Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,824 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,824 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 26th December 2024

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trust Pilot removed my review for a legitimate company without asking for proof of authenticity. I have only ever made 7 reviews on their site. I am very insulted.”

Helpful Report

Posted 3 years ago

“I placed a review about a building company which was not favourable they have come back with a personnel attack on me and my husband and you allowed it to be shown surely if I give an opinion on work carried out by a company I should not be subjected to this type of attack and lies written about me. It is libellous as recently a reviewer took someone to court as they posted a false review this works both ways why aren't the item posted checked for content. I intend to take the same action. and see about suing for libel.”

Helpful Report

Posted 3 years ago

“How utterly horrendous and untrustworthy, I left a review, the company (Vestiaire) replied, Trustpilot removed the review apparently it seemed shady to them, I supplied them with evidence, like my account, my order, the reply the company also sent to my email (the same as I have on Trustpilot) with the reference number... Trustpilot does not reply, so I think they should be UntrustworthyPilot”

Helpful Report

Posted 3 years ago

“I think trustpilot are biased, and are all for the seller and company's not the buyer or customer. I left a genuine honest review about Onbuy.com, and Hermes. Thankfully PayPal have investigated and got me my money back after dealing with these dreadful companies they don't respond and totally ignore you, little like Trustpilot. quite apparent they only ever seem to let the odd review go live for obvious reasons.”

Helpful Report

Posted 3 years ago

“As corrupt as Zavvi the company I've reviewed badly. Triustpilot removed my review of Zavvi & said it had been flagged by Zavvi. I entered everything including the order number. Corruption is clearly rife all over the Internet why would trustpilot be any different.”

Helpful Report

Posted 3 years ago

“Erg facilities post fake 5 star reviews every day conning vulnerable people Trustpilot know this but let them carry on They also remove genuine rubbish reviews”

Helpful Report

Posted 3 years ago

“Contacted Trustpilot to complain that EON Next Trustpilot score increased from 1.5 to 4.4 in a matter of weeks. Most the reviews for EON Next were very suspicious, with the wordings and descriptions very similar to one another. Trustpilot weren't at all interested.”

Helpful Report

Posted 3 years ago

“This parcel has more lives than a cat. Last night said it had been stolen, and to ask for refund. Today it appently arriving before 10.00 a.m. It's a miracle.”

Helpful Report

Posted 3 years ago

“Very corrupt and biased company that will only allow certain reviews. Had 5 legitimate reviews deleted about companies that I have had bad experiences with. Will never trust Trustpilot, nothing on that website seems legitimate.”

Helpful Report

Posted 3 years ago

“My complaint has been going on now for at least 3 weeks maybe more and still hasn't been resolved studio have been absolutely dreadful all i want to do is send my parcel back they were supposed to come last Friday 19th i sat in all day no collection ive spoke to them today at 12:45 they said they would ring me back in 2 hours im still waiting absolute waste of time very ANNOYING and im very ANGRY and upset”

Helpful Report

Posted 3 years ago

“This company can not be trusted, paying businesses can flag reviews and have them removed. Not only is this unfair to smaller businesses but there is pressure for businesses to use Trustpilot and even pay them.”

Helpful Report

Posted 3 years ago

“This site is very dangerous they are promoted scammers and frauds.”

Helpful Report

Posted 3 years ago

“This company is not reliable. The reviews... I don't even know if I can trust them. A horrible website and company. Don't trust trustpilot.”

Helpful Report

Posted 3 years ago

“Digging hole. I loss 600£ With this website https://www.businesssearch.online/”

Helpful Report

Posted 3 years ago

“I’ve done many reviews of different companies, good and bad. Every time I add a bad one, it gets removed for some reason or other. Fake site and cannot be trusted.”

Helpful Report

Posted 3 years ago

“Trustpilot in their "Panic" to remove anything they don't like remove perfectly valid critical reviews of big companies and don't give you opportunity to prove your experience or anything. I tried to leave a critical review of a certain large company and I had only ever left positive reviews before for other companies. I was immediately reprimanded by Trustpilot for "fake reviews". I didn't get the chance to validate my experience and I simply got a message insisting that I can't use Trustpilot. So really I think what this shows is that they're just a platform which sucks up to big-business interests and don't care about anything objective.”

Helpful Report

Posted 3 years ago

“You cannot trust the manipulated scores and reviews on Trustpilot. Please do not base your decisions about using a company based on what you read on Trustpilot.”

Helpful Report

Posted 3 years ago

“THEY TRY TO SELL THAT THEY FIGHT FALSE OPINIONS WHEN IN THEIR OWN TRUSTPILOT PROFILE THEY REMOVE NEGATIVE COMMENTS. BUSINESS GARBAGE.”

Helpful Report

Posted 3 years ago

“They are hiding the true.”

Helpful Report

Posted 3 years ago

“Trustpilot è gratuito per i consumatori che pubblicano recensioni, ma è a pagamento per le imprese che vogliono iscriversi al fine di rispondere alle recensioni pubblicate. Quindi Trustpilot non è imparziale, poichè viene da sè che ha un occhio di riguardo per le imprese, ed ecco perchè molte recensioni negative vengono eliminate (addirittura a volte gli interi account, senza nemmeno il preavviso, di chi pubblica molte recensioni negative). Praticamente il fine ultimo di Trustpilot è quello di far apparire online una vetrina per le imprese che possano esibire le loro recensioni positive e quindi farsi pubblicità in tal modo. Non è dunque un caso se Trustpilot prenda di mira le recensioni negative e chi le pubblica. Ecco perchè Io consiglio sempre di non pubblicare le recensioni soltanto su questo sito, ma pubblicarle anche su altri più seri, tipo FB, Google Business, Play store, Malavida, Apkpure, HelloPeter, Smart.reviews, Sitejabber, MouthShut, Opinioni.it, RecensioneItalia.it e, ovviamente, Reviews.io”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.4 based on 2,824 reviews