Ulta Beauty Reviews

2.5 Rating 218 Reviews

35 %

of reviewers recommend Ulta Beauty

Company Reviews

Questions

Metrics

2.5

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5

Popular Questions:

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How do I contact Ulta Beauty?

Helpful Report

(6 days ago)

You can contact Ulta Beauty by Telephone, Email and Live Chat.

Helpful Report

(6 days ago)

66.29%

Industry Average

“ I went into the Ulta in Fashion District in Philadelphia on Sunday 2/2 when I say customer service was so awesome from Security on up to Manager and staff. ”

- Anonymous

“ They have great product and good customer service striving to improve their store and educate their store employees. ”

- Anonymous

“ Karen, at the Greenville, SC Woodruff Rd location performed an amazing Benefit brow wax service for me this morning. My brows look fantastic ! She was very engaging & professional. I would highly recommend her !! ”

- Mary Lewis Friesell

Ulta Beauty Reviews

Customer Service - Average