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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Mary
Verified Buyer
“Made it easy to book, good communication.”
Helpful Report
Posted 3 years ago
CHENG
Verified Buyer
“It was very smooth when booking with Tourradar. Moreover, I have options in making payment, either paying full or paying in instalments, which I find it very easy. Keep it up 👍🏻”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“My questions weren't answered. Your communication is dreadful. Was booked eventually without my consent. After this review I was asked twice to review and improve my review. I do not wish to as a review needs to be honest not manipulated.”
Helpful Report
Posted 3 years ago
Amir
Verified Buyer
“I had no issues and it went seamless.”
Helpful Report
Posted 3 years ago
Sherrill
Verified Buyer
“Booking and response of acceptance with TourRadar was very efficient and accommodated all my needs.”
Helpful Report
Posted 3 years ago
Cynthia
Verified Buyer
“asked numerous questions via email and tourradar got back to me quickly, very easy to book trip”
Helpful Report
Posted 3 years ago
Marianne
Verified Buyer
“Dilimar was great to work with when we were planning our trip to Greece. He was very patient and answered all my questions quickly. Really looking forward to meeting him in Greece next year.”
Helpful Report
Posted 3 years ago
Todd
Verified Buyer
“The prices seem to be good and it is fairly easy to order a tour, but you can't compare tour side by side and when you purchase a tour you don't get a notice from TourRadar and the tour that we bought hasn't shown up in TourRadar. A bit disappointing if you ask me.”
Helpful Report
Posted 3 years ago
Hey Todd, Thank you very much for taking the time to leave a review! It was a pleasure speaking with you earlier. After taking a look at your booking page, I was able to see your booking confirmation and messages from the tour operator. Be sure to log into your account to view all your booking details! We would love to help you compare tours! Our Customer Service Agents are available 24/7 via Live Chat, Email and Telephone to help you compare and find the best tour! We have no doubt you’ll have a great time on your tour, and remember if there is anything we here at TourRadar can help you with, we are available 24/7. Best regards, Joe TourRadar
Posted 3 years ago
Sara
Verified Buyer
“The booking process has been a good experience so far. They have answered every one of my questions in a timely manner and provided information asked for.”
Helpful Report
Posted 3 years ago
BRIAN
Verified Buyer
“The booking company has been very helpful. We had alot of questions and they replied rapidly.”
Helpful Report
Posted 3 years ago
Kathy
Verified Buyer
“Pretty easy”
Helpful Report
Posted 3 years ago
Rosely
Verified Buyer
“If you are looking for a well planned trip either as a solo traveler or group, i highly suggest booking with TourRadar! Good customer service too as they were able to help me with my booking issues on the same day. I will definitely book future trips with them!”
Helpful Report
Posted 3 years ago
Richard
Verified Buyer
“It was very easy to book my trip.”
Helpful Report
Posted 3 years ago
Hazel
Verified Buyer
“Easy to follow instructions and answers to questions readily available.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The tour said accommodations were included...but when I signed in, there was additional cost for hotel. I ended up booking different tour. And, I assume, the tour for this was fixed.”
Helpful Report
Posted 3 years ago
Hello There, Thank you very much for taking the time to leave a review! After taking a look at your booking, we can see there was an issue when selecting the accommodation in the "Book Now" section. We are currently working on this matter and the tour page will be updated shortly. We thank you for bringing this to our attention and, if you need any assistance with your booking, our Customer Support team is available 24/7 via email, live chat and telephone! Kind Regards, The TourRadar Team
Posted 3 years ago
Christopher
Verified Buyer
“So far everything has gone well, straight forward to book and pay deposit, with confirmation email straight back.”
Helpful Report
Posted 3 years ago
CARMEN D
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 3 years ago
Virginia
Verified Buyer
“Everyone was very helpful and worked tirelessly to help me. Booking the trip was easy until it was time to pay. For some reason it wasn't clear to me that they only accept credit cards. To be fair they do accept Paypal but I don't have an account with PayPal. They were able to finally use my debit cards through some extraordinary efforts LOL. I'm very excited for our trip and cannot thank them enough for their efforts. Again it was nothing on their end, probably just my misunderstanding.”
Helpful Report
Posted 3 years ago
Cathy
Verified Buyer
“The repesentatives were very helpful answering all my questions and helping find additional resources”
Helpful Report
Posted 3 years ago
Jorg
Verified Buyer
“It was rather easy to make the tour booking on line. The site covers all the parameters of things to do and to know before leaving home. Even the change of tour dates can be achieved on line.”
Helpful Report
Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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