TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.55

4.6 Rating 6,712 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.6

Based on 6,712 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

TourRadar 5 star review on 14th November 2023

JOSE

Anonymous

Anonymous // 01/01/2019

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English

“After shopping around on the Internet for a trip to Thailand, TourRadar came 1st and far ahead of other travel sites. I found not only the best presentation and variety of trips here, but also far cheaper price quotes and a very easy site to navigate, contact the tour operators directly, and more.”

Helpful Report

Posted 5 years ago

“When asking is local beer included in the free stuff, Im told NO several times - despite READING IT IS. When I queried this again, I was told in NO UNCERTAIN TERMS it is not provided for free. Well I have the proof, so what now - stupid experience. If there were other 7-8 day cruises, I wouldnt be on this one tell ya :(”

Helpful Report

Posted 5 years ago

Hello Andrew, Thank you very much for taking the time to leave a review. After taking a look at your booking, we understand exactly where you are coming from. The information displayed on our tour page is provided directly by the operator of your tour or cruise. We thank you for your feedback and as such, we've already worked with the operator to update the tour listing on our site. This type of feedback continues to make sure that we provide a seamless and transparent booking experience. We have no doubt that you will have a great time on your cruise, and remember if there is anything we here at TourRadar can help you with in the future, we are available by phone and online chat 24/7. Kind Regards, The TourRadar Team

Posted 5 years ago

“Very helpful and they sorted out the schedules I requested.”

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Posted 5 years ago

“Fantastic & attentive customer service 24/7. Tour Radar helped me get a discount on my tour to India. Would definitely use again. Shout-out to Joe!”

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Posted 5 years ago

“Very easy to deal with and a great liason for booking tours with other tour companies.”

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Posted 5 years ago

“It was easy and quick.”

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Posted 5 years ago

“After a misunderstanding about the rate for an upcoming trip to Ireland, I am pleased to report that Tour Radar went out of their way to adjust the amount I will be paying for our trip! I would highly recommend Tour Radar as the go to site for finding tours worldwide. They are true professionals and are deserving of your consideration!”

Helpful Report

Posted 5 years ago

Hi there Jim, Thank you for your review. We can see that our support team has been in contact with you directly via your booking page regarding the applicable discount. A member of our Customer Relations Team is also currently looking into this for you and will schedule a call to discuss matters further. We look forward to speaking with you. Kind regards, The TourRadar Team

Posted 5 years ago

“I found Tour Radar quick and easy to make my Reservation. It only took minutes to do. I had a question before I booked and they got back to me in a short time.”

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Posted 5 years ago

“Fast and efficient. Great work!”

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Posted 5 years ago

“They answer all my questions in the same time I ask and we have a chat and space to take off doubts. It was very simple to book and there's no fees to use credit card.”

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Posted 5 years ago

“Staff on telephone very helpful and courteous. Tours online very informative, and booking very simple.”

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Posted 5 years ago

“Good oooooo”

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Posted 5 years ago

“We had a multitude of bus trips to choose from. Found one that exactly met our needs. Very easy to sign up for tour”

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Posted 5 years ago

“My wife and I have booked 3 trips through Tour Radar- to Croatia, Japan and the 3 Caucasus countries (Azerbaijan, Georgia and Armenia). The service has been excellent while prices have generally been better that for other Tour Companies. We strongly recommend Tour Radar for your travel needs. Jim and Sue Visser- South Africa”

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Posted 5 years ago

“The Tour Radar website showcases many tours across the world, encapsulating as many tour companies as possible. For the consumer, this provides a huge amount of information in one spot. Each of the tours are well-laid out in a standard format; the price is easy to see, along with the itinerary and dates. I would use Tour Radar in future and I recommend the site.”

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Posted 5 years ago

“My booking experience with TourRadar was very pleasant,friendly and efficient. Del,Alex & Sabine were able to answer all the questions I had and this allowed me to finalise my booking in a timely manor Many thanks”

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Posted 5 years ago

“It was simple and fast. We're looking forward to our trip!”

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Posted 5 years ago

“Not able to have my first choice of tours but helpful with my second choice. Good communication and extremely helpful with my phonecall to their office.”

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Posted 5 years ago

“Ms. Thu my agent was very helpful and went the extra mile to book my trip. She made it easy for me. I will definitely use Tourradar and recommend to my friends and family.”

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Posted 5 years ago

“The support staff was quick to reply to my inquiries. And once I decided to book my trip, the process was very simple.”

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Posted 5 years ago

TourRadar is rated 4.6 based on 6,712 reviews