Travelodge UK Reviews

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Travelodge UK resolve customer queries?

Helpful Report

(1 year ago)

Greater than 85% of reviewers feedback is Travelodge UK resolves customer queries within an hour.

Helpful Report

(1 year ago)

79.63%

Industry Average

“ Tiff at the desk: Professional Friendly Helpful 10/10 service :) ”

- Bailie Williams

“ Good service...keep it up ”

- Olu Bakare

“ Very easy to book hotel rooms We got the two rooms with twin beds exactly what we wanted We have stayed many times in different places and always.got great service The rooms were always clean and tidy. ”

- Hamilton;Mcharg

Travelodge UK Reviews

Customer Service - Good