Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,822 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,822 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 1 star review on 10th December 2024

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Negative but honest review about a crypto scam company removed twice, whilst numerous positive and clearly fake reviews Remain. As Trust Pilot we’re the key selling tool for this company selling their business and getting me to invest a lot of money which has now been proven to be a scam, I echo other reviews leading me to believe they are facilitating these companies. Don’t trust their reviews….”

Helpful Report

Posted 2 years ago

“This site is a waist of time. They allow viewers that have made a purchase on Ebay to attack that sellers own website just because the seller did not like the out come on Ebay. Trustpilot was even sent the screen shot of the email from the buyer calling me a f*****g time wasting b***h which they have been reported to the police for and Trustpilot is still allowing them to attack my website. Ebay is nothing to do with my website at all so why are they allow this type of behaviour”

Helpful Report

Posted 2 years ago

“The disgusting excuses for human beings that make up the so called Content Integrity team are deliberately aiding and abetting abetting criminal companies like Kwiff and their employees like Celine to steal customers money and censoring reviews that expose said theft to the public”

Helpful Report

Posted 2 years ago

“Trust pilot are nothing more than RACIST vermin”

Helpful Report

Posted 2 years ago

“TRUSTPILOT ARE DODGY THEY WILL REMOVE GENUINE BAD REVIEWS YOU ADD ON TRUSTPILOT FOR COMPANIES THEY WILL THEN REMOVE IT AS SOON AS A COMPANY FLAGS THE REVIEW I LEFT A BAD REVIEW FOR A DODGY COMPANY AND THEY REMOVED IT THE DODGY COMPANY THEN PUBLISHED MY CONTACT DETAILS ON TRISTPILOT REVIEW WHICH IS ILLEGAL AND TRUSTPILOT DIDNT DO NOWT BOUT IT TRUSTPILOT SHOULD SHUT DOWN”

Helpful Report

Posted 2 years ago

“DO NOT TRUST !! If a company receives a bad review on Trustpilot they are able to send you a whole bunch of questions which easily take 20 minutes to reply all, or more, to "verify" that is not a fake review, AND IF YOU DON'T REPLY TO EVERYTHING THEY WILL REMOVE YOUR REVIEW FROM THEIR SITE. NOT TRUSTWORTHY!! THIS HAS HAPPENED SO MANY TIMES TO ME I DON'T BOTHER WRITTING OR READING ON TRUSTPILOT! SCAM”

Helpful Report

Posted 2 years ago

“Stopping reviews critical of my ex solicitor”

Helpful Report

Posted 2 years ago

“Scammers they take down reviews if the company asks them too! You have a bad experience with a company you let others know then trustpilot removes it for no reason”

Helpful Report

Posted 2 years ago

“I was a member of Trustpilot for some years. Leaving aside the frequent bugs on the site, many of which were never fixed, the way the site is managed is appalling. One well-known UK computer building company is renowned for threatening people who post bad reviews. People post low rated reviews and a few days later, they are often gone. I posted a 3*** review and was threatened by them with legal action. Trustpilot claim they take this behaviour very seriously, yet when I reported this company and provided solid evidence of their unlawful behaviour in the form of emails and documents, Trustpilot did nothing. They couldn't even be bothered to reply aside from an automated email saying my information had been received. A few months later, I posted an unrelated review - very balanced and factual with no bad language or anything controversial - and two hours later received an email from Trustpilot saying my account has been suspended and, "As part of our efforts to ensure that all Trustpilot reviews are genuine, we have customized software that detects unusual activity on our platform. In this case, our software has flagged that at least one of your reviews is likely to be spam. We take this very seriously." So there you have it. When Trustpilot-registered businesses (who pay a fee to be on there - I wonder if that has any bearing on the matter) indulge in reprehensible and unlawful behaviour, Trustpilot do nothing. But when you post a perfectly ordinary review Trustpilot takes this 'very seriously' and ban you without even contacting you first. Zero integrity, a really terrible bunch of people.”

Helpful Report

Posted 2 years ago

“I have had an account with Trustpilot for at least 15 years and have written good reviews about companies and bad reviews about companies. Recently they wrote to me telling me my account had been deleted as I am "a spammer". I can only assume this was because I wrote three negative reviews about a services provider company which I paid to have a "club card membership" with and which they are continually not providing the service I paid for. I have left many reviews with Google and keep receiving emails stating my reviews are "useful to 10,000 customers". I can only assume Trustpilot is being bribed by some companies that they feel they can delete my totally legitimate review.”

Helpful Report

Posted 2 years ago

“Trustpilot is a scam and a haven for scammers, rouge traders and criminals. They knowingly and willingly help criminals and scammers abuse their system, which makes Trustpilot criminals as well. They will remove any negative feedback on demand no matter who you are, as long as you are paying for their premium service and will happily allow all fake positive reviews. They have done this to me many many times. I have even sent them hard evidence of a known criminal after they deleted my review, which came directly from Trading standards, confirming he was prosecuted and sent to prison. Not to mention multiple news stories documenting this persons sentencing and criminal activities. yet they ignored the evidence and continued to allow him to abuse their system and remove negative review for him.”

Helpful Report

Posted 2 years ago

“I am agree 100% was write twice negative truly reviews about Revolut bank trading in trustpilot. They keep my review for couple days and later on remove without any reason. Yes the big company paid fro positive reviews. Do not trust trustpilot”

Helpful Report

Posted 2 years ago

“They manipulated by company's they deleted bad reviews don't use them”

Helpful Report

Posted 2 years ago

“Are you a business thinking of signing up for Trustpilot? Be aware that they increase the price massively every year. This year's trick was particularly underhand - they limited the number of review invites that you could send out (we've been with them for years and it was always unlimited) and forced you to pay an extra £75 PER MONTH (discounted from a ficticous £150 apparently) in order to allow unlimited invites again. Service is useless without this feature so its just a blatant rip-off. I'd stick with Google reviews unless you have a large budget! (almost £3500 per year!). When you try to cancel, they threaten you with putting you back to contract rates for a year which is actually double that! - What a horrendous firm to deal with - disgraceful and cynical profiteering within long-standing customers. I'm appalled and happy to provide the email chain evidence of everything claimed above!”

Helpful Report

Posted 2 years ago

“Was the victim of illegal marketing and other deceptive activity by a big company. Trustpilot revoked my review unless I gave in to a demand by the company for my address and other personal details!”

Helpful Report

Posted 2 years ago

“All the feedback is bought, not a trustable site to check reviews. There are companies you just can't leave negative feedback it's always removed. It is auto feedback set to be always positive. Each 20 positive for example someone will be allowed to give negative to looks real but it's not. Some companies have 4.5 stars on trustpilot and thn all other websites they have 1/2 stars. XD”

Helpful Report

Posted 2 years ago

“Trustpilot integrity team have emailed to say they have suspended my account and deleted all my reviews without so much as consulting me prior. It’s an absolute joke. I have left so many reviews and can’t believe they can actually do that. It seems an incredibly dodgy practice and particularly underhand as they didn’t even let me know before doing it. I am particularly annoyed they have deleted all my years worth of reviews as I would assume there’s no way of getting them back. What a ridiculously extreme overreaction from them and they aren’t clear why. If I had known this would happen, I wouldn’t have reviewed through their site.”

Helpful Report

Posted 2 years ago

“the worst. run in the opposite direction if they're involved.”

Helpful Report

Posted 2 years ago

“My 3 reviews have been deleted although 2 were positive and only 1 was negative. This despite me providing the proof they requested. My reviews were honest, therefore I question what has Trustpilot gained from deleting them????”

Helpful Report

Posted 2 years ago

“Exactly the same as "SUE" below. Do not trust this company. If you complain about another company they will say. 1. The company that you are reviewing wants your information it's truly up to you. 2. Then turn around and say we will take down your review if you don't submit documents. What a joke of a company. They need to be boycotted.”

Helpful Report

Posted 2 years ago

Trustpilot is rated 1.4 based on 2,822 reviews