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Truworths Reviews

2.0 Rating 229 Reviews
24 %
of reviewers recommend Truworths

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Truworths 1 star review on 14th January 2025
Anonymous
Truworths 1 star review on 20th November 2024
Patience
Truworths 1 star review on 11th September 2024
Itumeleng
Truworths 4 star review on 8th May 2024
Sian
Truworths 1 star review on 7th May 2024
PGM
Truworths 1 star review on 7th May 2024
PGM
Truworths 1 star review on 7th May 2024
PGM
21
Anonymous
Anonymous  // 01/01/2019
I would like to thank Tania Hermanus from Truworths Kimberley for the excellent customer service I recieved from her! A happy customer all the way from Port Elizabeth. Thanks so much Tania much appreciated!!
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Posted 1 year ago
Would like to rate Truworths plaza in nelspruit for their Services the are fast linient and those services desk kids are the best theres this boy who is humble it doesn’t suits him to work with hard customers like me but he handle my attitude great l was even ashamed the way his so polite l had them calling him Gerry
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Posted 1 year ago
Thank you very much to Lauren who assisted me in online shopping.She is so humble and also deserve the best.
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Posted 1 year ago
I have received excellent service buying online for the first time!! Quality is awesome!! Truworths employees are friendly, helpful and professional! Thank you
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Posted 1 year ago
I enjoy shopping at Truworths Musgrave.Very clean store & items are displayed excellently making viewing & choosing easy.Very compassionate kind staff & also the manager acknowledges & greets customer . 100stars Musgrave branch
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Posted 1 year ago
I would like to take this opportunity and thank the service I received after checking for a coat. The item was only available in Mpumalanga Baberton Trueworths and a lady named Khabonina was able to help me out. She explained process required and was very patient with me and able to answer all questions I had.
Truworths 5 star review on 10th August 2023
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Posted 1 year ago
I went to Truworths Ladysmith I wanted to do a layby but a lady named Mbali Khuzwayo offered me to open an account of which I don't like accounts but this lady explained to me the importance of having an account then I ended up taking more than one items Thank you very much I really appreciate your service it makes me to come more and more.
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Posted 1 year ago
Excellent customer service..especially the ladies at the cosmetic department & the ass. Manager...love you all Wilma Robertson western cape
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Posted 1 year ago
I have always got my own line orders on time and think they have the best quality clothes on the market ❤️
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Posted 1 year ago
I called the shop (Identity Merino Mall)1501 earlier today to find out about the product i needed to purchace, Unfortunately I couldn't get hold of the shops phone line. Luckily I managed to get the store supervisors contact (Welter Masingi) details and quickly called him. The guy was off duty at home but the moment i told him that i have been struggling to get hold of the shop he immediately stopped whatever he was doing to kindly help me. He Asked what it was that i was seeking to buy, unfortunately for me the item was out of stock on their shop then He called the other shop to find out if they got it. Im really happy and greatful for the Service i got from Welter Masingi, He's been really professional at his job and to think that he went all out to help me even though getting help from a shop that isn't even his.Big up Welter you are a 🌟
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Posted 1 year ago
Excellent service by Ofentse(256), at Truworths Wonderpark on 13 July 2023. Very patient and helpful. Keep up the good work.👌
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Posted 1 year ago
I love shopping at truworths fourways!Staff always friendly and offer to help.Please keep on maintaining your great service.
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Posted 1 year ago
I would like to thank the Truworths Nonesi Mall staff for their exceptional service. They are always eager to help at all times. Special thank s to Sakhisizwe Bobotyana who goes further to ensure that you leave the store satisfied.
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Posted 1 year ago
Good Morning I would like to give my sincere gratitude to Truworths Braamfontein Staff (Elsie, Buhle, Cynthia, Lettie,Mapule,Phindi and Khaya), for their kindness, respect and very helpful and always serving with a big smile and enthusiasm. Keep up the good work team Braam, Regards, Sandile
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Posted 1 year ago
I always trust Office London especially on online purchases.1.They Deliver the correct order on Time, They also have Excellent customer service .#Happy Customer
Truworths 5 star review on 6th June 2023
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Posted 1 year ago
I phoned this morning and spoke with Michaill Balley regarding a account query. I was very frustrated as the lady that I spoke with last month was not able resolvey query. What a pleasure to havecdealt with Michaill who resolved my query within 5 minutes. You need more people like this in your company.
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Posted 1 year ago
On my side I beg to differ... From day1 I had my account I've been buying and paying online. At Springs Avenues you don't wait on the long queues to collect,it's fast and easy. Trust me when I say they know their customers. They know me sometimes if I take long they call to remind me about the parcel... Keep up the good work
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Posted 1 year ago
Hi A big big ups to the Truworths staff in Braamfontein (dudu, Cynthia,Buhle and Mapule) for the wonderful, excellent service all the time, keep up the good work....I rate you 110% Regards, Sandile
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Posted 2 years ago
Had a great experience at Truworths Phillipi. The staff was the brand of the company. My wife and I was welcomed like royalty. They new how to deal with clients. All smiles and warmth the whole time. Then we went to Truworths Promenade. The staff had mother's meeting. They refused to assist us. When we ask for help they avoid us. Never again to Promanade. We left without buying anything even though my wife needed the suit. Philipi only had one and the staff wanted to move mountains for my wife to get the second suit. What made the experience evens more pleasant at Philipi. They called my wife by her name when we stepped in as they kept the suit for her on request.
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Posted 2 years ago
Dear Sir / Madam. I have been shopping with Truworths Greenstone malls for a long time, Phumzile and her staff and manager are the most fantastic sales staff with remarkable service with so much of RESPECT for their customers. There was never a day I was refused help they have always assistance me in all in every way. I have been to plenty of Branch, BUT Greenstone mall Truworths gives me an excellent service and I won't shop anywhere else. KEEP UP THE EXCELLENT WORK TRUWORTHS GREENSTONE STAFF. Thanking you, Regards Jenny Moodley I thank the STAFF for all these years I have been shopping at Greenstone Mall, From Jenny Moodley
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Posted 2 years ago
Truworths is rated 2.0 based on 229 reviews