Thank you for your feedback!
We appreciate your suggestion. We're always looking for ways to improve our product offerings and meet the needs of our customers, so we'll definitely take your feedback into consideration as we continue to evolve.
Thank you for your continued support, and please don't hesitate to reach out if you have any further questions or concerns.
“Im over 50 years and I do care for my health and looks. Having a nice white theeth it's important to me: socially and professionaly wise; this is the 4th time I re-stock the toothpaste, twice per year I use the whitenning strips 14 days treatment and this is, by far, the brand that offers the best results with a long term permanence and delivers as promised: HIGHLY recomended for all people who cares for teeth /mouth helth and apparience.”
Thank you for sharing your experience with us, Elizabeth. We're thrilled to hear that our toothpaste and whitening strips have become staples in your oral care routine!
Your recommendation means a lot to us, and we're honoured to be your trusted choice for maintaining a bright and healthy smile.
If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for your continued support!
“Brilliant toothpaste, been using this brand over a year now and my dentist says my teeth are looking good, the only negative thing is I wish they sold separately on the website”
Thank you for your glowing review Hayley! We're thrilled to hear that you've been loving our toothpaste for over a year and that your dentist has noticed the positive impact on your teeth.
We appreciate your feedback regarding the availability of separate purchases on our website. We'll definitely take this into consideration as we strive to improve our customer experience.
“New brush arrived as promised and so far very pleased. Battery life and spin speed far better than my previous electric toothbrush. Would like to see eco replacement brush heads in the future.”
Thank you for your kind review and feedback CJ, we're delighted to hear you are loving your Sonic Toothbrush and we appreciate your support! We'll be sure to pass your feedback along and in the meantime, our Sonic Replacement Heads can be recycled once the bristles have been removed! 🥰
Hi Monika, thank you for taking the time to leave us this feedback. We are very sorry to hear you have yet to receive your order. Our Customer Service team have popped you an email now. Anything you need, please do let us know.
“Love it from day 1.
My teeth feel cleaner from the first time using it.
Nervous using the whitening stripe, saw a difference after the first time! Very user friendly.
Delighted with my purchase.”
Hi Joanne,
We're delighted to hear that you loved our product from day one! It's wonderful to know that you noticed cleaner teeth immediately and saw a difference with the whitening stripe after just one use. We aim to make our products user-friendly, and we're thrilled that you found them easy to use.
Thank you for choosing our product, and we're glad you're delighted with your purchase!
Thank you for sharing your experience. We're sorry to hear about the issue with your daughter's electric toothbrush. A member of our team has reached out to assist you further.
“We have only been using the toothbrush for a few days and on the whole it’s a good product. My wife and I share the toothbrush and she much prefers the oral B unit it replaced. At the moment I do also but will keep on going to see how it works out. My thoughts are that maybe the toothbrush part itself could be a more rubberised material as the hard plastic vibrates on my teach when moving around the mouth. The simple lower setting is therefore the best to avoid this as the 2 higher settings I find a bit too much. One other point is that the brush starts automatically on the higher setting which I think is not the best as you have to go down to the lower setting quickly to avoid disconnecting… starting on the lower setting would make more sense to me. Lastly a pack of 3 toothbrush heads looks expensive.”
Thank you for your review! It's great to hear that you're finding the toothbrush generally good. Regarding the vibrating sensation, you might find it more comfortable to use the lower setting to avoid any discomfort. As for the automatic start on the higher setting, starting on the lower setting might indeed be more convenient. We appreciate your feedback and will consider these points for future improvements. As for the cost of the toothbrush heads, we understand your concern and will take it into account. If you have any further questions or suggestions, please feel free to reach out to us.
“I have used an electric toothbrush for years and have just started using the Spotlight toothbrush and the brush tickles my gum and makes it very uncomfortable to use”
Thank you for your review. It can definitely take time to get used to the sensation as it can feel powerful at the beginning but this always eases with use. The Sonic is designed specifically for those with sensitive gums and teeth so should cause no pain when being used!
“I absolutely love Spotlight Oral Care and their product range. I have bought numerous products on numerous occasions because they're good value and I've found everything I've purchased has done what it says it's going to do. I love everything so much, I make sure I don't run out as I wouldn't want to use alternative oral care products now.”
Thank you for your kind words and recommendation! We're thrilled to hear that you're enjoying our toothbrush and that you had a positive experience with our customer service. If you ever need further assistance, don't hesitate to reach out.
Thank you so much for your review! We truly appreciate your support and are thrilled to hear that you are enjoying our products. We look forward to serving you again in the future!
“Love this range and have been using for some time now. Because I have very small gaps between my teeth I have found the children's dental floss ideal. The whitening range is really effective without being harsh.”
Thank you for your positive feedback! We're thrilled to hear that you've been enjoying our range, especially our children's dental floss and whitening products. We appreciate your support!
“So far, so good. Teeth seem very clean and perhaps a little whiter already... Only thing I am struggling with is the very tickly feeling. Almost too much to bear at first, but hoping I get used to it.”
Thank you for sharing your feedback, Saskia! We're delighted to hear that you're experiencing cleaner and possibly whiter teeth. We understand the ticklish sensation may take some getting used to, but we hope it subsides with continued use. Your satisfaction is important to us, and we're here to support you on your oral care journey. Thank you for choosing Spotlight Oral Care!"
Thank you for your positive feedback! We're delighted to hear that you're enjoying your water flosser. We appreciate your support and hope it continues to meet your expectations.
Thank you so much for your kind words! We're delighted to hear that you're loving your new toothbrush and that it's exceeding your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Happy brushing!
“Can't fault the service I received for my new toothbrush. I ordered last Thursday & received my parcel on Saturday & was kept informed regularly on status of my parcel. Very happy with my purchase. Would not hesitate to use your company again.”
Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our service and that you're happy with your new toothbrush. We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out.
