's very easy and support answer pretty fast!
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Posted 4 years ago
Easy to navigate through the online booking. Telephone operators not very informative. Referred to an email chat with DOT travel. Got a quick responses.
Helpful Report
Posted 4 years ago
Hi there, Thank you for your review of your experience with TourRadar! As the largest online marketplace for multi-day tours, we know that there will be times we may not have all the answers. When this happens, we will refer you directly to your operator to ensure you get the most accurate information possible, so that you can make the most informed decision. We are so glad to hear that your operator was quick to respond and can see that you have since booked your tour. Together with your operator, we endeavor to provide you with all the assistance you need to get prepared for the trip of a lifetime. Thank you for choosing TourRadar and Dot Travel! Kind regards, The TourRadar Team
Posted 4 years ago
Booking went exactly as I expected and received a confirmation email shortly afterwards
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Posted 4 years ago
All went well, information on the internet from Tourradar was excellent. Forms I filled out for tourradar were passed on to the actual tour outfitter promptly.
Helpful Report
Posted 4 years ago
TourRadar is rated 4.6 based on 6,712 reviews