Universal Tyre & Autocentre Reviews

Name: Universal Tyre & Autocentre
Rating: 4.87

4.9 Rating 1,465 Reviews

97 %

of reviewers recommend Universal Tyre & Autocentre

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4.9

Based on 1,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rob at Dartford branch stayed open to help me out. New tyre for my motorcycle. Excellent customer service. Thank you.”

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Posted 8 years ago

“Universal Tyres Dartford provided a simply superb service for my motorcycle. Really helpful guys.”

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Posted 8 years ago

“If I could give them 6 stars I would! I brought in my car for a full service and change of tyres as I bought it used. Within 5 minutes the very helpful people of Universal Tyres advised me that my tires still had about 7000 miles left in them and that it was not worth it to get new tyres. They then mentioned that if there were any issues with the car and some extra costs were required, they would call me. They called about 1.5 hours later to advise me that from the initial checkup, the car looked very good and that they did not think a full service was required and that the car still had about 7000 miles left until the service. So the next logical question from me was how much I owed them for the initial work and time. They replied that I was being silly and that there was no cost and to pick up the car whenever I could. Such noble and uninterested action has really made me trust them and their advise. Rest assured that I will go to them for my future car related needs! Thank you very much!”

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Posted 8 years ago

“Cannot recommend highly enough! The manager Ian at the Dartford branch was courteous, professional and kind. Being a woman, some tyre places treat you as unintelligent and ignorant about cars but these guys were absolutely brilliant. Explained what I needed and what I wanted them to check and they gave price, timescale and kept me updated. One of the best experiences I've had when sorting our tyres. 10/10. Will be coming back here from now on. Thank you.”

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Posted 8 years ago

“Dartford centre. Friendly team of engineers fixed puncher and change tyres at very good price. recommend this service and will return.”

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Posted 8 years ago

“What a fab place needed two new tyres called the dartford branch so friendly , went into the branch all sorted within 30 minutes !!!!”

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Posted 8 years ago

“Just went to the Chelmsford branch to have a couple of tyres fitted. Excellent customer service from Andy and great work from Rob . Highly recommended”

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Posted 8 years ago

“Was told by another well known tyre/exhaust garage that my exhaust couldn't be fixed and I had to go to Audi direct. Also told that I had to pay £385 for tyres for my Audi. The friendly staff at greenwich universal said they would fix my exhaust service the car and get me tyres for the same price... Couldn't be happier.”

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Posted 8 years ago

“Rang various tyre fitters, all busy. Universal apologised for being too busy that afternoon, but could send someone next day. 9.00 am and there he us, couldn't fix the tyre, which had perished, But fitted spare and was efficient cheery and helpful. Would recommend and will use again. 30 pounds, well spent. Thank you.”

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Posted 8 years ago

“I have been a customer for many years, they have always given me exceptional outstanding service. I will definitely recommend them to any one Greenwich universal tyres”

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Posted 8 years ago

“Orbital one, green street green road dartford Kent da1 1qg Manager Rob Saltmer. After visiting kwik fit for a puncture repair I was told after 2 hours waiting that the puncture could not be repaired and I also needed another tyre, I asked for a price which another 30 minutes and still waiting withstill no quote I asked them to return my keys and left. I phoned Rob and he said he could look at my tyres and luckerly could do it right away. The service I received from Rob and his staff was first class. They explained what was wrong and even showed me the tyre. I had 2 new tyres fitted in less than 30 minutes. Great service and very courteous even had a free cup of tea while I waited. I will defiantly use universal when ever I need tyres in the future.”

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Posted 8 years ago

“Chelmsford branch always offers great service, very friendly and helpful, I take all our vehicles to them and will continue to do so, thanks Rob and the team.”

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Posted 8 years ago

“If you were to ask me how the service provided by Universal at Chelmsford could be improved, I would (untypically) be lost for words. Absolutely first class in every respect, Rob makes sure I couldn't take my cars or motorbikes anywhere else. Thanks. John Stevens.”

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Posted 8 years ago

“I visited Universal Tyres in Tilbury after work on Friday because I had a puncture. I was seen to very quickly by Stuart who had been previously recommended to me. He checked my car over to make sure there were no other problems on anymore of my tyres and got to work more or less straight away. Not only was it a quick and effective service - the staff make waiting around more bareable. Will definitely be returning again. Thanks guys ! :)”

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Posted 8 years ago

“Very quick friendly service. Free refreshments. Cheap”

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Posted 8 years ago

“Quick to sort tyres out and approachable”

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Posted 8 years ago

“Visited West Thurock as was served by Andy, very helpful guy.”

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Posted 8 years ago

“I have visited Dartford branch 4 times within the last couple of weeks. I cannot fault the service they gave each time. They are always very welcoming, friendly and go the extra mile.”

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Posted 8 years ago

“My service for a tyre change was so quick. I was in and out by 10min and I could get on with my day. I also found it very cheap compared to other places. Thanks so much, I will be returning when need be”

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Posted 8 years ago

“very fast and friendly service!”

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Posted 8 years ago

Universal Tyre & Autocentre is rated 4.9 based on 1,465 reviews