US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,711 Reviews

100 %

of reviewers recommend US Mobile

4.8

Based on 2,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sherbano was patient and kind while helping me with my questions and concerns and contact management. She was very professional, and a credit to the company. I hope everyone I ever speak with at US mobile is at least as good. thank you”

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Posted 1 year ago

“I had the pleasure of speaking with Ahsan Ejaz and he was the best. Truly! Helpful, courteous, and knowledgeable. Though my case was a lengthy one but he was able to help me every step of the way and get my case cleared and corrected with one call. Very thankful for the support and the kindness.”

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Posted 1 year ago

“Nobel was terrific, very knowledgeable, polite, professional. I don't want to minimize his service today and handling of my call but I would say nothing short of what I experience every time I interact with USM. I have been a customer for quite some time now, I have to work with customer service to update my account when I need my autopay updated because of the type of plans I have but, I can honestly say that I have the highest value in the industry of any mobile carrier out there with US Mobile. I have the very best plans, I have the very best service, I have the very best network that you can use and am very fortunate to be a customer.”

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Posted 1 year ago

“Haroon provided excellent service and was extremely helpful, patient, easy to talk to and greatly understanding. He solved all of our problems with Verizon plus even after getting disconnected he completed our port out on his end and we are now HAPPY U.S. Mobile customers. If you can thank my brother William Rogers @ cell phone #1 (310) 387-8228, he referred us to U.S. Mobile. Thanks again Haroon! Steve and Joan Vertrees”

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Posted 1 year ago

“How do I know if my husband is having an affair with another woman one of the easiest ways to do this by monitoring his WhatsApp messages since. These are stored on the device it can be accessed through. I want to introduce the legitimate hacker that can definitely make your request done successfully with 100% assurance to get in touch with him. Cloudgeeksync@gmail. com Cloudfoneclone. com”

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Posted 1 year ago

“Very professional”

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Posted 1 year ago

“God knows how many problems I've encountered with wireless phone carriers and cell phones! It's been a very frustrating experience, to say the least, trying to find the right phone with the right carrier until I found US Mobile. I worked with Nobel and one other customer service representative who were nothing short of OUTSTANDING! Nobel walked me through every phase of troubleshooting with patience, understanding and attention to detail. I've never had this level of service with any previous carrier. Because of him (and other helpful agents), I decided to stay with US Mobile and purchase a new phone. Thank you, Nobel for your excellent customer service.”

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Posted 1 year ago

“Customer service was amazing with Nobel! He was very patient, gave precise easy to follow instructions and was a pleasure to work with. Nobel was amazing!”

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Posted 1 year ago

“Customer service reps was very patient and professional in a complicated onboarding challenge. Perseverance paid off and the service woes well”

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Posted 1 year ago

“My service with US Mobile on the phone was absolutely outstanding. My service rep, Iqra Mohammed, was patient, extremely courteous, very knowlegable and very helpful. she helped me with every querstion and guided me through porting number and setting up a pooled plan. I could not be more please with the service she provided me. Thank you IM. USM keep using these good and fine people.”

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Posted 1 year ago

“Great customer service 💯%”

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Posted 1 year ago

“I Can't express my gratitude enough to Nobel, the Technical Support Representative who took the time & patience this morning, who worked with me in resolving a host of problems in bringing a new Apple SE GEN 3 iPhone into service. He did an amazing job of stepping this 79 year old through a number of procedures in the activation of an e-Sim and in checking to ensure that it was fully functioning with all of the capabilities of my phone. U.S.Mobile needs to clone Nobel and I would deem him to be one its TOP Representatives !!!”

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Posted 1 year ago

“Aizaz Khattak was excellent in helping me.”

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Posted 1 year ago

“I had some trouble transferring my line to esim. The first person that helped me solved my issue. I did not have to wait long to get help. I also did not have to call again. The customer service was excellent. The representative( who I forgot to ask their name) was very helpful and patient with me. Very knowledgeable and provided clear instructions. Helped me out from the beginning of the call to its end. I am a very happy customer of USmobile and will continue to be !”

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Posted 1 year ago

“New customer here. Left Verizon after 20 years. My brother recommended US Mobile. Switching was easy. Did have to call and get some help to get the free trial activated. Joshua was very helpful. Looking forward to better prices and good service.”

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Posted 1 year ago

“Shan took care of me really well. He was professional, kind, patient, and thoroughly listened to the issues I was having with my phone and diagnosed my phone issue properly and got it fixed for me. I am deeply appreciate of shan!”

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Posted 1 year ago

“Rep Nobel was very helpful with my problem and went through the entire process until it was worked out. Thanks”

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Posted 1 year ago

“Super patient! Helped me get my data when it was greyed out (something to do with the VPN apparently). Aizaz Khattak”

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Posted 1 year ago

“I was very happy and appreciative for the excellent customer service very easy to understand and I always ended the phone call very happy I never have any problems when it comes to us mobile you guys are number one in my book”

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Posted 1 year ago

“Vissam helped me today. Very patient and solved my problem with ease. Love that I can always get hold of a live, very helpful person with US Mobile and that my cell service is great along with being inexpensive for the little I use it. I will definitely be staying with a continually recommending US Mobile!”

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Posted 1 year ago

US Mobile is rated 4.8 based on 2,711 reviews