True Religion Reviews

Name: True Religion
Rating: 1.25

1.3 Rating 361 Reviews

6 %

of reviewers recommend True Religion

Company Reviews

Questions

Metrics

1.3

Based on 361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

844-878-7546

Email:

customersupport@truereligion.com

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True Religion 5 star review on 19th October 2024

Anonymous

True Religion 5 star review on 25th July 2024

Marie

True Religion 1 star review on 21st June 2024

Jean Junior Saintillien

True Religion 1 star review on 4th May 2024

A Diaz

True Religion 1 star review on 14th March 2024

True Religion 1 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a hoodie & t-shirt for my son's birthday on the Canadian TR site. I paid for expedited shipping for the order to arrive on time. The t-shirt arrived but no hoodie. Their online computer system showed my order as not being shipped. I phone TR which is ran out of their US office, and they investigated & couldn't figure out why the shirt shipped & not the hoodie. I had to wait another day for them to say, the hoodie was out of stock. I asked them to release the hold they put on my credit card. I was told that money would be released immediately. However, that did not happen. I contacted TR & they said again they didn't know why the money had not been released. That they'd have to email their finance department & inquire why. I could expect to get a response in 24-48 hours. This company cannot pick up the phone and talk to each other between the CAD & USA offices. Poor service is a understatement. NEVER buy anything off their website people. You'll be disappointed & fighting to get your money back !”

Helpful Report

Posted 6 years ago

“Fantastic sale fantastic clothing”

Helpful Report

Posted 7 years ago

“Great merchandise - fast delivery! AAA-Service! Highly recommendable!!”

Helpful Report

Posted 7 years ago

True Religion is rated 1.3 based on 361 reviews