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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Linda
Verified Buyer
“So easy to book. Great assistance when needed. Highly recommend.”
Helpful Report
Posted 5 years ago
Lin
Verified Buyer
“All went smooth.”
Helpful Report
Posted 5 years ago
Jamal
Verified Buyer
“Tourradar provided me with many options very booking. The filters made it easy to navigate the site and choose the most suitable tour. I already booked four tours with tourradar. The tours can also be chosen by selecting your favorite tour operator. I highly recommend tourradar”
Helpful Report
Posted 5 years ago
MARY
Verified Buyer
“Great timely helpful responses”
Helpful Report
Posted 5 years ago
Bradley
Verified Buyer
“Excellent service, had quite a few questions but they were underserved promptly”
Helpful Report
Posted 5 years ago
Ahmad
Verified Buyer
“It took me a while to make up my mind who to book with until I came across TourRadar. There communication is extremely good which is going to make me feel good about this when I’m on other side of the world.”
Helpful Report
Posted 5 years ago
Emily
Verified Buyer
“The website was very easy to navigate. Great prices and promo code available too! Thank you TourRadar!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“It was simple and the team was fairly responsive. I did have times where I did not feel like my questions were not being answered as quickly as I would have liked, but overall good experience.”
Helpful Report
Posted 5 years ago
Hello there! Thank you so much for your feedback. We have had a look at your booking and can see that the operator you booked with is a self-service operator. Our self-service operators are located all over the world and have varying local business hours. This can sometimes cause a bit of a communication delay, especially as many operators are closed through the weekend. However, our Customer Service team here at TourRadar is available 24/7 and would love to answer any questions regarding your upcoming tour. You can reach us via phone, live chat and email! We hope that provides some clarification and would like to thank you for continuing to choose TourRadar for your touring needs. Kind regards, The TourRadar Team
Posted 5 years ago
Jeffrey
Verified Buyer
“Simple. Hope the tour goes as well!”
Helpful Report
Posted 5 years ago
David
Verified Buyer
“I have been very happy with my various communications both by e-mail and phone. The information provided has been full and I have received quick replies to my own queries. By phone I have had all my various questions answered carefully and in detail.”
Helpful Report
Posted 5 years ago
THALLPUREDDY
Verified Buyer
“It was excellent experience while booking with TourRadar. Price is competitive, more informative. Got tour confirmation with in 24 hours.”
Helpful Report
Posted 5 years ago
Adarsh
Verified Buyer
“Very easy to find and book different kind of tours on a variety of categories suiting to our needs and budget. It's the best search engine for tour packages.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good service.”
Helpful Report
Posted 5 years ago
Alexander
Verified Buyer
“Booking experience was quick and easy”
Helpful Report
Posted 5 years ago
Federica
Verified Buyer
“Booking the experience was very easy and straight forward. I feel that the categorization of the tours was not very accurate and it would be great to have the chance to have a way to compare the tours once you narrow down the choice. It took a while for me to decide which tour to take until I actually created an excel file with the options.”
Helpful Report
Posted 5 years ago
Jing
Verified Buyer
“TourRader customer service is very helpful with my booking. They answered my questions right away. May book tours with them later,”
Helpful Report
Posted 5 years ago
Dominic
Verified Buyer
“I've now booked several tours with TourRadar and I've only had good experiences. Communication is always quite fast and clear, happening any time as soon as any new information comes to hand, and they fully understand and anticipate customer needs. It seems much easier using them as an intermediary, rather than dealing direct with the particular tour companies who mostly only work within their specific timezone/working hours, and sometimes seem to go off grid without explaining why there may be a delay.”
Helpful Report
Posted 5 years ago
Jason
Verified Buyer
“Poor experience so far, questions answered in brief. Can't work out how to book shore excursions, or what is available.”
Helpful Report
Posted 5 years ago
Hello Jason, Thank you very much for your review. We have had a look into your booking and it seems as though one of our Cruise Experts has since reached out to you to help you book those onshore excursions. Please feel free to reach out to us at any time. Our Specialised Cruise team is available 24/7 and look forward to assisting you in all your cruise needs. Kind regards, The TourRadar Team
Posted 5 years ago
Andrew
Verified Buyer
“Once I found the website with TourRadar it was very easy to follow steps and make a suitable for me booking. All information about the tour in Manaus was precise and was provided in professional manner to the point, that anybody (even first timers could understand).”
Helpful Report
Posted 5 years ago
Gail
Verified Buyer
“Website is easy to use and people are really helpful, responding to answers without delay.”
Helpful Report
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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