TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to get questions answered”

Helpful Report

Posted 6 years ago

Hi there! Thank for the positive feedback. With our customer support team being available 24/7 by phone and live chat means we'll be there when you need us. We are happy to see you've enjoyed your booking experience. Enjoy your trip to South America in a few months. Cheers, The TourRadar Team

Posted 6 years ago

“I was happy with process and look forward to seeing Europe soon.”

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Posted 6 years ago

Hi Jungseok, Thank you for your feedback, we are happy to see that you enjoyed your booking experience with TourRadar. Have a great upcoming trip to Europe, we are sure it'll be a great one. We look forward to working with you again. Cheers, The TourRadar Team

Posted 6 years ago

“lots of selections and info”

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Posted 6 years ago

Hi there! Thanks for your feedback! We're glad you enjoy the vast selection of tours we offer from operators all over the globe. Wishing you a great time on your tour! The TourRadar Team

Posted 6 years ago

“This is my first tour so far there has not been any issues.. easy to use and navigate”

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Posted 6 years ago

Hi Lorri, Thanks for providing your feedback about your booking experience. For your first tour, you've selected a great tour with Expat Explore Travel. We are happy to hear that you found our site easy to use and were able to find the right tour to match your travel plans. Have a great upcoming trip and if any questions come up, our support team is available 24/7 by phone and live chat. Best regards, The TourRadar Team

Posted 6 years ago

“the details of the tour are acceptable though I did not get any answer from the tour operators about the tour and the fact that the hotels are mentioned but the alternatives are not mentioned. Hoping they will be up to the standard”

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Posted 6 years ago

“Easy to navigate website”

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Posted 6 years ago

“Flexible and many available date, reasonable price and meeting the most demand tours - I was able to find THE tour that I was looking for!”

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Posted 6 years ago

“was looking for a specific date for escorted tour and tour has ticked all important criteria. only that they should have included our flight from our country too. Any way it was not a difficult to book the flight as the tour itinerary. Looking forward to enjoy tour with the escorted guide.”

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Posted 6 years ago

“The information was clear and easy to navigate and compare. The selection of tours across companies is great. I only wish that some extra information about the tours was provided before booking, rather than sent to me afterwards.”

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Posted 6 years ago

“Touradar responded relatively quickly to my inquiries via email and were easily reachable by phone. Staff were knowledgeable and I feel confident that we booked the right tour for us.”

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Posted 6 years ago

“TourRadar has fast and thorough responses. Very helpful.”

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Posted 6 years ago

“Well defined trips, English speaking guides, interesting itinerary.”

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Posted 6 years ago

“I love how easy it is to use, and the sales are great! But the time from sending a message to getting a response is quite slow there should be a live chat option”

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Posted 6 years ago

“The process was easy but I wish there was more specific information about the trips. I plan to come in a day early. I would like to make additional hotel reservations to cover that time. The staff answers questions but not always the specific question being asked.”

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Posted 6 years ago

“While browsing the tour packages of europe, Tour radar came to my notice.As october is more suitable at Egypt compared to Europe , I decided to book egypt package .Had I booked it few weeks before, I could have availed great early bird offer.Initially problem faced during booking about selection of accommodation .Somehow it was resolved with the help of Tour Radar people who guided thru chatting and telephonic conversation as well.The response from Timeless Tour is not very prompt.However booking experience was good.”

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Posted 6 years ago

“Got a good Deal but also need to book 4 nights in Paris but could not at this time”

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Posted 6 years ago

Hello Philip, Thank you for your review. You're going to love your time in France! The operator you have chosen is one of the few operators who does not offer an option for pre and/or post tour accommodation to be booked as an additional service. Not to worry though, you can book your accommodation direct with the tour hotel or at an alternative of your choice. Have a wonderful trip! The TourRadar Team

Posted 6 years ago

“Operators were helpful Website was a bit ambiguous”

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Posted 6 years ago

“I will have a real opinion of TouRadar AFTER I take the tour I have booked. So far the attention received was good, especially when I called per telephone to clarify certain things.”

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Posted 6 years ago

“Pude seleccionar un circuito que teneia interes en conocer Norte de España en no mas de 10 dias. Porque estamos viajando desde Argentina y el tiempo es limitado,, Y pasar por las Tierras de mis Abuelos paterno”

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Posted 6 years ago

“staff were very helpful and responded quickly to queries”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,721 reviews