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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Rachel
Verified Buyer
“My booking experience with TourRadar has been fantastic. Navigating the web site is so simple and effective that I don’t even have any questions about my upcoming tour.”
Helpful Report
Posted 3 years ago
Sally
Verified Buyer
“I had a wonderful experience booking my trip for 2022 to Europe. The agent was very helpful checking on availability for my trip so far in the future. She answered all my questions and seemed genuinely excited for me.”
Helpful Report
Posted 3 years ago
GASTON
Verified Buyer
“Very easy and as soon as I had a question I called their phone number in my county which automatically communicate me with their costumer service directly in the states I think”
Helpful Report
Posted 3 years ago
HI Gaston, Thank you for taking the time to leave this. We have three offices globally, one in Toronto, Vienna and Brisbane. We offer lots of different toll free numbers to our customers so they can call us regardless of where they may be in the world. This allows us to provide a customer support line to everyone and operate 24/7. We look forward to making your travel dreams come true! - The TourRadar Team.
Posted 3 years ago
Diana
Verified Buyer
“It was a very pleasant experience! All question were promptly answered. Looking forward to going! Diana Veith”
Helpful Report
Posted 3 years ago
Ruthanne
Verified Buyer
“TourRadar offers many, many tours and once you have found what you are looking for, they then provide excellent and prompt correspondence to answer all your questions. It was particularly helpful to communicate directly with the tour provider, who could talk about Covid restrictions in his country, expectations for future travel, and was most helpful in offering supplemental bookings in addition to our preliminary request. The actual booking and payment procedure was extremely easy.”
Helpful Report
Posted 3 years ago
Hi Ruthanne, It’s lovely to hear about your incredible booking experience. We’re also glad that the tour operator and our support team were able to provide you with all the answers you needed before booking. Thank you once again for your wonderful review! Kind regards, The TourRadar Team
Posted 3 years ago
Shuhong
Verified Buyer
“quick quick quick quick quick quick quick quick quick quick quick quick quick”
Helpful Report
Posted 3 years ago
Medea
Verified Buyer
“Have used these guys a few times and are always great with communications and requests”
Helpful Report
Posted 3 years ago
Danielle
Verified Buyer
“The booking was easy to do and the site was user-friendly. We did have some additional questions about the tour we wanted to book, but that was no problem at all. All our questions were answered quickly and everyone was informative and super friendly.”
Helpful Report
Posted 3 years ago
JOHN
Verified Buyer
“Kim was quite helpful, pleasant, and humorous on the phone. I felt totally assured that our visit to Easter Island will be well organized and filled with educational adventure”
Helpful Report
Posted 3 years ago
Joni
Verified Buyer
“The FAQS section was very helpful.”
Helpful Report
Posted 3 years ago
Andrea
Verified Buyer
“Booking with TourRadar was easy to do. I had some questions so I spoke to Christina in Toronto and she answered all of my questions and then assisted me in booking two tours. The email I received made it easy to fill out all the details required for my trips. Thank you TourRadar and Christina for making this so easy and fun.”
Helpful Report
Posted 3 years ago
Hi Andrea, Thanks for booking with TourRadar! We're so pleased to hear Christina was able to assist you in booking your next adventure! We've worked hard to ensure booking a tour with us is both easy and fun and love to hear you feel this way! Thank you for your amazing review. Happy travels! The TourRadar Team
Posted 3 years ago
Elizabeth
Verified Buyer
“I always use TourRadar. I wouldn't travel with anyone else.”
Helpful Report
Posted 3 years ago
Carlos F
Verified Buyer
“We are really excited and looking forward with our second tour with guys. You guys have been our top choice because you guys have your stuff together. We were booked in no time with you guys and all our concerns were accommodated in a promptly manner.”
Helpful Report
Posted 3 years ago
Dianne
Verified Buyer
“Tour radar answered all of my questions quickly and knowledgably. The booking experience was straightforward and painless.”
Helpful Report
Posted 3 years ago
Samantha
Verified Buyer
“Easy to book, the guides on the tour has a lot of information in, I did contact customer services and ask a question about when later dates would be released and they responded promptly and accurately”
Helpful Report
Posted 3 years ago
Bhagvaviprasad
Verified Buyer
“Fast, Secure and Safe.”
Helpful Report
Posted 3 years ago
Garry
Verified Buyer
“In the process of making our decision to book with Tourradar we sent in several question. Each one was responded to with answers that increased our confidence that this was a good company to work with. The reservation process was easy and the followup communication was helpful and complete.”
Helpful Report
Posted 3 years ago
Meagan
Verified Buyer
“Booking with TourRadar was probably one of the easiest experiences I’ve had. Simple steps to follow and and questions I had were answered almost instantly by their customer care team.”
Helpful Report
Posted 3 years ago
Ann
Verified Buyer
“Very straightforward process to identify the preferred tour. All details clearly presented. The booking process is very clear with each area of information required set out separately- this means you can complete what you know and come back to complete when possible.”
Helpful Report
Posted 3 years ago
Carl
Verified Buyer
“Once you get thru busy signals every thing goes smooth”
Helpful Report
Posted 3 years ago
Hi Carl, Thank you for your review. We are very happy everything went smoothly once you were able to get through to an agent! If ever there is difficulty getting through, we advise customers to utilize our online chat function or contact us via email. Alternatively, if we are ever exceptionally busy and happen to miss a call, we will always return them! We're always here to help 24/7 and aim to respond as quickly as possible. We hope you have an amazing trip when the time comes and thank you for booking with TourRadar! Kindest Regards, The TourRadar Team
Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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