Trustpilot Reviews

Name: Trustpilot
Rating: 1.41

1.4 Rating 2,825 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,825 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 27th December 2024

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot in their "Panic" to remove anything they don't like remove perfectly valid critical reviews of big companies and don't give you opportunity to prove your experience or anything. I tried to leave a critical review of a certain large company and I had only ever left positive reviews before for other companies. I was immediately reprimanded by Trustpilot for "fake reviews". I didn't get the chance to validate my experience and I simply got a message insisting that I can't use Trustpilot. So really I think what this shows is that they're just a platform which sucks up to big-business interests and don't care about anything objective.”

Helpful Report

Posted 3 years ago

“You cannot trust the manipulated scores and reviews on Trustpilot. Please do not base your decisions about using a company based on what you read on Trustpilot.”

Helpful Report

Posted 3 years ago

“THEY TRY TO SELL THAT THEY FIGHT FALSE OPINIONS WHEN IN THEIR OWN TRUSTPILOT PROFILE THEY REMOVE NEGATIVE COMMENTS. BUSINESS GARBAGE.”

Helpful Report

Posted 3 years ago

“They are hiding the true.”

Helpful Report

Posted 3 years ago

“Trustpilot è gratuito per i consumatori che pubblicano recensioni, ma è a pagamento per le imprese che vogliono iscriversi al fine di rispondere alle recensioni pubblicate. Quindi Trustpilot non è imparziale, poichè viene da sè che ha un occhio di riguardo per le imprese, ed ecco perchè molte recensioni negative vengono eliminate (addirittura a volte gli interi account, senza nemmeno il preavviso, di chi pubblica molte recensioni negative). Praticamente il fine ultimo di Trustpilot è quello di far apparire online una vetrina per le imprese che possano esibire le loro recensioni positive e quindi farsi pubblicità in tal modo. Non è dunque un caso se Trustpilot prenda di mira le recensioni negative e chi le pubblica. Ecco perchè Io consiglio sempre di non pubblicare le recensioni soltanto su questo sito, ma pubblicarle anche su altri più seri, tipo FB, Google Business, Play store, Malavida, Apkpure, HelloPeter, Smart.reviews, Sitejabber, MouthShut, Opinioni.it, RecensioneItalia.it e, ovviamente, Reviews.io”

Helpful Report

Posted 3 years ago

“Because companies pay them they remove genuine reviews they're incompetent invalids and only care about what money they get not about keeping genuine reviews up for people to see. Complete and utterly useless”

Helpful Report

Posted 3 years ago

“They accept good reviews but not bad by companies who pay them to have the bad reviews drawn out through a pointless checking system. I deleted my whole account which meant those companies with good reviews lost out to the company with bad reviews, therefore noone wins.”

Helpful Report

Posted 3 years ago

“Dont bother, they reject reviews when it doesnt suit. I wobt be using them anymore...oh the irony.”

Helpful Report

Posted 3 years ago

“Absolute shambles. Can't post a single review without it being removed. Depsite proof of orders etc. They are only in it for the money not to let people post genuine reviews! Awful company! Steer clear!!!”

Helpful Report

Posted 3 years ago

“Animed... I ordered a 7.5kg bag of James Welbeloved yesterday.. Having tried 5 stores but all out if stocks...I went on the Animed website..and found my purchase strait away...it has been picked . and am awaiting my delivery.. Very pleased with the the company..AND over the moon with the price ..highly reconend you guys... Thankyou...”

Helpful Report

Posted 3 years ago

“It is a real scam. Increase positive reviews to companies that have high turnover and with an algorithm delete negative reviews, so that they will be positive. Be careful not to rely on reviews as they are not truthful.”

Helpful Report

Posted 3 years ago

“I wrote a genuine bad review about BT Openreach, and it was removed. If people can't write a bad review, I have no trust in the review system. They were exactly the experiences that happened to me”

Helpful Report

Posted 3 years ago

“best review site”

Helpful Report

Posted 3 years ago

“Just another tripadvisor”

Helpful Report

Posted 3 years ago

“Impossible to get hold of anyone nobody available on the phone. The contact form refused to recognise my email address which I have had for nearly 15 years. Deeply unimpressed.”

Helpful Report

Posted 3 years ago

“This is fraud deep to it's rotten core FRAUD, they literally banned me for warning people about fraud company which claims to be FCA approved investment company yet FCA confirmed it's fraud ! I give few reviews from many accounts and they are removed instantly but all the scam reviews from fake accounts are still up suggesting this is 5star investment oportunity ! STAY AWAY FROM TRUSTPILOT THEIR REVIEWS ARE MADE UP SO THEY CAN MAKE PROFITS ! THEY DON'T CARE ABOUT US BUT THEIR POCKETS !”

Helpful Report

Posted 3 years ago

“Corrupt company!! Absolutely corrupt. Better hope that no fake reviews are ever posted of your company, because this lousy company takes the sides of the offending defamatory party, likely against a fee. This company should not be able to operate.”

Helpful Report

Posted 3 years ago

“This company is an absolute abomination!!! My company was badly reviewed by a nasty and frustrated contractor, out of retaliation of being reprimanded on another platform. Delivered all the factual information to trustpilot, they refused to take the review down. Decided to also Post a 1 star review on the trustpilot account of this company and this review was taken down immediately. Trustpilot has taken the sides of the offending company without any excuse. This company is corrupt beyond any imagination. You better hope that another consumer or company might not post fake 1 star reviews of your company, because if they do, don't expect any help from this corrupt company called Trustpilot.”

Helpful Report

Posted 3 years ago

“Take a look at their review page of parfumly.com (a belarusian site claiming to be norwegian). There over 30 reviews dated Sept 20th to Sept 25th 2021. ALL of these 30 different reviewers have left exactly 2 reviews - 5 stars for parfumly.com and 5 stars for Wow Tea. What an amazing coincidence... Dig back further and you see the same pattern in the TrustPilot Wow Tea reviews - short periods where they suddenly get a mass of 5 star reviews followed by nothing but complaints. Surely TrustPilot's advanced fraud detection software should pick up on this nonsense! A 5 year old could write software to detect it.”

Helpful Report

Posted 3 years ago

“Very poor review site. Works with companies to protect their reputation rather than allowing honest reviews of actual users experiences - unless they're positive review of course, they allow those. Would not trust Trust Pilot for an honest overview of a company and will not be using again (either to read or post reviews).”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.4 based on 2,825 reviews