Traveloka Reviews

Name: Traveloka
Rating: 3.67

3.7 Rating 394 Reviews

65 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

3.7

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Traveloka 1 star review on 1st October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Traveloka is a lifesaver! 🙌 I've used it for everything from flights to hotels, and it consistently delivers amazing deals. I especially love the "Explore" feature – it's like having a travel agent in my pocket, suggesting destinations based on my interests and budget. Plus, their customer support is top-notch – they're always quick to help solve any problems. I can't imagine traveling without Traveloka! ✈️”

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Posted 2 months ago

“Traveloka delivers a superb travel booking experience with its sleek interface and comprehensive range of options. The platform stands out for its detailed listings and real-time availability, ensuring that users can make well-informed decisions. Exceptional customer service further enhances the booking process, making it smooth and hassle-free. Traveloka’s efficient design and extensive choices make it a top choice for travelers seeking both convenience and reliability.”

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Posted 2 months ago

“I had an outstanding experience using Traveloka for my recent trip. The user interface is incredibly intuitive, making it easy to book flights, hotels, and activities. The range of options available allowed me to tailor my trip exactly to my preferences. Customer service was top-notch, with prompt and helpful responses to my inquiries. The booking process was seamless, and the confirmation details were clear and accurate. I especially appreciated the competitive prices and exclusive deals that Traveloka offers. Overall, Traveloka made my travel planning stress-free and enjoyable. I highly recommend it to anyone looking for a reliable and efficient travel booking platform.”

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Posted 2 months ago

“Absolutely thrilled with my experience using Traveloka! 🌟 The platform offers an incredible array of tour packages, catering to every type of traveler, whether you're looking for a relaxing getaway or an adventurous escapade. The variety of hotel options is truly impressive; from budget stays to luxury resorts, there's something for everyone. Plus, their flight tickets are surprisingly affordable, making travel planning so much easier and more cost-effective. The user-friendly interface and seamless booking process add to the convenience, ensuring a stress-free experience from start to finish. Highly recommend Traveloka for anyone looking to make their travel dreams a reality! ✈️🏨🌍”

Helpful Report

Posted 2 months ago

“What Traveloka brings to us customers is something I should appreciate about. Bevause Traveloka isn’t just a travel app like any other apps. Besides flight ticket, you can find a comfortable hotel based on the budget, a train ticket, a cruise ship, even a tour package. That’s why Traveloka is so perfect in one way or another because they really take care of what travelers might need when they are on their way to the tourism destinations.”

Helpful Report

Posted 2 months ago

“Using Traveloka for my recent trip was an outstanding experience. The app's interface is incredibly user-friendly, making booking flights and accommodations a breeze. All necessary information, from flight details to hotel reviews, is presented clearly. The competitive pricing and variety of options were impressive. Customer service was prompt and helpful, addressing every query efficiently. The entire process was smooth and hassle-free. I highly recommend Traveloka for anyone looking to plan their travel comfortably and effectively.”

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Posted 2 months ago

“My trip from Lisbon to Madrid to watch the Real Madrid vs. Real Valladolid match was seamless thanks to Traveloka. The platform made it incredibly easy to find the cheapest flights and hotel options online. With its user-friendly interface and comprehensive search features, I quickly secured affordable tickets and accommodation. Traveloka truly made my travel planning effortless and budget-friendly. Highly recommend for anyone looking for great deals and a smooth booking experience!”

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Posted 2 months ago

“I was planing a trip to Bali in December 2024. I booked a flight from Bangkok, Thailand to Bali, Indonesia. There was no problem at all when I tried to book a flight, the price was affordable and cheap. I got in $95 and it was worth it. I also booked a concert ticket of AKON in Traveloka Xperience and I am looking forward to seeing his performace in the late of 2024 at Atlas Beach Club.”

Helpful Report

Posted 2 months ago

“I recently completed a 4D3N tour package from Seoul to Jakarta with Traveloka, and my experience was excellent. The package offered great value for money with high-quality service. The hotel provided was very comfortable and well-located, enhancing my stay significantly. The round-trip flights were smooth, punctual, and offered good service. The included destination tickets were very convenient, providing easy access to major attractions. Additionally, the English-language guides and information were very helpful. Overall, the package delivered outstanding value, and I highly recommend it to anyone planning a similar trip.”

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Posted 2 months ago

“Lately I’ve been using Traveloka to do my job as a social media traveller and I would say that Traveloka is an underrated travel app that no one knows about. If you have the opportunity to travel to Southeast Asian countries, I highly recommend you to use this platform. It provides the latest and the best ticket prices compared to the other travel apps.”

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Posted 2 months ago

“I recently used Traveloka's tour package feature for a trip from Manila to Bangkok, and it was an exceptional experience. The convenience of booking everything in one go—round-trip flights, hotel accommodations, and meals—made planning effortless. The package offered excellent value, with all components seamlessly integrated into a single purchase. The process was user-friendly, and Traveloka's platform made it easy to manage my itinerary. The inclusion of meals and well-chosen accommodations added to the overall enjoyment of the trip. I highly recommend Traveloka’s tour package feature for anyone looking to streamline their travel arrangements and ensure a smooth, hassle-free experience.”

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Posted 2 months ago

“I recently flew from Jakarta to Brunei with AirAsia Indonesia, booked through Traveloka, and had an excellent experience. The flight was direct, which was incredibly convenient, and the ticket prices were very affordable. AirAsia Indonesia provided a smooth and comfortable journey with friendly service. Traveloka's customer service was outstanding, offering prompt and helpful assistance with any questions I had. The booking process was straightforward, and everything went seamlessly from start to finish. I highly recommend AirAsia Indonesia and Traveloka for a hassle-free and enjoyable travel experience.”

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Posted 2 months ago

“Traveloka really makes my trip become a valuable and amazing trip. I took a trip from Kuala Lumpur to Pekanbaru, Indonesia to explore the Melayunese culture that remains in Riau province. My children learnt a lot about their history and tribe heritage from another country. 5/5 stars for Traveloka”

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Posted 2 months ago

“I had a fantastic experience booking my flight from Bangkok to Brunei with Traveloka and Royal Brunei Airlines. The flight was direct, which was a huge convenience, and the ticket prices were very reasonable. Royal Brunei Airlines impressed me with their excellent hospitality and attentive service throughout the journey. Additionally, Traveloka's customer service was exceptional; their team was friendly and quick to assist with any inquiries. Overall, the seamless booking process and great service made this trip incredibly pleasant. I highly recommend both Traveloka and Royal Brunei Airlines for a smooth and enjoyable travel experience.”

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Posted 2 months ago

“Traveloka made my staycation from Jakarta to Bali for a week exceptionally smooth. Finding and booking the right flights and accommodations was effortless with their user-friendly platform. They provided clear options and useful information, which made planning a breeze. The airline service was excellent, and Traveloka’s customer support was prompt and helpful with any questions. Thanks to Traveloka, my staycation was well-organized and thoroughly enjoyable.”

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Posted 2 months ago

“Traveloka significantly enhanced my Umrah journey from Bangkok to Riyadh. The entire process was seamless, from finding suitable flights to managing my bookings. Their platform offered clear options and valuable information, making travel arrangements effortless. The airline service was excellent, and Traveloka’s customer support was both responsive and helpful, ensuring any questions were promptly addressed. Thanks to Traveloka, my Umrah pilgrimage was well-organized and spiritually fulfilling.”

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Posted 2 months ago

“Using Traveloka for my trip from Bangkok to the Philippines was a superb experience. The booking process was quick and hassle-free, and I found excellent flight options that fit my travel needs perfectly. The airline's service was outstanding, making the journey smooth and pleasant. Traveloka’s user-friendly platform and responsive customer support significantly enhanced my travel experience. I highly recommend Traveloka for anyone planning an international trip.”

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Posted 2 months ago

“Booking my shopping trip from Taiwan to Singapore through Traveloka was a fantastic experience. The platform offered a seamless booking process and great flight options that perfectly fit my schedule. The airline provided excellent service, ensuring a comfortable and enjoyable journey. Traveloka's efficient system and responsive customer support made the entire trip hassle-free and enjoyable. For anyone planning a shopping getaway, Traveloka is an excellent choice.”

Helpful Report

Posted 2 months ago

“I recently booked a flight from Jakarta to Padang using Traveloka, and I couldn’t be happier with the service. The platform made booking simple and straightforward, and the airline provided outstanding service throughout the flight. Traveloka’s seamless interface and efficient customer support made the entire process smooth and stress-free. I highly recommend Traveloka for its reliable service and excellent travel options.”

Helpful Report

Posted 2 months ago

“I recently booked a trip from Perth to Vietnam through Traveloka, and I am extremely satisfied with the service. The booking process was effortless, and I found great options for flights with excellent airlines. The travel experience was smooth, with top-notch service throughout the journey. Traveloka’s platform made everything convenient, from searching for flights to managing bookings. I highly recommend Traveloka for anyone planning a trip, as it truly enhanced my travel experience.”

Helpful Report

Posted 2 months ago

Traveloka is rated 3.7 based on 394 reviews