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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Really pleased! I checked a few reviews online as i'd not really heard of Triton, but they had a great price for the tyre i wanted. I decided to take the plunge and ordered - very quick in confirming and then dispatching the order. I was particularly pleased with the text updates on the status of the delivery, felt like i knew what was happening all the way through.
Helpful Report
Posted 9 years ago
Purchased a track bike last week. Bike, delivery and communications from Triton were very good, can't fault anything. A1!
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Posted 9 years ago
Very good price, brilliant delivery process, great product well described, couldn't wish for any more
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Posted 9 years ago
Products arrived quickly and reasonably priced.
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Posted 9 years ago
I order a cycle jacket as a Christmas gift. I got a response saying order had been received but no details about when it would be delivered. Christmas came and went with no delivery. I phoned after New Year and was told an email has been sent saying it would be delivered to the shop by 10th Jan 2016. I never received said email. I phoned again to be told that the jacket had been discontinued. An email was sent previously informing me of this which, I never received. I asked for a full refund over the phone and would you believe it I finally get an email saying refund has been transferred to my account. Appalling service. Never again.
Helpful Report
Posted 9 years ago
Hi there, I'm really sorry that you had an issue with your order. An email was indeed sent informing you that we were unfortunately out of stock of the product and it would be available in January. I'm sorry that you didn't receive the email. When the due date passed we checked up with our supplier and was then informed that unfortunately they decided to discontinue that particular product. We try our best to keep our stock level up to date however sometimes a product or two will fall through the cracks. We aim to provide a high level of service and we are constantly trying to improve upon that. I am very sorry about what has happened on this occasion. Kind regards, Jamie - Triton Cycles.
Posted 9 years ago
Well priced and quickly delivered, well done Triton Cycles!!
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Posted 9 years ago
Always great service and the light is crazy bright
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Posted 9 years ago
Good value for money and item arrived promptly and as described. I'd use again! Thanks
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Posted 9 years ago
Item as described, fast delivery, thank you.
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Posted 9 years ago
No problems. Quick delivery, good packaging, free postage over £20. Top job.
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Posted 9 years ago
Quick and free delivery, well packaged, great product, would recommend
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Posted 9 years ago
Excellent service, ordered at 4.00. Dispatched 4.30. Item as advertised. Really good. Will definitely use again.
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Posted 9 years ago
Excellent website and service!!!
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Posted 9 years ago
I bought a 2015 model from Triton on 28/12/15. The price on the bike was amazing , 41% off retail, I felt like I was stealing it... Things then went a little sour as it took about 5 days to get any confirmation email, but this was over the Christmas new year period so I'll cut them a little slack. They then emailed to say there was a back log after Christmas and the bike finally arrived 15/1/16, so that was about 2 1/2 weeks from order. At the price I paid I can't really moan about that, however they were very apologetic for the delay and included about 25 quids worth of saddle bag, multi tool and puncture repair kit. That to me says they really do care about a good service as well as a fabulous price. I would use them again and have recommended them to my brother who has just bought the same bike I did.
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Posted 9 years ago
Very fast, fast responses ( i was thinking to return the helmet, but i changed my mind), great prices
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Posted 9 years ago
No instruction. No idea how to set up the brakes. Phone up on a Saturday afternoon to ask for advise. But closed.
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Posted 9 years ago
Hi there, I'm very sorry that you had issues with setting up your bike. There was an owners manual included, I'm sorry if you didn't find it helpful. We are open on Saturdays from 09:00 to 12:00. Again, I'm sorry if you just missed us. The setup for BMXs are usually fairly straight forward but we do encourage our customers to contact us if they ever need any help or advice; we are always here and happy to help within our business hours. If there is anything else you need help with, feel free to contact us! Kind regards, Jamie - Triton Cycles.
Posted 9 years ago
Ordered a replacement part for my Cycleops trainer. Very quickly received emails confirming my order and that it had been despatched. Arrived well packaged 2 days later. Thank you
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Posted 9 years ago
Quick and hassle free ordering
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Posted 9 years ago
Very very good service and speed of delivery.nwould defiantly use them again. Thanks.
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Posted 9 years ago
Fast display and delivery. Very satisfied.
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Posted 9 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews