Trapstar London Reviews

1.4 Rating 113 Reviews

10 %

of reviewers recommend Trapstar London

Company Reviews

Questions

Metrics

1.4

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Trapstar London resolve customer queries?

Helpful Report

(2 days ago)

Greater than 79% of reviewers feedback is Trapstar London takes over a week to resolve customer queries.

Helpful Report

(2 days ago)

57.14%

Industry Average

“ Ordered 03/02/23 still heard nothing...emailed twice but no response... absolutely shocking customer service is non existent. Worst company ever ”

- Matt

“ My order never arrived! emailed and called Trapstar for an explanation/refund and no answer...at all. Shocking customerr service. DO NOT USE! ”

- Gary

“ I ordered a tracksuit for my teenage son, who used his Christmas money to pay for this item. The item has not been delivered, there has been no update, and you can not get hold of anyone by phone or email. Disgusting behaviour and no service. Will never order from this company again ”

- Alex Peace

Trapstar London Reviews

Customer Service - Average