TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,728 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,728 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“exelent experience”

Helpful Report

Posted 3 weeks ago

Thank you, Victor, your enthusiasm says it all! The best adventures leave lasting memories, and we’re so glad we could be part of yours. Let’s make your next journey just as incredible! Kind regards, The TourRadar Team.

Posted 3 weeks ago

“We have booked a couple of tours with Tourradar and have been very happy . We had to request some changes which were very accomodated very easily. Any questions were answerd within one day . A great Company!!”

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Posted 3 weeks ago

Thank you, Sharen! We’re thrilled to hear you’ve had such a positive experience booking your tours with TourRadar. Our Travel Experts are always here to assist, and we’re glad we could accommodate your requests smoothly. With 50,000+ organized adventures, we hope to help plan your next journey soon! Happy Travels, The TourRadar Team

Posted 3 weeks ago

“The booking experience has been very easy through Tour Radar. Much easier than sorting through all the different tour companies.”

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Posted 3 weeks ago

Thank you, Lynette! We’re so happy to hear that booking through TourRadar made your experience seamless. With the largest online selection of multi-day organized adventures, we love making travel planning easier. We can’t wait to help you find your next adventure! Happy Travels, The TourRadar Team

Posted 3 weeks ago

“Easy Platform, many options, short support by mail”

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Posted 1 month ago

Thanks, Bernd! We’re thrilled you found our platform easy to navigate and appreciated the variety of options. Our Travel Experts are always ready to provide quick and helpful support, so don’t hesitate to reach out for your next adventure! Happy Travels, The TourRadar Team

Posted 3 weeks ago

“Excellent website. Easy to navigate. Sufficient information on tours. Ability to message tour operators is a bonus Incentive for repeat customers is good - can be better I have recommended Tour Radar to many friends”

Helpful Report

Posted 1 month ago

Hi Mani, Thank you for sharing your feedback! We're thrilled you found our website easy to navigate and appreciated the ability to message operators directly—it’s all part of making organized adventures simple. Your recommendations mean the world to us, and we’ll definitely take your suggestion about incentives on board. Happy travels! Kind regards, The TourRadar Team

Posted 1 month ago

“Very good platform to compare different tour operators and even get trip ideas, easy to navigate, book, etc. Many times they have better payment conditions that going directly.”

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Posted 2 months ago

Hi there, It’s great to hear how much you appreciated TourRadar’s comparison tools and flexible options! Our Best Price Guarantee ensures you always get the best value, while travel credits help you save on future trips. Thanks for choosing us! Kind regards, The TourRadar Team

Posted 2 months ago

“Booking process through TourRadar was excellent. Very easy to navigate the various sites which made the process very smooth. All parties responded quickly to questions and were very helpful. The tour companies staff that TourRadar deals with are very proffesional and courteous. They went out of their way to make sure we recieved the information to get exactly what we wanted for our trip.”

Helpful Report

Posted 2 months ago

Hi Glenn, Thank you so much for your wonderful feedback! We’re delighted to hear that you found the booking process seamless and that your experience with both TourRadar and the operator exceeded expectations. It’s fantastic to know that you had all the information you needed to plan your perfect trip. Your kind words truly mean a lot to us, and we’ll be sure to pass them along. With over 50,000 adventures to choose from, we can't wait to help you plan your next amazing adventure! Kind regards, The TourRadar Team

Posted 2 months ago

“Easy and intuitive to drill down from hundreds of different choices to customize your vacation to the perfect one”

Helpful Report

Posted 2 months ago

Hi Ian, Thank you so much for your kind words! We’re thrilled to hear that you found our platform easy and intuitive to use when narrowing down your options and customizing your vacation. Helping travelers discover and plan their perfect adventure is what we’re all about! If there’s anything else we can assist you with as you prepare for your trip, don’t hesitate to reach out 24/7! Kind regards, The TourRadar Team

Posted 2 months ago

“This was a quite possibly one of the very best experiences I have ever had, the guide was very knowledgeable about the Egyptian history and has a great way of telling the stories and he is also a fantastic photographer who is always happy to take photos of you. I can’t recommend this experience highly enough”

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Posted 2 months ago

Hi Kerry, Thank you for sharing such incredible feedback! We’re thrilled to hear this was one of your best experiences ever. It sounds like your guide truly brought Egypt’s rich history to life — and having a talented photographer on hand is always a bonus! With over 12,000+ verified customer reviews, it’s feedback like yours that helps others book with confidence. We hope your next adventure is just as unforgettable. Happy Travels, The TourRadar Team

Posted 2 months ago

“my experince was very good i hed a quick answer and solution”

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Posted 3 months ago

“I find anytime I have needed info, an agent has always been there to help me.”

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Posted 3 months ago

Hi Gerald, Thank you for sharing your wonderful feedback! Our Travel Experts are always here to provide 24/7 support and ensure your adventure planning is seamless. We're thrilled you found the help you needed. We can’t wait to assist you with your next organized adventure! Happy Travels, The TourRadar Team

Posted 3 months ago

“I booked an Iceland Tour with TourRadar for January 2025 and the experience has exceeded all of my expectations. They have a very functional communication system and all questions I had were punctually and completely answered.”

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Posted 3 months ago

Hello Elpidio, Thank you for your wonderful feedback! We’re thrilled to hear your Iceland adventure booking exceeded your expectations. Our Booking Conversation Page ensures smooth communication and quick answers to make planning effortless. We can’t wait to hear about your adventure! Happy travels, The TourRadar Team

Posted 3 months ago

“Very good service and arragement in Egypt. Good communication and answers.”

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Posted 3 months ago

Hi Johannes, We’re so glad you had a wonderful experience in Egypt! Clear communication and great arrangements are key to making your adventure memorable. With 50,000+ organized adventures, we’d love to assist with your next trip! Best regards, The TourRadar Team

Posted 3 months ago

“2nd time we have used Tour Radar, and looking forward to the 3rd. Very professional and nice people.”

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Posted 4 months ago

Thank you for your loyalty David! We’re delighted that our professionalism and friendly service made an impression. With 24/7 support, we’ll be ready whenever you’re set for your next adventure. Kind regards, The TourRadar Team

Posted 4 months ago

“It's my first time booking with tourradar. I honestly had some concerns about the travel because its my first time traveling outside the european union. The workers guarenteed me it'll be just fine AND guided me well on how to book the trip , adviced me to take ensurence , etc ... I'm still very exited to do this trip ( to Australia ) , i'm thankfull the company had many patience with me and my questions and concerns . I'm also 100% Certain the trip will be one to remember . I want to close this review by saying : Thank you tourradar for the patience you guys had for me and my many many eagerly asked questions , See you guys soon ! Gürkan from Belgium.”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience, Gürkan! We’re thrilled to have helped ease your concerns for your adventure to Australia. Our Travel Experts are always here to support you every step of the way. We can’t wait for you to create unforgettable memories! Happy Travels, The TourRadar Team

Posted 4 months ago

“Our three-day tour of the Lake District, departing from Edinburgh, was truly unforgettable. Our guide, Graeme Milne, was one of the most professional and friendly guides I’ve encountered throughout my many travels worldwide. His extensive knowledge of the cultural and historical background of the region added an extra dimension to our journey through the stunning landscapes of this unique district in England. At the beginning of the tour, Graeme had us introduce ourselves and share what had motivated us to join the tour. This allowed him to perfectly tailor the itinerary to the participants' tastes and interests. The accommodation, included in the tour price, at a traditional English Bed and Breakfast was excellent value as well. I highly recommend this tour to anyone with limited time who wants to efficiently and meaningfully explore the beautiful lands of northern England.”

Helpful Report

Posted 6 months ago

“Takes too long to answer the call for reservation.”

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Posted 6 months ago

Hi Wasim, Thanks for your review. We're thrilled to see you have booked this wonderful adventure! We pride ourselves on being readily available to travelers 24/7 and regret if our communication efforts have not met your expectations. While there might be a little wait to reach one of our agents during busy travel times, travelers can also reach out on live chat for an immediate response. Happy Travels, The TourRadar Team

Posted 6 months ago

“Easy and fast response”

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Posted 6 months ago

“All online no human interaction but very effective and efficient.”

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Posted 6 months ago

Hi Philip, Thank you for your review! We're glad to hear that you found the online booking process effective and efficient, even without human interaction. Our goal is to provide a seamless experience for all our travelers. If you ever need assistance, our Travel Experts are also available 24/7 via phone and live chat to help. Best regards, The TourRadar Team

Posted 6 months ago

“I have been dealing with Melissa who has helped me every step of the way. We need more people like her. She has put my mind to ease withy travel to Capetown SA. Can't wait for my tour.”

Helpful Report

Posted 6 months ago

Hi Elizabeth, It's wonderful to hear that your operator has been such a great support in planning your trip to Cape Town! At TourRadar, we are proud to offer 50,000+ adventures from more than 2,500 operators. We hope your adventure exceeds all expectations! Happy Travels, The TourRadar Team

Posted 6 months ago

TourRadar is rated 4.5 based on 6,728 reviews