|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Own Driver, Postal Service
|
|
Average Delivery Time
|
Next Day
|
|
On-time Delivery
|
98%
|
|
Accurate And Undamaged Orders
|
Greater than
75%
|
|
Customer Service
|
|
|
Communication Channels
|
Telephone, Email, Live Chat
|
|
Queries Resolved In
|
Under An Hour
|
|
Customer Service
|
|
|
Avg Email Response Time
|
-1 hours
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Easy
|
