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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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I had a small problem with a discount issue, but TR's customer service rep was extremely helpful to me in resolving it. She was very informative and courteous, quickly helping me to finish my booking. I could not have asked for more.
Helpful Report
Posted 3 years ago
Trip descriptions clear with relevant information easy to discern. Booking was quick and payment options available.
Helpful Report
Posted 3 years ago
Easy-Peasy, Lemon-Squesy
Helpful Report
Posted 3 years ago
The booking process was great. They reply very quickly to any queries before you commit to the booking and they are extremely helpful and personable!
Helpful Report
Posted 3 years ago
Online booking process was very quick and easy. Post booking I posted questions on the web site's "messages" section of my booking & received timely responses.
Helpful Report
Posted 3 years ago
I tried contacting the company to see if what I was finding was the most adequate for my wants/needs, no one answered the phone for a long long time, and finally I booked online, the process I can't say other thing that it was perfect. Hope the rest of the process stays the same way, as the booking but not the phone service.
Helpful Report
Posted 3 years ago
I’m a first time user of Tour Radar, but I’m well-traveled otherwise…..easy enough to use with no problems booking.
Helpful Report
Posted 3 years ago
The booking experience was a breeze! Easy to follow and complete.
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Posted 3 years ago
Comfortable. Clear
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Posted 3 years ago
They are very helpful, patients and efficient. They respond very fast.
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Posted 3 years ago
Online and the call center was super helpful. I’m extremely excited for my trip. Leaving next month. If you purchase your tickets ahead of your tour date Tourradar/ Vacations to go will work with you to plan your pick up and drop off. I'm traveling with children so my anxiety is high. They have walked me through the purchase and have been extremely helpful. Thank you Julia from ly grateful and looking forward to my trip.
Helpful Report
Posted 3 years ago
Booking was easy. I wasn't informed that the communication was on their webpage instead of sending out email. Hopefully in the future, the communication would be faster. It took a day or 2 to get response to my questions. At the end, I wanted to cancel my tour, but TourRadar gave me option for travel credit instead of cancelled (so I could save 100Euro cancellation penalty). And they refunded me my travel insurance within 5 days.
Helpful Report
Posted 3 years ago
TourRadar offered many tour options, including many with locally-based operators. Booking was simple, and discounts were clearly stated.
Helpful Report
Posted 3 years ago
Quick and easy, all information I needed was available.
Helpful Report
Posted 3 years ago
Excellent
Helpful Report
Posted 3 years ago
the process of booking was easy and all the information very clear and friendly user.
Helpful Report
Posted 3 years ago
Booking was easy. Communication was quick and professional. They responded to my questions and were eager to help.
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Posted 3 years ago
Great price! (45% off for 4th July sale), and easy booking process.
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Posted 3 years ago
It was very easy to communicate with them, and then they got me in-touch directly with the tour company in the country we are visiting, to answer all of our questions, etc.
Helpful Report
Posted 3 years ago
did not get response from chat or question requests
Helpful Report
Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews