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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Zelimir
Verified Buyer
“Booking is ok , but i need separately to book flights”
Helpful Report
Posted 4 years ago
Hi there Zelimir, Thank you for your review! Bookings flights, whilst not a service that TourRadar specifically provides, is something that we will always try to help with where possible. Some of the tour operators we work with are able to provide all-inclusive tour and flight packages, and travellers may opt to take advantage of this. We will have a member of our Customer Relations Team reach out to you shortly with the aim of providing assistance or information that will be useful to you when booking flights. Kind regards, The TourRadar Team
Posted 4 years ago
Stephen
Verified Buyer
“easy communication; answering my questions”
Helpful Report
Posted 4 years ago
Susan
Verified Buyer
“TourRadar have exceeded my expectations. They have preempted and answered any questions I may have had and I feel more than confident I will have a great experience in Egypt.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It was almost to simple. It took just a few short minutes and the operator was so nice, cheerful and knowledgeable,”
Helpful Report
Posted 4 years ago
David
Verified Buyer
“Initial contact was very good but then because we are for certain details and requirements it looked like they did not want to know us. Then another request to TourRadar and we were back in business and all seems to be good. There feed back on all questions have been answered with additional details and help.”
Helpful Report
Posted 4 years ago
Hi there David, Thank you so much for your review. We had a look at your booking and can see that there was a bit of a delay with your tour operator responding to your first inquiry. They may have been experiencing high volume at the time but we're glad to see they have followed up since to provide you with more detailed information. We can see that you've since booked with your operator and can't wait for you to go touring! Best regards, The TourRadar Team
Posted 4 years ago
Asia
Verified Buyer
“Easy, all on line and can be accessed at any time.”
Helpful Report
Posted 4 years ago
Carole
Verified Buyer
“Very easy booking process and all questions answered promptly !”
Helpful Report
Posted 4 years ago
Shreya
Verified Buyer
“Very good”
Helpful Report
Posted 4 years ago
Armando M
Verified Buyer
“Kims is very helpful and patience to her clients and offered her assistance.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very easy to book. I had a couple questions, but Carlos answered quickly and accurately.”
Helpful Report
Posted 4 years ago
Shirley
Verified Buyer
“TourRadar was quick in answering all my questions. In addition, they are helping me book some custom add-ons to itinerary. They also give you travel credit for future trips!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Tour Radar booking experience was amazing! As soon as I started focusing in on a tour, Tour Radar was there with a live chat option for my questions. Their website was easy to navigate and to compare my options. The minute I clicked BUY, the tour operated contacted me about documents and other information for the tour. The tour company was able to book pretour and post tour hotel rooms for me. and airport transfers. Although the tour doesn't begin until April, I feel like I'm in good hands and that if the tour is anything like the booking process then I'm looking forward to an amazing experience on the tour. Thanks Tour Radar!”
Helpful Report
Posted 4 years ago
Glenda
Verified Buyer
“I have taken TourRadar for many years and for the most part have enjoyed them tremendously. I thank you for all the lovely memories!”
Helpful Report
Posted 4 years ago
RAHUL B
Verified Buyer
“Very kind, very helpful, and very prompt.”
Helpful Report
Posted 4 years ago
Gerald
Verified Buyer
“Chris, the agent was very helpful and he had the tour operator forward me info that I requested.”
Helpful Report
Posted 4 years ago
Jennifer
Verified Buyer
“Love Tour Radar! Easy, efficient, great customer service.”
Helpful Report
Posted 4 years ago
Gerard
Verified Buyer
“When booking a cruise from the United States, none of my credit cards (Amex, Mastercard or VISA) would work. After calling Amex, I was told to have the cruise operator call them and ask for an authorization code. With less than 20 minutes before the American Express office closed, Tour Radar called, received the authorization code, and I was able to confirm payment for the cruise!”
Helpful Report
Posted 4 years ago
Yousef
Verified Buyer
“Simple, fast and clear”
Helpful Report
Posted 4 years ago
Winata
Verified Buyer
“Fast response”
Helpful Report
Posted 4 years ago
Esther
Verified Buyer
“Clear overview and fast customer support response”
Helpful Report
Posted 4 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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