Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried to contact customer services at the email thames water have given and both times after putting in a great deal of detail it has come back NO REPLY. Does anyone know how you contact them other than facebook or twitter?”

Helpful Report

Posted 4 years ago

“you for Google pay customer care… Thank you for Google pay customer care number/-6289596201// Awful experience. Used Google Pay to order on JustEat, the restaurant declined the order and refunded me via Google Pay, and I never saw a penny of it. This was a month ago, and the transactions have completely disappeared. I used the online chat function to query this, and the agent was quite rude and very clear that there Useful Share”

Helpful Report

Posted 4 years ago

“you for Google pay customer care… Thank you for Google pay customer care number/-6289596201/ Awful experience. Used Google Pay to order on JustEat, the restaurant declined the order and refunded me via Google Pay, and I never saw a penny of it. This was a month ago, and the transactions have completely disappeared. I used the online chat function to query this, and the agent was quite rude and very clear that there Useful Share”

Helpful Report

Posted 4 years ago

“It's shocking that their own website is worse.”

Helpful Report

Posted 4 years ago

“Contacted them thousand times, because whenever I posted a review after an hour they send me email our software has removed it. When I contact them back, they don't reply. They're handling their reviews & getting paid from big companies to show five stars because when I've posted one star review they removed it.”

Helpful Report

Posted 4 years ago

“Google pay customer service number 6289596201 money transfer and pending money refunded”

Helpful Report

Posted 4 years ago

“Deleted my genuine bad review. Strangely enough other people were leaving multiple positive reviews , Trustpilot cannot be trusted and can easily be manipulated by dodgy companies to look like a trustworthy company.”

Helpful Report

Posted 4 years ago

“Deletes legitimate bad reviews without giving a clear reason l.Not trustworthy”

Helpful Report

Posted 4 years ago

“Great product quality, patient and knowledgeable sales staff, quick delivery and fair prices. Overall a pleasant experience.” “Pleasant experience.”

Helpful Report

Posted 4 years ago

“Trust pilot publish fake reviews, so don't take any notice of reviews on this site.”

Helpful Report

Posted 4 years ago

“Persistently delete negative reviews (for their paid subscribers) so reviews are not representative. Same for their trust box widget which shows selected reviews so again totally useless if you want to see a representative sample of reviews. Why anybody would use this site I have no idea.”

Helpful Report

Posted 4 years ago

“Corruption at worst.”

Helpful Report

Posted 4 years ago

“You can trust Trustpilot as I did to allow my review of Plenty OF Fish which Marcus has left and since then Billing has taken more money off my credit card which is using my credit card without my knowledge or authority which they won’t refund me saying my rebill was not on BUT my rebill was on so that’s why Plenty OF Fish has made Fraudulent purchase By Billing and when brought to their notice not once with Danielle but twice with Jennyfer they make their mistake confirmed it’s a felony so how do you like them Apples? So yes you can trust Trustpilot as they bring crime transparent and to the surface. What do you want to say now?”

Helpful Report

Posted 4 years ago

“Trustpilot is the most fraudulent reviews platform. They allow persons who are not customers of a company to review. In my instance they allowed a person who was never a customer of my business to review. When we requested further details there was nothing provided. Steer clear, no legitimate proceses in place.”

Helpful Report

Posted 4 years ago

“Trustpilot always removing bad reviews Only they keep good reviw In not trusting Trustpilot reviw anymore”

Helpful Report

Posted 4 years ago

“I have used Trustpilot to give a review. They just let the review be removed because they think my case is not real, based on nothing! So any bad reviews first need to be proven 'real' by a commercial receipt?? That is ridiculous!”

Helpful Report

Posted 4 years ago

“Able to see where the best places are to go. Such as eating, hotels, nearby atms. Thank you trust pilot!”

Helpful Report

Posted 4 years ago

“I used to use and respect TrustPilot, but just of late I've had experience of them removing reviews for no other reason than that they give a company a bad rating. They send you an e-mail saying that they have reason to believe the review is not genuine and to please get in touch if you want to discuss it. However if you do then get in touch they immediately clam up and refuse point blank to discuss it. They will repeatedly send you one of several form letters saying that they can't discuss it for security reasons (which is nonsense), but won't engage with any evidence that the review is genuine. What the financial relationship is between them and the companies whose overall ratings they thus improve one can only speculate, but it means that they themselves forfeit any claim to be trustworthy.”

Helpful Report

Posted 4 years ago

“The reviews on the website are fraudsters. Telling the world that this company is bad when they're actually good. Corrupt Scum bags”

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Posted 4 years ago

“I really hate Trustpilot because they are spamming reviews about good companies. This is awful”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,780 reviews