Trapstar London Reviews

1.4 Rating 118 Reviews

10 %

of reviewers recommend Trapstar London

Company Reviews

Questions

Metrics

1.4

Based on 118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Trapstar London resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 80% of reviewers feedback is Trapstar London takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

57.14%

Industry Average

“ When you call the telephone number for both the Birmingham and London branch it says they are not in service. ”

- Anonymous

“ Ordered 03/02/23 still heard nothing...emailed twice but no response... absolutely shocking customer service is non existent. Worst company ever ”

- Matt

“ My order never arrived! emailed and called Trapstar for an explanation/refund and no answer...at all. Shocking customerr service. DO NOT USE! ”

- Gary

Trapstar London Reviews

Customer Service - Average