50five UK Ltd Reviews

Name: 50five UK Ltd
Address: Unit 3B Broom Business Park, Bridge Way, Chesterfield
Rating: 3.24

3.2 Rating 168 Reviews

52 %

of reviewers recommend 50five UK Ltd

Company Reviews

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Metrics

3.2

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0800 612 5050

Email:

sales@50five.co.uk

Location:

Unit 3B Broom Business Park, Bridge Way
Chesterfield
S41 9QG

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50five UK Ltd 5 star review on 10th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our experience was poor because of VHS's slowness to respond to our queries. The person we needed to speak to was never available and we were shunted from one to another.It was months after our application was made until the boiler was fitted. The work was done under the Government scheme, Warm front, and we were given the impression that VHS took on the contract because they were obliged to. During the fitting a radiator was removed and taken into the garden. During this procedure it leaked over the carpet in the lounge and stained it.”

Helpful Report

Posted 7 years ago

“the lad who fitted my boiler was very polite and he did a very good job on the boiler very pleased with the work he did thank u”

Helpful Report

Posted 7 years ago

“I made the mistake of applying for a grant, for a new boiler which was successful and this is where the problems started. I didn't hear anything from Valley, so I rang them and was told that they were coming on 15/12/2016. Result,or so I thought, they turned up as expected, started the work finished after about 4 hours and I could not believe the mess they left, boiler is situated in cupboard at end of bathroom and bathroom floor was covered in mud and in the cupboard,not one bit of brick dust was cleared up. That was the installation day. I had no thermostat fitted and had to wait until the tenth of January for it to be done,after making ten phone calls and never having one returned. In the meantime I received aLPG bill for £500 pounds due to boiler not cutting out. Wireless wi-fi not working properly, so now am waiting for electrician to return. I am disabled and this is very stressful. AVOID”

Helpful Report

Posted 7 years ago

“I had my boiler replaced and the engineers were extremely polite, helpful and professional. I would highly recommend them”

Helpful Report

Posted 7 years ago

“little disappointed as we were rang just under a year after fitting to arrange for a free first year service, we could not do the date given and was told they would ring back with alternative date, but heard nothing more”

Helpful Report

Posted 7 years ago

“The helpful advice and speed of service in fitting a new boiler was excellent. The workmen very pleasant and efficient and left no mess. I would recommend the service to anyone”

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Posted 7 years ago

“Had a new boiler installed from this company...the engineer was first class and fitted it in no time at all, when I went to look I could not believe that he had done it with NO DAMAGE WHATSOEVER to the wall or decor!!!!! Everything was clean and working smoothly, was given clear and informative instructions on how it works and what to do if I had any problems. Also had a follow up visit to check all was well. EXCELLENT SERVICE. The phtograph shows exactly how things were after the boiler was fitted, nothing has been touched.”

Helpful Report

Posted 7 years ago

“No complaints what so ever excellent service”

Helpful Report

Posted 7 years ago

“I had valley heating to install my new gas boiler,excellent service,they turned up on time he was a friendly young man they did a really good job left my house nice and tidy,I would definitely recommend them”

Helpful Report

Posted 7 years ago

“HAD A NEW BOILER FITTED WAS LEFT WITH A BUSTED SHOWER HOLES IN WALL REFUSED TO COME BACK HAD TO GET PLUMBER OUT AT 9 OCLOCK AT NIGHT HAD TO HAVE NEW SHOWER”

Helpful Report

Posted 7 years ago

“The installer gave 100% of his time and came from yorkshire all the way to the Sussex coast. He was quick and efficient and spent his time non stop on the boiler and checked the radiators.”

Helpful Report

Posted 7 years ago

“My fitting of this boiler was done on time one year ago on the 16/2/2016, but now need the one year service , have tried to phone you several times but can never get through, in the past i have again tried to contact you for help with the boiler controls etc without success, iam hoping tis will improve with your new website, please contact me for the service i need very soon. paul buckton 31 sutherland ave leeds ls8 1by mob 07974799983”

Helpful Report

Posted 7 years ago

“Survayer removed old boiler case to look at data plate and left top screws out potential co leak. Fitters have fitted boiler but fit the magna clean filter on the wrong side put it on the flow when a filter should be on the return to protect your boiler. Also they fit a condensate pump but didnt wire in the safety cut off. Good job im a heating service and repair engineer or there could have been a incident. Would not recomend at all. When i phoned up about it i was spoke to very abruptly. I rectified there faults myself. All the engineers wanted to do was get it done as quick as possible and go home.”

Helpful Report

Posted 7 years ago

“Happy installation guys....quick new boiler fitted no problem”

Helpful Report

Posted 7 years ago

“The boiler fitters were brilliant and very tidy”

Helpful Report

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

“All was great engineer/fitters turned up on time and on the start day . The boiler and heating were installed very quickly . Ther was little mess or disruption and always polite and professional . Everything was done as we had been informed it would be . Thank you”

Helpful Report

Posted 7 years ago

“You took over 6 months to sort the grant for my elderly father in law then you made 5 apps to fit and cancelled 3 and didn't turn up on 2 despite being told that he had no heating and hot water as boiler had stopped working. To leave a vulnerable person with no heating over xmas is unacceptable. subsequently my father in law passed away before you could fit but getting a refund of money already paid is proving to be a nightmare. Whilst your staff are always polite it has always been passed to someone else and they never return calls possibly the worst company i have ever dealt with !!!!”

Helpful Report

Posted 7 years ago

“Had a few issues early on but all sorted. Boiler install was quick with no problems. Thank you”

Helpful Report

Posted 7 years ago

“I would like to thank Valley for their brilliant service. We are very happy with our install and intend to use them next year for our annual service. Great job guys!”

Helpful Report

Posted 7 years ago

50five UK Ltd is rated 3.2 based on 168 reviews