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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Vladimir
Verified Buyer
“Quick and easy. Very attractive terms, very attract.ive price”
Helpful Report
Posted 2 years ago
Lisa
Verified Buyer
“Booking my dream trip was incredibly easy! Now comes the hard part... waiting to go!”
Helpful Report
Posted 2 years ago
Amine
Verified Buyer
“You double booked me, charged me the same booking twice, and my credit card is now in over draft, causing me a penalty in both payment and credit score”
Helpful Report
Posted 2 years ago
Hi Amine, Thank you for reaching out to provide us with your valuable feedback. We regret to hear that there may have been some confusion within your booking experience, though are glad to see one of our agents has been in touch directly to assist in removing your duplicate booking and direct those funds back to your account. We do strive to make booking tours as easy as possible for our travellers and appreciate any opportunity to see where we may be able to better improve the clarity of our platform at all stages of the booking process. For any other questions, you may have, please don’t hesitate to get in touch via your conversation page, phone or live chat at any time and we will be happy to assist. Kind regards, The TourRadar Team
Posted 2 years ago
Beatriz
Verified Buyer
“Very dependable”
Helpful Report
Posted 2 years ago
Cynthia
Verified Buyer
“The website is easy to navigate. We were able to register, choose dates and pay options in minutes.”
Helpful Report
Posted 2 years ago
Myungsook
Verified Buyer
“detail information and many tour packages to choose.”
Helpful Report
Posted 2 years ago
ANDRE
Verified Buyer
“Not a lot of photos, no maps of the trekking portion of the trip. Any questions I asked were quickly answered. The site is easy to navigate through and info is easy to find. Overall, it was an easy experience. 🙂”
Helpful Report
Posted 2 years ago
Casey
Verified Buyer
“Easy booking and love that we can make payments every two weeks.”
Helpful Report
Posted 2 years ago
Kathryn Y
Verified Buyer
“I love tourradar for booking. They give you a lot of options from different countries. They are quick to reply to questions and also have suggestions for places to stay, transfer vouchers and other things you would need. GREAT!”
Helpful Report
Posted 2 years ago
Kathleen
Verified Buyer
“We just rebooked a Sicily trip that was cancelled from 2020. Massimo and joe were great with answering questions and making sure we are all booked as a group. The process has been very easy! This will be our 2nd booking through the company!”
Helpful Report
Posted 2 years ago
Nicole
Verified Buyer
“Booking my trip was an extremely easy process. I asked a few questions before booking which were answered straight away and were to the point. Look forward to my trip!”
Helpful Report
Posted 2 years ago
Andre L
Verified Buyer
“I felt like Tour radar did not know enough about the details of my tour and had to defer to the operator”
Helpful Report
Posted 2 years ago
Hi Andre, Thanks for your review and feedback! Whilst our travel experts are available 24/7 to answer most queries about the thousands of adventures available on our site, some of the more specific questions do need to be directed to the tour operator as they are responsible for organising the trip. TourRadar allows all travellers to connect with the tour operators through our platform by using the 'Ask A Question' button on any tour page. Feel free to reach out to us anytime if we can assist you further! Best regards The TourRadar Team
Posted 2 years ago
Christine
Verified Buyer
“This is the second time we have used tourradar and the booking experience has been great. The website is easy to understand and when you have a question, they get right back to you.”
Helpful Report
Posted 2 years ago
Susan
Verified Buyer
“Our experience with TourRadar so far has been very good. Our plans have been changed around a lot due to Covid-19, and TourRadar has been more than helpful in arranging for alternatives, which should prove to be even better than our original choices.”
Helpful Report
Posted 2 years ago
Lynne
Verified Buyer
“Excellent experience. The team is so helpful and goes out of their way to you with your travel queries. Couldn't recommend them more highly. Thank you.”
Helpful Report
Posted 2 years ago
Hi Lynne, Thank you for taking the time to leave us a lovely review! Our team is passionate about travel and always aim to go above and beyond to assist our travellers with finding their next adventure. We are available 24/7 to make sure we're there whenever you need us! We look forward to hearing from you again when it comes to booking your next trip. Best Regards The TourRadar Team
Posted 2 years ago
Andrew
Verified Buyer
“Online system was easy to use, and they were generally responsive.”
Helpful Report
Posted 2 years ago
Vera
Verified Buyer
“Excellent service. Messages answered quickly. Perfect.”
Helpful Report
Posted 2 years ago
NITIN
Verified Buyer
“Very helpful Team, get quick response 24*7 any time. And Tour Radar team has solutions for any kinda queries. I am connected to Tour radar past 3 years and I always prefer this agency to book tours in the future too.”
Helpful Report
Posted 2 years ago
Aime
Verified Buyer
“easy to book, listed information was very helpful”
Helpful Report
Posted 2 years ago
Bethany
Verified Buyer
“I was thrilled to find TouRadar because of the transparency of tour group ratings--costs, group sizes, so much more--much of the vital information needed to carefully compare and consider what's important in planning a trip. I booked during the world-wide pandemic, and I am putting my trust in an established company, with a proven track record in knowing their business well, and that's the best anyone can work with now. TourRadar communicates well.”
Helpful Report
Posted 2 years ago
Hi Bethany, We really appreciate you taking the time to leave us this wonderful review! TourRadar was created for exactly this reason, to allow travellers the ability to compare multiple tours, with different tour operators and see all relevant information needed to find and book your perfect adventure! With over 40,000 tours available, we're sure there is a perfect tour for everyone. Thanks for putting your trust in TourRadar, we are committed to assisting our travellers throughout this pandemic period and beyond. Best Regards The TourRadar Team
Posted 2 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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