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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Andrew
Verified Buyer
“On line booking is very frustrating as the system often fails to connect and complete booking. Much better to phone direct or use 'Chat' facility. TourRadar advisors are very helpful and knowledgeable.”
Helpful Report
Posted 4 years ago
Hi Andrew, Thank you very much for taking the time to leave our team with this valuable feedback. We regret to hear that you incurred some issues when booking your tour. A member of our team will be in contact with you to discuss this so that we can investigate this further. TourRadar is pleased to hear that our team of travel experts were able to assist you via the online chat system and phone line. Thank you for choosing TourRadar and we look forward to speaking with you. Many thanks, The TourRadar Team.
Posted 4 years ago
Grigory
Verified Buyer
“Best prices for trips, but sometimes it's necessary wait for answer during more longer period.”
Helpful Report
Posted 4 years ago
Hi Grigory, Thank you very much for taking the time to leave TourRadar with a review. TourRadar is pleased to see that a member of our team has since gotten in touch with you to advise on the questions that you had. The page in which you contacted us on does not act as a live chat system. In order to obtain an instant response, we would invite you to contact us on our online chat system or via phone call, both of these services are available 24/7. We can see that the operator had asked for some additional details to confirm your booking, which you promptly supplied. TourRadar was able to confirm the booking shortly after processing these with the tour operator. A member of our team will be in contact with you to discuss your experiences further. Thank you for booking with TourRadar, we are excited to send you off on the trip of a lifetime! Happy Travels, The TourRadar Team.
Posted 4 years ago
Varaporn/Pook
Verified Buyer
“reply effectively and seem flexible to meet customer demands. i will write the review again after finish the tour.”
Helpful Report
Posted 4 years ago
Christopher
Verified Buyer
“Excellent”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick process, helpful staff”
Helpful Report
Posted 4 years ago
Diane
Verified Buyer
“The booking process was very easy and responses were quick. After I booked, I realized I needed to change the date. It was all done efficiently and quickly. Great experience!”
Helpful Report
Posted 4 years ago
Catherine
Verified Buyer
“Best company to book through very quick no messing around. Top discounts quick to respond.. Trustworthy and reliable”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“This was very quick!”
Helpful Report
Posted 4 years ago
Melissa
Verified Buyer
“The customer service agents at tour radar were very friendly, professional and courteous. We had to make a change in our travel plans which was very stressful to us. However, tour radar agents were very helpful through the process. Kate and the other agents were wonderful!”
Helpful Report
Posted 4 years ago
Rita C
Verified Buyer
“the booking procedure was easy, and I like the filters you can apply to the search so that you get the correct lenght of the tours”
Helpful Report
Posted 4 years ago
Lorraine
Verified Buyer
“I was able to do a search for a tour of Sicily and there was information on the available dates, prices, itinerary and other things I wanted to know.”
Helpful Report
Posted 4 years ago
Lisa
Verified Buyer
“Very easy to book our tour to Egypt!”
Helpful Report
Posted 4 years ago
Theresa
Verified Buyer
“The TourRadar site is easy to use, the booking experience was great. Easy to follow instructions and great options for paying. I recommend TourRadar!”
Helpful Report
Posted 4 years ago
Lillian
Verified Buyer
“I had a lot of questions before we booked our tour. They answered them all and were very friendly. Booking was easy and we got a confirmation within the 48 hours.”
Helpful Report
Posted 4 years ago
Kerry
Verified Buyer
“Fast and efficient. Very good booking site.”
Helpful Report
Posted 4 years ago
Gerard
Verified Buyer
“Found the booking application easy to follow & navigate through.”
Helpful Report
Posted 4 years ago
Bell N
Verified Buyer
“Impressive and easy to understand. The staff also treats us well with polite answers.”
Helpful Report
Posted 4 years ago
Diane
Verified Buyer
“Dry helpful in every way”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I cannot fault the service I received from Tour Radar. I found the website easy to use. My only comment on the advertising is the details about numbers on the tour. In my case 15 maximum, 8 spaces left which implied 7 were on the tour. In the event mine was the only booking. I had telephone contact prior to the booking and booked over the phone. This service was excellent. Unfortunately during and after the tour there were issues I took up with the operator regarding unsatisfactory elements of the trip. The customer support service I received from Tour Radar was very supportive. An understanding of the points I made was achieved straight away. The communication was clear and efficient and they acted very effectively as a mediator between myself and the operator. I would definitely recommend and book again through Tour Radar.”
Helpful Report
Posted 4 years ago
Kathryn
Verified Buyer
“Really easy to use. I could easily compare trips to find the right one for me.”
Helpful Report
Posted 4 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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