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Tyler's Reviews

4.6 Rating 659 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 659 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Merchandise available and shipped in a timely manner.
Helpful Report
Posted 2 years ago
Item was exactly what I wanted. Item was as described, and came in a timely manner. Thanks
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Posted 2 years ago
Easy transaction; what I received is what I ordered; delivered on time if not early.
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Posted 2 years ago
The socks that I ordered for my Son came right before Christmas, so right on time. And he loved the socks.
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Posted 2 years ago
Quick turn around of my order in time for Christmas.
Helpful Report
Posted 2 years ago
Ordered late but they arrived in time. No issues at all and my teenage daughter loved her Christmas Uggs. Thanks.
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Posted 2 years ago
Order placed for Christmas & arrived when promised. Quality of items incredible!
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Posted 2 years ago
Of my most recent visit I was very pleased. The staff couldn't have been more helpful. "Christian" helped me locate the jacket I was looking for. Very good experience. Great store!
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Posted 2 years ago
Great product and fast shipping.
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Posted 2 years ago
Had a great experience. Found some Birkenstock's that were not available anywhere else, and got them early enough to put under the Christmas tree. Made my son's Christmas wish come true! Thank you for actually keeping these shoes in stock so they were available when needed! I will go to Tyler's when I am looking for shoes in the future.
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Posted 2 years ago
The shipping was so fast, my package got here in less than a week!!
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Posted 2 years ago
I am thoroughly impressed and happy with the entire process of ordering from Tyler's. Their selection had exactly what I was searching for, and ordering was so easy, I did it on my phone while traveling! My package arrived in record time. I will definitely be ordering from Tyler's again.
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Posted 2 years ago
I ordered the wrong size and when we tried to exchange it the color in her size was not what she wanted. However the phone assistant at Tyler's was excellent in handling my return. I would highly recommend doing business with their mail-order department. I will be shopping with Tyler's again.
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Posted 2 years ago
The hat I ordered was not great quality. Printed on design rather than embroidered. The hat looks cheap even though it wasn’t at all. The box came crushed and the hat was not packed well to keep it in new condition. It was just inside a Tyler’s bag and put in a box, so the hat was crushed too.
Helpful Report
Posted 2 years ago
Easy ordering process, delivered promptly.
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Posted 2 years ago
We ordered a gift card for our SIL in Austin. Site very easy to use. Your customer responded very quickly when I first inquired if your stores did have gift cards. I know he is anxious to use the card. Thanks again.
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Posted 2 years ago
Quick response on receiving the gift cards. Accurate amounts.
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Posted 2 years ago
Excellent service. I lost a package and you were very helpful in helping me find it.
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Posted 2 years ago
This is a Christmas present so not sure if he'll like it yet but I do want to mentioned that we received it very quickly
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Posted 2 years ago
I was very impressed with their customer service, they were able to resolve the problem. I was very grateful that they helped quickly with my Christmas order. It arrived yesterday. Thank you.
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Posted 2 years ago
Tyler's is rated 4.6 based on 659 reviews