"Not only delivery was late, Yodel decided to deliver my package to an alternative store which was too far away. I contacted them to have it redelivered to the correct store which has not happened. I was told to speak to Vinted. They could see that package was elsewhere, I provided email evidence and tracking clearly showed different delivery address. Meanwhile, I had limited access to the internet and was traveling. All of a sudden, Vinted marked my shipment as received and \"everything is ok\". It is because I have not filled a form that was emailed to me which had 48h time limit. Having checked the form, it was an attachment emailed to me, not user friendly, it would have required printer and scanner. Money was taken out of my account. I have again contacted Vinted to say I haven't got the package, explained I'm travelling with limited access to the internet. Tracking currently clearly shows that package was sent back to sender. They told me to speak to shipper to come to an arrangement. I asked Vinted for money back for the postage paid and buyers protection, total of \u00a33.39. nope, they're having none of it. They don't care I was physically unable to get their form sorted and said they had no proof! All the proof is there, anyone can track it and see I have never collected the shipment. I'm very disappointed in Vinted."
"I sold an item...it was packaged perfectly in a box with packing tape. The buyer collected the parcel then claims that the box was empty. Vinted will not let me make a claim with the postage carrier and have taken my money. The seller is apparently posting the empty box back to me. I'm fuming. Zero customer service. I have photos of the items and the box but just get a ridiculous bot script back:\r\n\r\n\"Thanks for your response. \r\n\r\nSorry to hear you\u2019re not satisfied with our proposed solution.\r\n\r\nPlease note that we\u2019re obliged to follow our established processes in such situations, and, as mentioned previously, we\u2019re unable to offer any other alternative, a refund, or compensation.\r\n\r\nUnfortunately, this has to be our final decision. If you have questions or concerns regarding a different matter, please open a new inquiry, and we\u2019ll help you out.\r\n\r\nThank you for understanding.\"\r\n\r\nWhat an absolute joke."
"Een verkoper heeft mij een overduigelijk neppe polo verkocht alsof die van Lacoste was. \r\n\r\nIk heb met foto\u2019s het bewijs daarvan aangedragen. Ik heb het ook toegelicht:\r\n\r\n\u201cBesides the polo is not a real Lacoste: \r\n1. The buttons should have only 2 holes, but this shirt has 4 in each button; \r\n2. The crocodile logo incorrectly lines up with the bottom shirt slit; \r\n3. The polo is not \u201cdesigned which sizes in numbers\u201d: Fake Lacoste polos are only sized with S\/M\/L rather than with numbers. Lacoste polos are designed in France, which sizes in numbers\u2014so, look for a red number like \u201c4\u201d above the crocodile (or any number between 2 and 9). Nowadays, Lacoste also includes US sizes on some of their tags; however, they\u2019ll always included the European sizing, too. If S\/M\/L is the only size indicator, the shirt is likely a fake: This shirt doesn\u2019t indicate ANY size (!); \r\n4. The washing instructions aren\u2019t on the tag inside the shirt; \r\n5. The official logo features a deep, dark green crocodile with noticeable teeth and claws. When it comes to the croc\u2019s mouth, the top jaw is slightly smaller and angled upwards from the lower jaw. The inside of the croc\u2019s mouth is shaded red, and the teeth are clearly stitched along both sides of the jaw. This shirt has a logo with no claws at all (!). \r\n6. NEW GROUND: I only notices now that the holes for the buttons on this polo are vertically shaped, while a real Lacoste polo has horizontally shaped holes. \r\n7. NEW GROUND: I only notices now that all polos from Lacost have a \u2018side label\u2019 with washing prescription\/ information that is on the left side in the left stitching. Even if this label would have been cut out, there would have still be some remains of it visually. In this fake polo however, there is NO side label with washing\/ laundry information and it clearly never has been there either. I made pictures of both the side stiches. I Will send you (again and more) detailed photo\u2019s about all the parts of the polo that you asked: \r\n\u2022 Close-up pictures of the item\u2019s details (logo patch or logo embroidery, engravings, stitching, zippers, buttons); \r\n\u2022 Pictures of the item\u2019s information (labels on the neckline\/waistline, care tags, size labels, serial numbers) \r\n\u2022 High-quality pictures, taken in good lighting and from different angles Besides that, the advertisement only noticed some small stains at the FRONT of the polo, but there are mainly stains on the BACK of the polo, that wasn\u2019t on the pictures in the advertisement.\u201d\r\n\r\nVolgens de algemene voorwaarden van Vinted (artikel 14) moet in dat geval de koper het geld terugkrijgen z\u00f3nder te hoeven betalen voor de verzendkosten. Vinted liet mij in plaats daarvan telkens weten dat ik t\u00f3ch het item moest terugzenden binnen twee dagen. Uiteindelijk heb ik dit gedaan en heeft Vinted het dossier gesloten z\u00f3nder de zaak uit te zoeken. \r\n\r\nIk heb hier duidelijk op geweten, onder verwijzing naar NOTA BENE DE EIGEN ALGEMENE VOORWAARDEN VAN VINTED!!!\r\n\r\n\u201cOnce again, the procedure if the object of the agreement is a \u201ccounterfeit Item\u201d: Handling a SNAD counterfeit Item. If you claim an Item is a SNAD counterfeit within the Refund Request Period, we\u2019ll investigate the issue and reach out to you and the Seller and obtain information from both sides in order to make an objective decision. \u2022 If the Item\u2019s authenticity is not doubted, then we\u2019ll complete the Transaction and release the money in Escrow to the Seller. \u2022 If there's not enough information for us to determine whether the Item is a SNAD counterfeit or not, then we\u2019ll deem the case as ambiguous and cancel the Transaction, refund you as described in the table below and require you to return the Item to the Seller and pay for return shipping costs (unless otherwise agreed with the Seller). \u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below. SO: \u201c\u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below.\u201d Please, check all the information I have send and ask the seller, barbinha24, to prove that the polos is real: She won\u2019t be able to give this evidence, once THE POLO IS MORE THAN CLAERLY FAKE, COUNTERFEIT. Please solve this according to your own rules, notices on: https:\/\/www.vinted.nl\/terms-and-conditions\u201d\r\n\r\nDe verkoper krijgt dus op mijn kosten de valse Polo weer terug, zodat een ander opnieuw kan worden opgelicht OP MIJN KOSTEN!\r\n\r\nSchaam je Diep, Vinted! Ieder geloofwaardigheid van bescherming is weg! Het is dat geen 0 sterren zijn te geven, maar eigenlijk is 1 ster v\u00e9\u00e9l en v\u00e9\u00e9l te veel voor deze schandalige behandeling!"
"Een verkoper heeft mij een overduigelijk neppe polo verkocht alsof die van Lacoste was. \r\n\r\nIk heb met foto\u2019s het bewijs daarvan aangedragen. Ik heb het ook toegelicht:\r\n\r\n\u201cBesides the polo is not a real Lacoste: \r\n1. The buttons should have only 2 holes, but this shirt has 4 in each button; \r\n2. The crocodile logo incorrectly lines up with the bottom shirt slit; \r\n3. The polo is not \u201cdesigned which sizes in numbers\u201d: Fake Lacoste polos are only sized with S\/M\/L rather than with numbers. Lacoste polos are designed in France, which sizes in numbers\u2014so, look for a red number like \u201c4\u201d above the crocodile (or any number between 2 and 9). Nowadays, Lacoste also includes US sizes on some of their tags; however, they\u2019ll always included the European sizing, too. If S\/M\/L is the only size indicator, the shirt is likely a fake: This shirt doesn\u2019t indicate ANY size (!); \r\n4. The washing instructions aren\u2019t on the tag inside the shirt; \r\n5. The official logo features a deep, dark green crocodile with noticeable teeth and claws. When it comes to the croc\u2019s mouth, the top jaw is slightly smaller and angled upwards from the lower jaw. The inside of the croc\u2019s mouth is shaded red, and the teeth are clearly stitched along both sides of the jaw. This shirt has a logo with no claws at all (!). \r\n6. NEW GROUND: I only notices now that the holes for the buttons on this polo are vertically shaped, while a real Lacoste polo has horizontally shaped holes. \r\n7. NEW GROUND: I only notices now that all polos from Lacost have a \u2018side label\u2019 with washing prescription\/ information that is on the left side in the left stitching. Even if this label would have been cut out, there would have still be some remains of it visually. In this fake polo however, there is NO side label with washing\/ laundry information and it clearly never has been there either. I made pictures of both the side stiches. I Will send you (again and more) detailed photo\u2019s about all the parts of the polo that you asked: \r\n\u2022 Close-up pictures of the item\u2019s details (logo patch or logo embroidery, engravings, stitching, zippers, buttons); \r\n\u2022 Pictures of the item\u2019s information (labels on the neckline\/waistline, care tags, size labels, serial numbers) \r\n\u2022 High-quality pictures, taken in good lighting and from different angles Besides that, the advertisement only noticed some small stains at the FRONT of the polo, but there are mainly stains on the BACK of the polo, that wasn\u2019t on the pictures in the advertisement.\u201d\r\n\r\nVolgens de algemene voorwaarden van Vinted (artikel 14) moet in dat geval de koper het geld terugkrijgen z\u00f3nder te hoeven betalen voor de verzendkosten. Vinted liet mij in plaats daarvan telkens weten dat ik t\u00f3ch het item moest terugzenden binnen twee dagen. Uiteindelijk heb ik dit gedaan en heeft Vinted het dossier gesloten z\u00f3nder de zaak uit te zoeken. \r\n\r\nIk heb hier duidelijk op geweten, onder verwijzing naar NOTA BENE DE EIGEN ALGEMENE VOORWAARDEN VAN VINTED!!!\r\n\r\n\u201cOnce again, the procedure if the object of the agreement is a \u201ccounterfeit Item\u201d: Handling a SNAD counterfeit Item. If you claim an Item is a SNAD counterfeit within the Refund Request Period, we\u2019ll investigate the issue and reach out to you and the Seller and obtain information from both sides in order to make an objective decision. \u2022 If the Item\u2019s authenticity is not doubted, then we\u2019ll complete the Transaction and release the money in Escrow to the Seller. \u2022 If there's not enough information for us to determine whether the Item is a SNAD counterfeit or not, then we\u2019ll deem the case as ambiguous and cancel the Transaction, refund you as described in the table below and require you to return the Item to the Seller and pay for return shipping costs (unless otherwise agreed with the Seller). \u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below. SO: \u201c\u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below.\u201d Please, check all the information I have send and ask the seller, barbinha24, to prove that the polos is real: She won\u2019t be able to give this evidence, once THE POLO IS MORE THAN CLAERLY FAKE, COUNTERFEIT. Please solve this according to your own rules, notices on: https:\/\/www.vinted.nl\/terms-and-conditions\u201d\r\n\r\nDe verkoper krijgt dus op mijn kosten de valse Polo weer terug, zodat een ander opnieuw kan worden opgelicht OP MIJN KOSTEN!\r\n\r\nSchaam je Diep, Vinted! Ieder geloofwaardigheid van bescherming is weg! Het is dat geen 0 sterren zijn te geven, maar eigenlijk is 1 ster v\u00e9\u00e9l en v\u00e9\u00e9l te veel voor deze schandalige behandeling!"
"Een verkoper heeft mij een overduigelijk neppe polo verkocht alsof die van Lacoste was. \r\n\r\nIk heb met foto\u2019s het bewijs daarvan aangedragen. Ik heb het ook toegelicht:\r\n\r\n\u201cBesides the polo is not a real Lacoste: \r\n1. The buttons should have only 2 holes, but this shirt has 4 in each button; \r\n2. The crocodile logo incorrectly lines up with the bottom shirt slit; \r\n3. The polo is not \u201cdesigned which sizes in numbers\u201d: Fake Lacoste polos are only sized with S\/M\/L rather than with numbers. Lacoste polos are designed in France, which sizes in numbers\u2014so, look for a red number like \u201c4\u201d above the crocodile (or any number between 2 and 9). Nowadays, Lacoste also includes US sizes on some of their tags; however, they\u2019ll always included the European sizing, too. If S\/M\/L is the only size indicator, the shirt is likely a fake: This shirt doesn\u2019t indicate ANY size (!); \r\n4. The washing instructions aren\u2019t on the tag inside the shirt; \r\n5. The official logo features a deep, dark green crocodile with noticeable teeth and claws. When it comes to the croc\u2019s mouth, the top jaw is slightly smaller and angled upwards from the lower jaw. The inside of the croc\u2019s mouth is shaded red, and the teeth are clearly stitched along both sides of the jaw. This shirt has a logo with no claws at all (!). \r\n6. NEW GROUND: I only notices now that the holes for the buttons on this polo are vertically shaped, while a real Lacoste polo has horizontally shaped holes. \r\n7. NEW GROUND: I only notices now that all polos from Lacost have a \u2018side label\u2019 with washing prescription\/ information that is on the left side in the left stitching. Even if this label would have been cut out, there would have still be some remains of it visually. In this fake polo however, there is NO side label with washing\/ laundry information and it clearly never has been there either. I made pictures of both the side stiches. I Will send you (again and more) detailed photo\u2019s about all the parts of the polo that you asked: \r\n\u2022 Close-up pictures of the item\u2019s details (logo patch or logo embroidery, engravings, stitching, zippers, buttons); \r\n\u2022 Pictures of the item\u2019s information (labels on the neckline\/waistline, care tags, size labels, serial numbers) \r\n\u2022 High-quality pictures, taken in good lighting and from different angles Besides that, the advertisement only noticed some small stains at the FRONT of the polo, but there are mainly stains on the BACK of the polo, that wasn\u2019t on the pictures in the advertisement.\u201d\r\n\r\nVolgens de algemene voorwaarden van Vinted (artikel 14) moet in dat geval de koper het geld terugkrijgen z\u00f3nder te hoeven betalen voor de verzendkosten. Vinted liet mij in plaats daarvan telkens weten dat ik t\u00f3ch het item moest terugzenden binnen twee dagen. Uiteindelijk heb ik dit gedaan en heeft Vinted het dossier gesloten z\u00f3nder de zaak uit te zoeken. \r\n\r\nIk heb hier duidelijk op geweten, onder verwijzing naar NOTA BENE DE EIGEN ALGEMENE VOORWAARDEN VAN VINTED!!!\r\n\r\n\u201cOnce again, the procedure if the object of the agreement is a \u201ccounterfeit Item\u201d: Handling a SNAD counterfeit Item. If you claim an Item is a SNAD counterfeit within the Refund Request Period, we\u2019ll investigate the issue and reach out to you and the Seller and obtain information from both sides in order to make an objective decision. \u2022 If the Item\u2019s authenticity is not doubted, then we\u2019ll complete the Transaction and release the money in Escrow to the Seller. \u2022 If there's not enough information for us to determine whether the Item is a SNAD counterfeit or not, then we\u2019ll deem the case as ambiguous and cancel the Transaction, refund you as described in the table below and require you to return the Item to the Seller and pay for return shipping costs (unless otherwise agreed with the Seller). \u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below. SO: \u201c\u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below.\u201d Please, check all the information I have send and ask the seller, barbinha24, to prove that the polos is real: She won\u2019t be able to give this evidence, once THE POLO IS MORE THAN CLAERLY FAKE, COUNTERFEIT. Please solve this according to your own rules, notices on: https:\/\/www.vinted.nl\/terms-and-conditions\u201d\r\n\r\nDe verkoper krijgt dus op mijn kosten de valse Polo weer terug, zodat een ander opnieuw kan worden opgelicht OP MIJN KOSTEN!\r\n\r\nSchaam je Diep, Vinted! Ieder geloofwaardigheid van bescherming is weg! Het is dat geen 0 sterren zijn te geven, maar eigenlijk is 1 ster v\u00e9\u00e9l en v\u00e9\u00e9l te veel voor deze schandalige behandeling!"
"Een verkoper heeft mij een overduigelijk neppe polo verkocht alsof die van Lacoste was. \r\n\r\nIk heb met foto\u2019s het bewijs daarvan aangedragen. Ik heb het ook toegelicht:\r\n\r\n\u201cBesides the polo is not a real Lacoste: \r\n1. The buttons should have only 2 holes, but this shirt has 4 in each button; \r\n2. The crocodile logo incorrectly lines up with the bottom shirt slit; \r\n3. The polo is not \u201cdesigned which sizes in numbers\u201d: Fake Lacoste polos are only sized with S\/M\/L rather than with numbers. Lacoste polos are designed in France, which sizes in numbers\u2014so, look for a red number like \u201c4\u201d above the crocodile (or any number between 2 and 9). Nowadays, Lacoste also includes US sizes on some of their tags; however, they\u2019ll always included the European sizing, too. If S\/M\/L is the only size indicator, the shirt is likely a fake: This shirt doesn\u2019t indicate ANY size (!); \r\n4. The washing instructions aren\u2019t on the tag inside the shirt; \r\n5. The official logo features a deep, dark green crocodile with noticeable teeth and claws. When it comes to the croc\u2019s mouth, the top jaw is slightly smaller and angled upwards from the lower jaw. The inside of the croc\u2019s mouth is shaded red, and the teeth are clearly stitched along both sides of the jaw. This shirt has a logo with no claws at all (!). \r\n6. NEW GROUND: I only notices now that the holes for the buttons on this polo are vertically shaped, while a real Lacoste polo has horizontally shaped holes. \r\n7. NEW GROUND: I only notices now that all polos from Lacost have a \u2018side label\u2019 with washing prescription\/ information that is on the left side in the left stitching. Even if this label would have been cut out, there would have still be some remains of it visually. In this fake polo however, there is NO side label with washing\/ laundry information and it clearly never has been there either. I made pictures of both the side stiches. I Will send you (again and more) detailed photo\u2019s about all the parts of the polo that you asked: \r\n\u2022 Close-up pictures of the item\u2019s details (logo patch or logo embroidery, engravings, stitching, zippers, buttons); \r\n\u2022 Pictures of the item\u2019s information (labels on the neckline\/waistline, care tags, size labels, serial numbers) \r\n\u2022 High-quality pictures, taken in good lighting and from different angles Besides that, the advertisement only noticed some small stains at the FRONT of the polo, but there are mainly stains on the BACK of the polo, that wasn\u2019t on the pictures in the advertisement.\u201d\r\n\r\nVolgens de algemene voorwaarden van Vinted (artikel 14) moet in dat geval de koper het geld terugkrijgen z\u00f3nder te hoeven betalen voor de verzendkosten. Vinted liet mij in plaats daarvan telkens weten dat ik t\u00f3ch het item moest terugzenden binnen twee dagen. Uiteindelijk heb ik dit gedaan en heeft Vinted het dossier gesloten z\u00f3nder de zaak uit te zoeken. \r\n\r\nIk heb hier duidelijk op geweten, onder verwijzing naar NOTA BENE DE EIGEN ALGEMENE VOORWAARDEN VAN VINTED!!!\r\n\r\n\u201cOnce again, the procedure if the object of the agreement is a \u201ccounterfeit Item\u201d: Handling a SNAD counterfeit Item. If you claim an Item is a SNAD counterfeit within the Refund Request Period, we\u2019ll investigate the issue and reach out to you and the Seller and obtain information from both sides in order to make an objective decision. \u2022 If the Item\u2019s authenticity is not doubted, then we\u2019ll complete the Transaction and release the money in Escrow to the Seller. \u2022 If there's not enough information for us to determine whether the Item is a SNAD counterfeit or not, then we\u2019ll deem the case as ambiguous and cancel the Transaction, refund you as described in the table below and require you to return the Item to the Seller and pay for return shipping costs (unless otherwise agreed with the Seller). \u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below. SO: \u201c\u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below.\u201d Please, check all the information I have send and ask the seller, barbinha24, to prove that the polos is real: She won\u2019t be able to give this evidence, once THE POLO IS MORE THAN CLAERLY FAKE, COUNTERFEIT. Please solve this according to your own rules, notices on: https:\/\/www.vinted.nl\/terms-and-conditions\u201d\r\n\r\nDe verkoper krijgt dus op mijn kosten de valse Polo weer terug, zodat een ander opnieuw kan worden opgelicht OP MIJN KOSTEN!\r\n\r\nSchaam je Diep, Vinted! Ieder geloofwaardigheid van bescherming is weg! Het is dat geen 0 sterren zijn te geven, maar eigenlijk is 1 ster v\u00e9\u00e9l en v\u00e9\u00e9l te veel voor deze schandalige behandeling!"
"Een verkoper heeft mij een overduigelijk neppe polo verkocht alsof die van Lacoste was. \r\n\r\nIk heb met foto\u2019s het bewijs daarvan aangedragen. Ik heb het ook toegelicht:\r\n\r\n\u201cBesides the polo is not a real Lacoste: \r\n1. The buttons should have only 2 holes, but this shirt has 4 in each button; \r\n2. The crocodile logo incorrectly lines up with the bottom shirt slit; \r\n3. The polo is not \u201cdesigned which sizes in numbers\u201d: Fake Lacoste polos are only sized with S\/M\/L rather than with numbers. Lacoste polos are designed in France, which sizes in numbers\u2014so, look for a red number like \u201c4\u201d above the crocodile (or any number between 2 and 9). Nowadays, Lacoste also includes US sizes on some of their tags; however, they\u2019ll always included the European sizing, too. If S\/M\/L is the only size indicator, the shirt is likely a fake: This shirt doesn\u2019t indicate ANY size (!); \r\n4. The washing instructions aren\u2019t on the tag inside the shirt; \r\n5. The official logo features a deep, dark green crocodile with noticeable teeth and claws. When it comes to the croc\u2019s mouth, the top jaw is slightly smaller and angled upwards from the lower jaw. The inside of the croc\u2019s mouth is shaded red, and the teeth are clearly stitched along both sides of the jaw. This shirt has a logo with no claws at all (!). \r\n6. NEW GROUND: I only notices now that the holes for the buttons on this polo are vertically shaped, while a real Lacoste polo has horizontally shaped holes. \r\n7. NEW GROUND: I only notices now that all polos from Lacost have a \u2018side label\u2019 with washing prescription\/ information that is on the left side in the left stitching. Even if this label would have been cut out, there would have still be some remains of it visually. In this fake polo however, there is NO side label with washing\/ laundry information and it clearly never has been there either. I made pictures of both the side stiches. I Will send you (again and more) detailed photo\u2019s about all the parts of the polo that you asked: \r\n\u2022 Close-up pictures of the item\u2019s details (logo patch or logo embroidery, engravings, stitching, zippers, buttons); \r\n\u2022 Pictures of the item\u2019s information (labels on the neckline\/waistline, care tags, size labels, serial numbers) \r\n\u2022 High-quality pictures, taken in good lighting and from different angles Besides that, the advertisement only noticed some small stains at the FRONT of the polo, but there are mainly stains on the BACK of the polo, that wasn\u2019t on the pictures in the advertisement.\u201d\r\n\r\nVolgens de algemene voorwaarden van Vinted (artikel 14) moet in dat geval de koper het geld terugkrijgen z\u00f3nder te hoeven betalen voor de verzendkosten. Vinted liet mij in plaats daarvan telkens weten dat ik t\u00f3ch het item moest terugzenden binnen twee dagen. Uiteindelijk heb ik dit gedaan en heeft Vinted het dossier gesloten z\u00f3nder de zaak uit te zoeken. \r\n\r\nIk heb hier duidelijk op geweten, onder verwijzing naar NOTA BENE DE EIGEN ALGEMENE VOORWAARDEN VAN VINTED!!!\r\n\r\n\u201cOnce again, the procedure if the object of the agreement is a \u201ccounterfeit Item\u201d: Handling a SNAD counterfeit Item. If you claim an Item is a SNAD counterfeit within the Refund Request Period, we\u2019ll investigate the issue and reach out to you and the Seller and obtain information from both sides in order to make an objective decision. \u2022 If the Item\u2019s authenticity is not doubted, then we\u2019ll complete the Transaction and release the money in Escrow to the Seller. \u2022 If there's not enough information for us to determine whether the Item is a SNAD counterfeit or not, then we\u2019ll deem the case as ambiguous and cancel the Transaction, refund you as described in the table below and require you to return the Item to the Seller and pay for return shipping costs (unless otherwise agreed with the Seller). \u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below. SO: \u201c\u2022 If there\u2019s strong evidence the Item is a SNAD counterfeit, then we\u2019ll notify the Seller. They\u2019ll have 24 hours to provide us with evidence that the Item is authentic. If they can\u2019t or don\u2019t provide this, we\u2019ll cancel the Transaction and you won\u2019t need to return the Item to the Seller in order to get a refund as described in the table below.\u201d Please, check all the information I have send and ask the seller, barbinha24, to prove that the polos is real: She won\u2019t be able to give this evidence, once THE POLO IS MORE THAN CLAERLY FAKE, COUNTERFEIT. Please solve this according to your own rules, notices on: https:\/\/www.vinted.nl\/terms-and-conditions\u201d\r\n\r\nDe verkoper krijgt dus op mijn kosten de valse Polo weer terug, zodat een ander opnieuw kan worden opgelicht OP MIJN KOSTEN!\r\n\r\nSchaam je Diep, Vinted! Ieder geloofwaardigheid van bescherming is weg! Het is dat geen 0 sterren zijn te geven, maar eigenlijk is 1 ster v\u00e9\u00e9l en v\u00e9\u00e9l te veel voor deze schandalige behandeling!"
